Hays Travel - Hove Avis 

517
TrustScore 5 sur 5

4,9

73 George Street, BN3 3YA Hove, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Our agent Annemarie, was a very warm and knowledgeable lady. When we needed extra help finding a holiday that was suitable for my friends needs, she took her time researching places, and making phone... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Very helpful assistance with booking our holiday. The staff in the branch were friendly and efficient. So nice to have personal contact when booking a holiday.

Noté 5 sur 5 étoiles

Outstanding service from Sophie! Booking our holiday was an absolute breeze thanks to Sophie. I popped into the branch, told her what we were looking for, and went on my way. By the time I got home,... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Always really lovely friendly and helpful staff, particularly Anne-Marie. Helped us choose 2 holidays and were knowledgeable about the different areas and islands we wanted to go to.

L'entreprise a répondu


À propos de l'entreprise

  1. Agence de voyages
  2. Agence de croisières
  3. Agence de voyages en bateaux de croisière
  4. Fournisseur d'excursions culturelles
  5. Bureau de change
  6. Agrégateur de voyages

Écrit par l'entreprise

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

517 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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4,9

Tous les avis

(517)

119 953 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Fantastic staff In Hays travel Hove

Fantastic staff In Hays travel Hove ,
I was served by Joanne, what a star ,
Thank you for everything.
I will be back !!
Xxxx

7 juin 2026
Logo de Hays Travel - Hove

Réponse de Hays Travel - Hove

Thanks for your lovely comments Beryl , always a pleasure to see you and arrange your holidays!
joanne

Noté 5 sur 5 étoiles

I always use Hays travel because of the…

I always use Hays travel because of the friendly staff
Who always dealing with my holiday bookings very
Professionally and Knowledgeable with my requirements

3 juin 2026
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Réponse de Hays Travel - Hove

Thanks for your great comments Pauline ! Alway such a pleasure to arrange your holidays.
Joanne

Noté 5 sur 5 étoiles

Great Service from George Street, Hove branch

Jo, Polly and the team were extremely helpful in booking our two cruises whilst in the shop and our friends who were booking at the same time on the phone, despite time constraints.

31 mai 2026
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Réponse de Hays Travel - Hove

Hi kerry , thanks so much for your lovely comments , so pleased we were able to book the cruises
for you and your friends ! it was great to see you again .

Noté 5 sur 5 étoiles

Booking a holiday

Sophie was very helpful and sorted out our holiday quickly. All staff in the branch in George Street Hove were very friendly 😀 we will definitely use them in the future.
Thank you Pat & Diane Heading

27 mai 2026
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Réponse de Hays Travel - Hove

Hi Pat and Diane,

Thank you for your lovely review! I am so pleased that we managed to get the holiday sorted for you, and it was a pleasure getting to know you both better.

Sophie
Branch Manager

Noté 5 sur 5 étoiles

Friendly knowledgeable staff.

Friendly knowledgeable staff. I was able to discuss all of my needs and concerns about planning my first cruise. I could not have had better service.

24 mai 2026
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Réponse de Hays Travel - Hove

Thank you so much for those kind words, we really appreciate them and we hope you have a fabulous holiday! Many thanks, Polly - Assistant Manager

Noté 5 sur 5 étoiles

As always a top notch service

As always a top notch service. I highly recommend Hays in Hove

14 mai 2026
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Réponse de Hays Travel - Hove

Thank you very much for your kind comments, Leslie. I'm pleased we could help - Evelyn

Noté 5 sur 5 étoiles

Wonderful Hays Travel in Hove

Massive thanks to Hays Travel in Hove. Joanne and Polly are absolutely fantastic and they helped us through every step of our holiday booking. Joanne secured us an amazing deal that would have been out of our budget if we had booked it online. Every possible detail was double checked and explained to us in a lovely friendly manner. Since booking we have been recommending Hays in Hove to all our friends and we will definitely be using them again for our next adventure.
Can’t recommend enough, absolutely brilliant!

3 mai 2026
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Réponse de Hays Travel - Hove

HI Nick , Wow thank you so much for your wonderful comments , it was so great to meet you
both , wishing you the most fantastic holiday !!!! ...Joanne

Noté 5 sur 5 étoiles

Annmarie's very efficient and very…

Annmarie's very efficient and very friendly service at Hays 06in Hove

6 mai 2026
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Réponse de Hays Travel - Hove

Thank you Margit it's always my pleasure to help you with your bookings, Kind regards Annmarie.

Noté 5 sur 5 étoiles

Always go to Hays

I always go to Hays, George Street, Hove to make my holiday bookings. They are so friendly, helpful, informative, everything is overseen by them - you just go and enjoy your holiday.

30 avril 2026
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Réponse de Hays Travel - Hove

Thanks for your lovely comments Jenny, always such a pleasure to arrange your holidays !
Joanne

Noté 5 sur 5 étoiles

Excellent service from Annmarie

Excellent service from Annmarie. I had asked her for availability for a certain cruise, and cabins, which she provided in a couple of hours.
Over the weekend, we decided what cabin we wanted, and sent Annmarie an email so she had the information on start of business the Tuesday after the Bank holiday. I went into the shop just after opening, and Annmarie had everything up on the computer. Our cabin was available, so I booked it, and everything was completed within 20 minutes, and done with big smiles 😊.
I have used Hayes Travel since they took over Thomas Cook, along with their staff, and Annmarie was one of them. We are greeted as friends, and it's always nice to do business with them.
Keep up the excellent customer service!
George and Colin

6 mai 2026
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Réponse de Hays Travel - Hove

Thank you so much George & Colin for your lovely comments, always an absolute pleasure to help book your Cruises, and so nice to have such wonderful long standing customers.

Noté 5 sur 5 étoiles

Very helpful and polite

Very helpful and polite

26 avril 2026
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Réponse de Hays Travel - Hove

Thank you so much for your kind words, we will ensure these are passed onto Charlotte.

Kind regards,
Sophie - Branch Manager
01273 929065

Noté 5 sur 5 étoiles

Very good and pleasant service Always…

Very good and pleasant service Always use your shop in Hove

28 avril 2026
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Réponse de Hays Travel - Hove

Hi Jane, It was lovely as always to see you and Coco. Wishing you a lovely trip.

Sophie - Branch Manager
01273 929065

Noté 5 sur 5 étoiles

Thoughtful and considerate

Very helpful. researched hotels for good price, location and facilities for slightly disabled person.
Very caring and informative.
I would certainly use Hayes Travel again !

7 février 2026
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Réponse de Hays Travel - Hove

Thank you so much for your review, I am so pleased that you found Jo's service to be caring and informative. I will ensure the feedback is passed onto her.

Sophie - Branch Manager
01273 929065

Noté 5 sur 5 étoiles

Made very welcome nothing seemed too…

Made very welcome nothing seemed too much trouble and booked a lovely holiday

14 avril 2026
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Réponse de Hays Travel - Hove

Thank you for your lovely review. Looking forward to hearing all about it.

Sophie - Branch Manager

Noté 5 sur 5 étoiles

Booking to go to Cyprus

Booking to go to Cyprus

The Hays representative, Joanne, quickly understood exactly what sort of holiday we wanted and where we wanted to go. She was able to provide all of the options available to us and ensure we got the best deal possible. Joanne and her colleague also gave us some useful advice on the resorts we were looking at so that we could make a better decision on where we wanted to go.

The booking process was completed quickly and we were able to amend our flight details to better suit our needs.

We have used Hays several times previously to book our holidays as we find the team there helpful, knowledgeable and friendly. Booking our holiday with them now adds to our overall holiday experience.
We wouldn't hesitate to recommend them

18 avril 2026
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Réponse de Hays Travel - Hove

Hi,

Thank you for such a lovely review of Joanne - I will ensure this is passed onto her.

Thank you for booking with us and recommending us.

Sophie
Branch Manager

Noté 5 sur 5 étoiles

Great service

I struggled with the internet booking, visited the shop in Hove they were fantastic would definitely recommend

18 avril 2026
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Réponse de Hays Travel - Hove

Hi Matt, so glad I could get you and your family sorted. Have the best time when it comes.

Sophie - Branch Manager

Noté 5 sur 5 étoiles

They were very helpful in a cruise i am…

They were very helpful in a cruise i am taking

9 avril 2026
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Réponse de Hays Travel - Hove

We really appreciate your review and pleased we are able to provide helpful information about your cruise - Polly - Assistant Manager

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