Amanda was very patient and answered all our queries . If she didn’t have the answers she found out! Holiday booked on her recommendation. Thanks Amanda
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Another holiday booked with Tracy, and as always, she’s been absolutely brilliant. I honestly wouldn’t book with anyone else. I completely trust her advice and know she’ll always help us find the best... Voir plus
L'entreprise a répondu
Amanda is amazing!! Made the entire process so easy, no question was too much trouble and Amanda couldn’t do enough for me. I cannot recommend this branch enough. Amanda truly went above and beyond,... Voir plus
L'entreprise a répondu
Saw a bargain deal on Facebook to Toronto, Niagara Falls and NYC so commented asking for more details, Amanda replied in under 10 minutes (even though it was 8pm!). All booked by the next evening afte... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
70 Town Street, LS18 4AP, Horsforth, Royaume-Uni
- 01138275440
4,9
Excellent
713 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Smooth process from quote to booking
Chloe found us a good deal after we’d struggled with other Hay’s locations.
She was quick to respond, helpful, and easily sorted changes to our itinerary. We’d definitely book again with Hays Horsforth.
27 juin 2026
Réponse de Hays Travel - Horsforth
Thank you for your kind review. Hope you have an amazing holiday :)
Very supportive staff and very easy…
Very supportive staff and very easy booking experience
27 juin 2026
Réponse de Hays Travel - Horsforth
Thank you for your lovely review :)
Réponse de Hays Travel - Horsforth
Thank you for your 5* Review.
Always Amazing Service from Tracy
Another holiday booked with Tracy, and as always, she’s been absolutely brilliant. I honestly wouldn’t book with anyone else. I completely trust her advice and know she’ll always help us find the best holiday for what we’re looking for. Nothing ever feels like too much trouble, and she makes the whole process so easy and enjoyable. Thank you again, Tracy – we really appreciate everything you do and can’t wait for our next trip.
18 juin 2026
Réponse de Hays Travel - Horsforth
Thank you for the lovely review , Hope you have an amazing time :)
They put the package together for the…
They put the package together for the customer. It’s reassuring knowing it’s been completed correctly.
12 juin 2026
Réponse de Hays Travel - Horsforth
Thank you for your lovely review :-)
All the staff are patient …
All the staff are patient ,kind,helpful. They got the information and the holiday plan we wanted. Thank you .
18 juin 2026
Réponse de Hays Travel - Horsforth
Thank you for your lovely review :-)
Réponse de Hays Travel - Horsforth
Thank you for your lovely review :-)
I was greeted warmly and looked after…
I was greated warmly and looked after extremely well. Always greated
with a smile.many thanks.🙏
17 juin 2026
Réponse de Hays Travel - Horsforth
Thank you for your lovely review - its always a pleasure Mr Rogers :-)
Tracy superstar Hayes Horsforth…
Previously I had never used a travel agent. I did everything separately directly with hotels, transfers and airport service. Since finding Tracy at Hayes travel Horsforth. I will no longer be doing all the planning on my own.
16 juin 2026
Réponse de Hays Travel - Horsforth
Thank you for the lovely review, your 'friend' Tracy :-)
Very friendly and knowledgeable staff
Very friendly and knowledgeable staff
Always great service
14 juin 2026
Réponse de Hays Travel - Horsforth
Thank you for your lovely review :-)
I always book my holidays we Hays…
I always book my holidays we Hays Horsforth. They are always available for enquiries and advice and find the best deals for me.
14 juin 2026
Réponse de Hays Travel - Horsforth
Thank you for your lovely review. It is always a pleasure booking your holidays :-)
Réponse de Hays Travel - Horsforth
Thank you for your lovely review :-)
Amazing company thank you!
I booked my holiday with Amanda over the Bank Holiday through Messenger. I wasn’t expecting to hear back until after the weekend but Amanda sorted it out and had it booked for me. Amanda responded to any queries to which I was very appreciative I would definitely book with Hays again thank you!
26 mai 2026
Réponse de Hays Travel - Horsforth
Thank you for your lovely review, We hope you have an amazing holiday :) - Amanda
We went to Hays Horsforth yesterday and…
We went to Hays Horsforth yesterday and booked a family cruise for 10 of us, Chloe was very helpful, patient and knowledgeable.
Thank u ☺️
31 mai 2026
Réponse de Hays Travel - Horsforth
Thank you for your lovely review :) -Chloe
Quick to respond
Quick to respond, friendly advice and willing to price match when I found a better deal. Just another one of many holidays we have booked with Hays.
27 mai 2026
Réponse de Hays Travel - Horsforth
Thank you for your lovely review :)
Great from start to finish with Tracey
Great from start to finish with Tracey. Quick and fantastic responses. Highly recommended. Looking forward to our holidays booked via Hays! Horsforth branch x
28 mai 2026
Réponse de Hays Travel - Horsforth
Thank you for you lovely review, We hope you have an amazing holiday! -Tracy :)
Tracy recognised us straight away
Tracy recognised us straight away, even though we hadn’t been in fot 9 months. We had very specific requests, all of which she was able to meet.
Tracy always speaks with knowledge about the resorts which inspires confidence.
24 mai 2026
Réponse de Hays Travel - Horsforth
Thank you for your lovely review, We hope you have an amazing time :)
Friendly efficuent staff
Booked my holiday over the phone, Amanda made the process very easy and had great customer service. A very positive experience, thank you.
24 mai 2026
Réponse de Hays Travel - Horsforth
Thank you for your lovely review, It was a pleasure booking you :)
Super helpful and friendly advisor…
Super helpful and friendly advisor Amanda!
Would highly recommend, booking was seamless… just can’t wait for the trip now 😀
23 mai 2026
Réponse de Hays Travel - Horsforth
Thank you for you amazing review! We hope your have a Fab time :)
Réponse de Hays Travel - Horsforth
Thank you for your kind review
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.