The travel consultant, lizzie, was so nice and understanding of our needs, nothing was too much for her, so friendly and very knowledgeable. Would reccomend hays travel to anyone.
L'entreprise a répondu
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Lisez les avis des autres
Great holiday booking experience. Lizzie went above and beyond to get us the best holiday and came in on budget. We paid on the day for canada and usa. And had a real laugh in store where we pic... Voir plus
L'entreprise a répondu
Rosie from the hull city centre branch was really friendly listened to what we wanted and got us that exact holiday she wasn’t pushy or just trying to sell us any holiday couldn’t recommend enough
L'entreprise a répondu
From start to finish the communication was brilliant. When booking via phone call I had Julie helping us find the best deals and options for our family! She made the whole booking experience extremely... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
38-40 Paragon Street, HU1 3ND, Hull, Royaume-Uni
- 01482534923
4,9
Excellent
829 avis
Demande des avis aux clients
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Well informed and polite
The young woman adviser Emilie saw me immediately; was very well informed and organised my travel in a matter of minutes. She seemed to know about my destination (Portugal) and was able to advise about the best flights.
19 mars 2026
Réponse de Hays Travel - Hull
Thankyou very much Alistair for leaving this lovely review for Emillie, i will be sure to pass this onto her as she will really appreciate your kind words! Our team will always be more than happy to help again in the future! Amy😊
Emillie was excellent
Emillie was excellent, responsive and comprehensive, all the information I needed with options, easy to understand friendly
20 mars 2026
Réponse de Hays Travel - Hull
Thankyou very much Christopher for leaving your kind words! We're so glad Emillie was able to provide all the information you needed, and you had a great experience! Thankyou again, Amy😊
It is always a pleasure to go to Hays…
It is always a pleasure to go to Hays Travel-Hull obviously because I am booking a holiday! But the staff are so helpful and make the process straightforward and stressless.
18 mars 2026
Réponse de Hays Travel - Hull
Thank you so much Susan, our main aim is to make our customers smile and we are SO glad that you did! :) Chloe
Réponse de Hays Travel - Hull
Thank you so much for your amazing review Karl- I hope you are excited for your cruise, you will love it! :) Emillie
Excellent service
Excellent service. Elise, the agent who found us flights was friendly, knowledgeable and patient.
Many thanks
regards
Frances
kelly
14 mars 2026
Réponse de Hays Travel - Hull
Thank you so much for your lovely review - we really do appreciate you taking the time to leave a review! :)
Emillie was very professional and so…
Emillie was very professional and so helpful in sorting our flights, all the staff are very welcoming, can highly recommend this branch
12 mars 2026
Réponse de Hays Travel - Hull
Thankyou Sue for leaving this amazing review for Emillie, I will be sure to pass your lovely feedback onto her and the rest of the team! We really appreciate your leaving this and we look forward to helping your plan your next getaway in the future! Amy😊
Emillie was very professional good…
Emillie was very professional good knowledge of the industry and told me everything about my destination in detail.
9 mars 2026
Réponse de Hays Travel - Hull
Hi there Peter! Thankyou for leaving this lovely feedback for Emillie, i will be sure to pass your kind words onto her, as she will really appreciate this! We look forward to helping you plan many more holidays in the future! Amy😊
The lady dealingwith our enquiry was…
The lady dealingwith our enquiry was attentive, helpful and efficient. Booked our holiday with a minimum of fuss.
2 mars 2026
Réponse de Hays Travel - Hull
Thankyou so much for leaving this amazing review Susan, I will be sure to pass your kind words onto Neve who completed this booking for you as she will really appreciate this! Thankyou again from Hays Travel Hull😊
I will only travel with Hays Hull
I organised my trip to Vegas with Hays Travel Hull, having not booked with a travel company before. I will be booking all my future trips through them now because of their excellent service. I cannot recommend them enough!
We had a trip to New York at the beginning of the trip that was cancelled. Rosie called and explained the situation and asked us what we would like to do instead and told us she would take care of it. Rosie took care of everything and despite been gutted not to go, we were grateful for still been able to attend our holiday and for her sorting everything out for us.
The team when we called were great and they catered to our needs also. I would like to say a huge thank you to Rosie, she organised our replacement trip quick and was lovely! Thank you so much!
24 février 2026
Avis spontané
Réponse de Hays Travel - Hull
Thank you so much for your lovely review Shauna! We’re delighted to hear you had such a great experience with our team!
While we’re sorry that your New York trip had to be cancelled, we’re so pleased Rosie was able to step in quickly, explain everything clearly and arrange a replacement holiday for you. We know how disappointing changes can be, so it’s great to hear she helped make the situation easier for you.
Your kind words mean a lot and we’ll be sure to pass them on to Rosie and the team. Thank you again for your kind words — we look forward to helping you plan many more holidays in the future! From Hays Travel Hull
She was very helpful and always polite…
She was very helpful and always polite with a friendly smile
8 mars 2026
Réponse de Hays Travel - Hull
Thankyou so much for leaving this lovely review Chris and Ruth! I am so glad i was able to get this booked for you and i really appreciate your kind words, i hope you have the best time! Amy😊
Stephanie who sorted my holiday
Stephanie who sorted my holiday, found the best deal. Also what a lovely super efficient lady she is. Just so very helpful.
8 mars 2026
Réponse de Hays Travel - Hull
Thankyou so much for leaving this lovely review Bridget! We are so pleased Stephanie found a great deal for you, and I will be sure to pass your kind words onto her! Thankyou for booking with Hays Travel:)
very helpfull
7 mars 2026
Réponse de Hays Travel - Hull
Thankyou so much for leaving this lovely review Neil! It was a pleasure to get this booked for you! Emillie:)
We went in on Saturday to book a…
We went in on Saturday to book a holiday with no idea of where to go! We spoken with Amy and she was great from start to finish - we are heading to Rhodes in June ! If I could give 10 stars I would 🏝️
1 mars 2026
Réponse de Hays Travel - Hull
Thank you so much for your wonderful review, Alex/Grace! ⭐
We’re delighted to hear that Amy was able to help you find the perfect holiday, especially when you came in without a destination in mind. Rhodes is a fantastic choice and June is a lovely time to visit! 🏝️
I’ll be sure to pass your kind comments on to Amy – she’ll be thrilled to hear them. Thank you for choosing Hays Travel Hull.
Best wishes,
Hays Travel Hull
Réponse de Hays Travel - Hull
Hi there Andrew! Thankyou for leaving this lovely review and I will be sure to pass this onto Neve who booked this for you:) We appreciate you taking the time to write this and i hope you have the best time!😊Amy, Hays Travel Hull
Réponse de Hays Travel - Hull
Thank you so much for booking with me Lyn! It was a pleasure to get you booked :) Rosie
The young ladies in the Hull store are…
The young ladies in the Hull store are such lovely people.They helped us look for the best holiday for our needs and nothing was too much trouble we will definitely book with them for our next holiday.
22 février 2026
Réponse de Hays Travel - Hull
Hello, I am so happy to hear that you had a great experience. Thank you for leaving an amazing review! We will definitely be happy to book you again. - Neve :)
Great customer service
Was greeted by Neve.
She was confident and approachable.
Found us exactly what we were wanting as a family of 6 and able to get us the deal cheaper then what I had seen myself online.
28 février 2026
Réponse de Hays Travel - Hull
Thank you for this amazing review Bethany! It was lovely speaking to you and your family, please always feel free to get in touch if you need anymore help. - Neve :)
I always use hays travel when booking
I always use hays travel when booking. I find them helpful, pleasant and looking out for the best deals for me.
17 février 2026
Réponse de Hays Travel - Hull
Thank you so much for your lovely review Wendy! :) It was lovely to see you and get you booked - Emillie
Réponse de Hays Travel - Hull
Thank you, we are so glad that you had a positive experience with us :)
Réponse de Hays Travel - Hull
Thank you for your positive feedback, we appreciate it greatly! :)
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