Ethan from Hereford was excellent. He patiently found the perfect holiday for myself and my son, and it wasn’t easy. It had to start on a specific date. Ethan was totally professional, friendly and ki... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
With Hays you get very personal service, they listen to your requirements, ask appropriate questions and always get back to you. The staff at the Hereford branch are excellent, I dealt with Ethan and... Voir plus
L'entreprise a répondu
Ethan was knowledgeable and found our needs within a short time Didn't put any pressure on us Would highly recommend Hayes Travel
L'entreprise a répondu
Went to book our first ever Cruise, the agent was very helpful in explaining all that we need to know and do. We ended up booking and are now looking forward to our new holiday experience next year... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
53/54 Commercial Street, HR1 2DJ, Hereford, Royaume-Uni
- 01432617310
4,9
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Poppy was very polite and helpful
17 février 2026
Réponse de Hays Travel - Hereford
Thank you for your review, I will pass this on to Poppy.
Great customer service
Great customer service. Helpful and arranged my booking with ease
18 février 2026
Réponse de Hays Travel - Hereford
Thank you for your review, I will pass this on to Eve.
The younger staff need more experience…
The younger staff need more experience as I only wanted 2 week trip organised but it took three visits to get it right
18 février 2026
Réponse de Hays Travel - Hereford
We appreciate your feedback and time. We regret that planning your trip took longer than expected. We will use your comments to improve our service.
Réponse de Hays Travel - Hereford
Oh thank you for your review. Pleasure to help as always. Erica
Great effiency and knowledge
As always Judith came up with just what we wanted. A shirt break at a reasonable price. I always go to Judith as she is spot on.
15 février 2026
Réponse de Hays Travel - Hereford
Thanks for your review. Glad Judith could help. Erica
Ethan was very attentive and helpful…
Ethan was very attentive and helpful throughout the whole process. It seems nothing is too much trouble for him.
14 février 2026
Réponse de Hays Travel - Hereford
Thanks for your review. Glad Ethan could help with your travel plans. Erica
Judith was very helpful and found what…
Judith was very helpful and found what we were looking for
14 février 2026
Réponse de Hays Travel - Hereford
Thanks for your review. Glad Judith could help with your travel plans. Erica
Lovely Staff and more important…
Lovely Staff and more important knowledgeable on listening to your holiday needs.
15 février 2026
Réponse de Hays Travel - Hereford
Thanks for your review. Glad Eve could help with your travel plans. Erica
Explained and sorted everything well
7 février 2026
Réponse de Hays Travel - Hereford
Thanks for your review. Glad we could help with your travel plans. Erica
Graig very helpful
15 février 2026
Réponse de Hays Travel - Hereford
Thanks for your review. Glad Craig could help. Erica
Réponse de Hays Travel - Hereford
Glad I could help again with your travel plans. Thank you for your review. Erica
What made my experience great is Judith…
What made my experience great is Judith at Hereford branch
I have been dealing with her for many years
I am a solo female traveller snd she is always kind and helpful goes out of her way to help
Hays is a great company and lucky to have her
I look forward to next year's booking
Hope this gets back to her too
14 février 2026
Réponse de Hays Travel - Hereford
Hi, Thank you for your review. I will be sure to pass this on to Judith. Erica
Poppy was very helpful & friendly…
Poppy was very helpful & friendly helping us sort out our perfect holiday
13 février 2026
Réponse de Hays Travel - Hereford
Thanks for your review. Glad Poppy could help with your travel plans. Erica
Great service
Great service, very patience and gave us all the help and advice we needed
7 février 2026
Réponse de Hays Travel - Hereford
Thanks for your review. Glad Judith could help. Erica
Amazing.
This was the first time we have booked with Hays, Amelia, went above and beyond to help us find the perfect villa with everything we wished for.
We will definitely book our future holidays with Hays.
Thank you Amelia you are an asset to the company.
Sheena.
14 février 2026
Réponse de Hays Travel - Hereford
Thanks for your lovely review. Glad Amelia could help with your travel plans. Erica
welcome with a smile
welcome with a smile, great service, good banter with customer.
nice jester to offer tea or coffee
Would be good to have toilet service considering a lot of your customers are elderly with weak bladders.
13 février 2026
Réponse de Hays Travel - Hereford
Thank you for your review. Sorry we couldn't offer a toilet service, as they are upstairs we have problems with insurance details but glad you liked the offer of Tea or Coffee. Glad Craig could help with your travel plans. Erica
Craig was excellent and very…
Craig was excellent and very knowledgeable booking a P&O cruise for my wife and I and our friends.
Also very patient and friendly.
Well done Craig.
Many thanks Phil &Hazel.
13 février 2026
Réponse de Hays Travel - Hereford
Thank you for your review, i will pass this on to Craig.
Erica listens to what you want and…
Erica listens to what you want and expect then makes it happen
4 février 2026
Réponse de Hays Travel - Hereford
Thanks for your review. I'm glad I could help. Erica
Was made so easy by the representative.
10 février 2026
Réponse de Hays Travel - Hereford
Thank you for your review, I will pass this on to Ethan.
Cruise Norwegian Fjords …
Judith was very helpful and explained everything clearly. She helped us choose the best type of cabin and the best location for our needs. She was also very knowledgeable about the places we’ll be visiting, which made the whole planning process much easier.
10 février 2026
Réponse de Hays Travel - Hereford
Thank you for your review, I will pass this on to Judith.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.