You go one mile further, you really do. I’m a picky traveller and I know this but Ruby, George and the team up ant the Ilkeston store understood that you’re amazing all of you. Representing Hays trav... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
We had a good welcome as soon as we got in the place ruby very pleasant she went through everything with us and even looked at different hotels for us thank you very much will go again. Ilkeston not t... Voir plus
L'entreprise a répondu
George was really patient and helpful. We didn't know what kind of holiday we wanted but he asked us lots of questions to narrow down the search. He told us about feedback from other customers and... Voir plus
L'entreprise a répondu
Fantastic service! Nothing was to much trouble even though I wasn’t quite sure what I wanted - Cheryl in the ilkeston branch was nothing more than amazing and helped me go through every thought/ c... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
31 Bath St, DE7 8HF, Ilkeston, Royaume-Uni
- 01158605346
4,9
Excellent
930 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I always book my cruises with Hayes
I always book my cruises with Hayes, they staff are very knowledgeable, make booking easy & the service is 2nd to none
12 juillet 2026
Réponse de Hays Travel - Ilkeston
Thank you for the lovely review! I hope you all have an amazing time on your cruise :) Tash
Hi all way helpfully when you walk in…
Hi all way helpfully when you walk in shop and booking your holiday friendly service all the time
9 juillet 2026
Réponse de Hays Travel - Ilkeston
Thank you for the lovely review, I hope you all have an amazing time in Lanzarote :)
Amazing as always
Amazing as always, staff are very helpful and nothing is too much trouble. Wouldn't go anywhere else they always get us the best deals. Thank you Ilkeston staff.
14 juillet 2026
Réponse de Hays Travel - Ilkeston
Thank you for the such kind review! It's always a pleasure and I hope you have an amazing time on your River Cruise!! :) Tash
Spoke to Ruby on the phone, usually like to go into fa e to face. She was brilliant and got the holiday all booked, so thank you
Spoke to Ruby on the phone, i normally go into Ilkeston Hayes. The service was brilliant and got the holiday i was after all booked 😀 🙌
13 juillet 2026
Réponse de Hays Travel - Ilkeston
Hi lovely, thankyou for this nice review! I'm glad we could get it sorted for you :) Ruby xx
Always recieve a warm welcome
Always recieve a warm welcome, they remember us from previous bookings we've made in the past.
Very efficient and help find the holiday we're looking for, wouldn't go anywhere else . Thankyou again.
12 juillet 2026
Réponse de Hays Travel - Ilkeston
Thank you for such a lovely review, it's always a pleasure. I hope you have an amazing time :) Tash
Very friendly and efficient staff
5 juillet 2026
Réponse de Hays Travel - Ilkeston
Thank you for the lovely review, I hope you have a brilliant time in Tenerife :) Tash
Very friendly and helpful and explained…
Very friendly and helpful and explained everything well . Didn't rush us and we were sent lots of information which was easy to understand. This is my 3rd year booking with Hays
7 juillet 2026
Réponse de Hays Travel - Ilkeston
Thank you for taking the time to leave us a review. It is our pleasure to book your holidays for you, long may it continue - Cheryl :)
As usual a very good way to book a…
As usual a very good way to book a holiday. Very helpful and friendly staff making it an easy stress free experience. Thankyou
7 juillet 2026
Réponse de Hays Travel - Ilkeston
Thank you for taking the time to leave me a review, it is very much appreciated. I look forward to booking many more for you in the future - Cheryl :)
The lady Cheryl was amazing and found…
The lady Cheryl was amazing and found us the holiday perfect for 6 of us in 2027. All booked and deposit paid and everything written down what each individual has to pay. Amazing xx
5 juillet 2026
Réponse de Hays Travel - Ilkeston
Thank you for taking the time to leave such a lovely review. It really was a pleasure to book your family holiday for you. I look forward to booking many more in the future - Cheryl :)
As usual very helpful with everything…
As usual very helpful with everything we asked nothing too much trouble for staff to do excellent service
5 juillet 2026
Réponse de Hays Travel - Ilkeston
Thank you for the review, as always we hope you both have a brilliant time! :) Tash
Cheryl was brilliant
Cheryl was brilliant. Friendly and very knowledgable. Her communication was fantastic and on time which is hard to stick to when dealing with face to face and telephone customers. Made the process so straightforward. Thank you
30 juin 2026
Réponse de Hays Travel - Ilkeston
Thank you so much for taking the time out of your busy day to leave us a review. It is very much appreciated - Cheryl x
Cheryl was very pleasant and…
Cheryl was very pleasant and informative. Really looking forward to our cruise.
28 juin 2026
Réponse de Hays Travel - Ilkeston
Thank you for taking the time to leave me a review. It was my pleasure to book the trip to celebrate your special birthdays. I look forward to booking many more trips for you in the future - Cheryl :)
As always the staff were friendly and…
As always the staff were friendly and very helpful, making sure I got the best deal for the type of holiday I wanted.
21 juin 2026
Réponse de Hays Travel - Ilkeston
Thank you, Sabine - so glad we were able to help you find what you needed. Have a wonderful time away! Lily x
Amazing service as always
Amazing service as always. Wouldn’t book a holiday with anyone else.
28 juin 2026
Réponse de Hays Travel - Ilkeston
So glad that we got something sorted - can't wait to hear all about it - Cheryl :)
So helpful and friendly
So helpful and friendly, gave them what I needed and they delivered!
20 juin 2026
Réponse de Hays Travel - Ilkeston
Thank you so much, Russell. Hope you're enjoying yourself and getting plenty of r&r!
Lily
Hays Travel Ilkeston
Excellent personal service every aspect of the holiday was covered even booked the escape lounge at the airport also better currency exchange rates when you book with Hays Travel.
24 juin 2026
Réponse de Hays Travel - Ilkeston
Thanks for coming in to us, Ian - have a wonderful time away!
Always greated with a smile,and we were…
Always greated with a smile,and we were made to feel comfortable.Lovely staff 👍
17 mai 2026
Réponse de Hays Travel - Ilkeston
It was a pleasure to book your holiday again. We really appreciate you booking with us. I am sure you will have a fabulous time again. We look forward to booking the next one. Thanks again Dawn :-)
Tash was excellent we went in with…
Tash was excellent we went in with certain dates wanting a last minute holiday . We both came out happy and looking forward to to our break
21 juin 2026
Réponse de Hays Travel - Ilkeston
Thank you for the lovely review, I hope you both have a brilliant time :) Tash
Réponse de Hays Travel - Ilkeston
Thank you for the lovely review, I hope you have a brilliant time on your cruise :)
Réponse de Hays Travel - Ilkeston
Thank you for the lovely review, I hope you both have a fab time in Zante :)
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.