Hays Travel - Hove Avis 

517
TrustScore 5 sur 5

4,9

73 George Street, BN3 3YA Hove, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Our agent Annemarie, was a very warm and knowledgeable lady. When we needed extra help finding a holiday that was suitable for my friends needs, she took her time researching places, and making phone... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Very helpful assistance with booking our holiday. The staff in the branch were friendly and efficient. So nice to have personal contact when booking a holiday.

Noté 5 sur 5 étoiles

Outstanding service from Sophie! Booking our holiday was an absolute breeze thanks to Sophie. I popped into the branch, told her what we were looking for, and went on my way. By the time I got home,... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Always really lovely friendly and helpful staff, particularly Anne-Marie. Helped us choose 2 holidays and were knowledgeable about the different areas and islands we wanted to go to.

L'entreprise a répondu


À propos de l'entreprise

  1. Agence de voyages
  2. Agence de croisières
  3. Agence de voyages en bateaux de croisière
  4. Fournisseur d'excursions culturelles
  5. Bureau de change
  6. Agrégateur de voyages

Écrit par l'entreprise

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

517 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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4,9

Tous les avis

(517)

119 953 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Booking experience

A very professional and friendly experience. Annmarie and all the team took time to listen to my requirements. Let’s hope the holiday is as great.

10 janvier 2026
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Réponse de Hays Travel - Hove

Thank you for your lovely review, I hope you both have an amazing time in Grenada.

Noté 5 sur 5 étoiles

Fantastic booking helpful friendly …

Fantastic booking helpful friendly polite and informative from Anamarie in hove branch.

17 janvier 2026
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Réponse de Hays Travel - Hove

Thank you for your lovely review it was a pleasure helping you best wishes Annmarie

Noté 5 sur 5 étoiles

A great experience

Sophie was very welcoming, knowledgeable and professional. She listened to our requirements and did her best to fulfil them, offering alternative options when appropriate. It was great to be able to go into a physical branch and discuss our holiday needs in person. The whole experience was very positive and we are looking forward to our holiday. Thank you
Hays Travel, Hove.

16 janvier 2026
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Réponse de Hays Travel - Hove

Hi Helen, thank you so much for taking the time to leave a review. It was a pleasure meeting you and I am so glad we got your holiday all sorted!

Sophie
Branch Manager
01273 929065

Noté 5 sur 5 étoiles

Excellent friendly and honest service

Excellent friendly and honest service. Will definitely rebook again for my next holiday.

3 janvier 2026
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Réponse de Hays Travel - Hove

Thank you very much for your kind words, we really appreciate it and look forward to helping with your next holiday. Polly - Assistant Manager

Noté 5 sur 5 étoiles

To do everything for us

Polly was extremely helpful and found us a lovely holiday for 3 adults which was difficult,plus we wanted to go in 3 weeks but she did it. Excellent. She is at the Hove branch

3 janvier 2026
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Réponse de Hays Travel - Hove

Thank you so much for the lovely review! We hope you have a wonderful holiday! Polly - Assistant Manager

Noté 3 sur 5 étoiles

Some confusion is as to who was dealing…

Some confusion is as to who was dealing with our booking due to Hove branch being closed for refit

19 décembre 2025
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Réponse de Hays Travel - Hove

Hi Richard , So sorry to hear this , as one of our most valued customers please accept our sincere apologies for any issues caused with our recent store closing , we are now open , please be assured that we are on hand to deal with any questions or concerns you may have with your booking , please email , pop into the branch or contact us on 01273 929065 to discuss.
Wishing you and Caroline a wonderful Christmas , Kind regards, Joanne

Noté 5 sur 5 étoiles

The usual high level from the staff…

The usual high level from the staff with amazing skills and knowledge I wouldn't go to any other people John Eaton

25 novembre 2025
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Réponse de Hays Travel - Hove

Thank you so much John for your lovely comments . always such a pleasure to see you and arrange your holidays . Joanne

Noté 5 sur 5 étoiles

The trainee customer service lady was…

The trainee customer service lady was very helpful and made booking the holiday a pleasurable experience.

25 novembre 2025
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Réponse de Hays Travel - Hove

Thank you very much for your kind comments Anthony, It was a pleasure to book your holiday for you and your family.
- Evelyn

Noté 5 sur 5 étoiles

We always try and book our holidays in…

We always try and book our holidays in George Street in Hove. You have an advisor there her name is Anne-Marie.
She is just array of sunshine and nothing is ever too much trouble fantastic experience. It’s nice to see. They’re still our places that you can get a proper service. Thank you, Anne-Marie.

29 novembre 2025
Noté 5 sur 5 étoiles

From the moment we entered the shop we…

From the moment we entered the shop we were made to fell welcomed .Joanna who delt with us took her time explaining our options so we could decide what was best for us. We were there for nearly four hours over two visits.

28 novembre 2025
Noté 5 sur 5 étoiles

I always use Hays to book my cruises as…

I always use Hays to book my cruises as they are very friendly, helpful and knowledgeable.

9 novembre 2025
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Réponse de Hays Travel - Hove

Thanks so much for your lovely comments Angela , it was a pleasure to book your upcoming cruise

Noté 5 sur 5 étoiles

Great customer service

Joanne was very friendly and helpful. She looked at different options to reduce the price of my holiday and gave me additional information on the location of the resort and areas to visit. She took the time to sit and discuss all my needs. Great customer service.

14 novembre 2025
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Réponse de Hays Travel - Hove

Ah Diana thank you so much for your lovely comments , it was so good to meet you !

Noté 5 sur 5 étoiles

Annmarie was unbelievable

Annmarie was unbelievable, we had been recommended by a few different people to visit Hayes, and they were spot on. Annmarie was so attentive and listened to what we wanted and required for our cruise, and then found us exactly what we wanted as our first cruise. We are so excited. Nothing was too much trouble. Answered all our questions we had. Accommodated all our requests. But also has said she is at the end of the phone for any queries. She also explained everything from the cruise itself to visa and currencies we will need for each country. Couldn't thank her enough.

8 novembre 2025
Noté 4 sur 5 étoiles

Service from Charlotte was great

Service from Charlotte was great unfortunately the systems were not upto scratch. Whilst I have the confirmation I await booking details and receipt for deposit paid.

25 octobre 2025

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