Hays Travel - Inverness Avis 

965
TrustScore 5 sur 5

4,9

13 Ingles St, IV1 1HN Inverness, GB


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Noté 5 sur 5 étoiles

We looked at this cruise for a long time and went in just two weeks before departure to book. Nadia was so helpful and went above and beyond to get us a great cabin. Sadly, due to family circumstances... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Erin, the Hay's representative who attended to us, was very helpful and knowledgeable. Although she hadn't personally visited the place we were thinking about, she was able to give us informati... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

From my first contact with Nadia all communications were first class,she managed to organise our family holiday of 12 of us to turkey.we were given many option and her knowledge was second to none .Th... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Staff are always helpful, friendly and professional. All our holidays since holidays have been with Hays Inverness. Nadia Just stopped to say hi and got us out second booking in 6 months with a plea... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Agence de voyages
  2. Agence de croisières
  3. Agence de voyages en bateaux de croisière
  4. Fournisseur d'excursions culturelles
  5. Bureau de change
  6. Agrégateur de voyages

Écrit par l'entreprise

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

965 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(965)

119 579 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

The Staff are very friendly and always…

The Staff are very friendly and always happy to help & give advice on any queries you might have

5 juillet 2026
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Réponse de Hays Travel - Inverness

Hi Graham

Thank you for your great feedback, happy to help anytime

Best wishes
Elana

Noté 5 sur 5 étoiles

Wonderful welcome at Hays Travel

Nadia gave us a wonderful welcome. She then proceeded to search out a suitable holiday for us and we completed our booking very successfully. We have previously booked several holidays to various destinations through Hays Travel, Inverness, and this experience was excellent as always. Nadia was superb, so helpful, and she made it easy for us. Nothing was too much bother for her. She does a great job. Thank you so much Nadia.

9 juillet 2026
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Réponse de Hays Travel - Inverness

Thank you so much for your wonderful feedback! We are delighted to hear that you had such a positive experience and that Nadia was so helpful in finding your perfect holiday. We truly appreciate your kind words and look forward to assisting you with future bookings.

Noté 5 sur 5 étoiles

Great experience

We dealt with Fiona, and we weren’t easy to please, but she was very good at her job and found us the perfect holiday.

28 mai 2026
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Réponse de Hays Travel - Inverness

We are so pleased to hear that Fiona was able to find you the perfect holiday! Thank you for sharing your positive experience with us. Team Inverness

Noté 5 sur 5 étoiles

Yet again

Yet again, we found what we wanted, eventually. Thanks Nadia, you really do have the patience of a saint!

8 juillet 2026
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Réponse de Hays Travel - Inverness

Thank you for your wonderful review! We are so pleased Nadia could help you find exactly what you were looking for ! Team Inverness

Noté 5 sur 5 étoiles

Very helpful and patient staff.

I am quite elderly, although pretty fit, but haven't travelled for a while. I had 2 different itineraries in mind for my flights, 2 each way, but the agent suggested a third and compared the advantages, or otherwise of the options; having decided, I was being a bit dithery about actually going ahead there and then and booking, but she was very patient about it even when I decided, when she had started the process, that I should first consult my son whom I am going to visit abroad; having done this I did later make the booking with her over the phone. I appreciated the fact that she was not at all "pushy" or trying to hurry me up.

5 juillet 2026
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Réponse de Hays Travel - Inverness

Judith Robins,

Thank you for your wonderful review! We are so pleased to hear that you had such a positive experience with us. We always aim to provide patient and helpful service, and we're glad we could assist you in finding the perfect flight. We look forward to helping you with your future travel plans, Erin

Kind Regards
Hays Travel Hastings

Noté 5 sur 5 étoiles

They really look after you and the…

They really look after you and the service is excellent we would not go any where else

5 juillet 2026
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Réponse de Hays Travel - Inverness

Peter,

Thank you so much for your wonderful review! We are delighted to hear that you consistently receive excellent service and that you wouldn't go anywhere else. We truly appreciate your loyalty.

Kind Regards
Hays Travel Inverness

Noté 5 sur 5 étoiles

Professional

Professional , friendly and efficient service.

3 juillet 2026
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Réponse de Hays Travel - Inverness

anon,

Thank you for your wonderful feedback! We are so pleased to hear that you found our service professional, friendly, and efficient.

Kind Regards
Hays Travel

Noté 5 sur 5 étoiles

Elana was very helpful in helping us…

Elana was very helpful in helping us find the perfect break which we are very happy with.

1 juillet 2026
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Réponse de Hays Travel - Inverness

Susan Macleod,

Thank you for your wonderful feedback! We are so pleased to hear that our team member was very helpful in finding you the perfect break.

Kind Regards
Hays Travel

Noté 5 sur 5 étoiles

Erin was very helpful and patient with…

Erin was very helpful and patient with us while we decided what holiday and destination we wanted. She printed off our information without being asked (I'm old school and like paper copies) Our holiday payments were set up in a jiffy. A very seamless experience. Thankyou Erin ,

1 juillet 2026
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Réponse de Hays Travel - Inverness

Carol Baird,

Thank you for taking the time to share your wonderful experience! We are so pleased to hear that you found our service helpful and patient while choosing your holiday. We hope you have a fantastic trip!

Kind Regards
Erin

Noté 5 sur 5 étoiles

Excellent

Excellent service every time we book a holiday that's why we go back to hays Inverness

30 juin 2026
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Réponse de Hays Travel - Inverness

Tania,

Thank you for your wonderful feedback! We are so pleased to hear that you consistently receive excellent service and choose to book with us for your holidays.

Kind Regards
Hays Travel Inverness

Noté 2 sur 5 étoiles

Having used this company for many years.

My review in no way reflects on Elana,she could not have been more helpful in what was quite a challenging trip to organise for me. And it certainly wasn't about an envelope? Which I'm sure Hays Inverness are well aware?

19 juin 2026
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Réponse de Hays Travel - Inverness

Thank you for your feedback and we are glad you had good service from Elana Hays Inverness

Noté 5 sur 5 étoiles

Found it very friendly

Found it very friendly. And very helpfull.

20 juin 2026
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Réponse de Hays Travel - Inverness

Thank you for your kind remarks about Elana

Noté 5 sur 5 étoiles

Hays Travel Inverness, Amazing

Booking our first holiday abroad as a couple was made so easy, with help from Nadia.
Her knowledge on the destinations was amazing and she listened to what we wanted, we went in overwhelmed by the amount of choice. We now have our holiday booked and are so excited. We would highly recommend Hays Travel in Inverness and will definitely be going back when we book our next holiday. Many thanks Stuart & Jill.

19 juin 2026
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Réponse de Hays Travel - Inverness

s
We are so pleased to hear that booking your first holiday abroad was made easy and that Nadia could help you find the perfect destination. We appreciate your kind words and look forward to assisting you with future bookings!

Kind Regards
Hays Travel

Noté 5 sur 5 étoiles

Nadia listened to every word I said

Nadia listened to every word I said. Found the perfect holiday to meet this Delighted.

18 juin 2026
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Réponse de Hays Travel - Inverness

Thank you for your wonderful review! We are so pleased to hear that we could help you find the perfect holiday. We hope you have a fantastic trip! Hays Inverness

Noté 5 sur 5 étoiles

Friendly and Reliable

Nadia was, as always, very friendly and helpful. We had already decided which hotel to book but she helped us decide to book pool view room and extra legroom seats. We feel we can always rely on Hays Travel for honest advice, having booked with Nadia before, also with her colleague Elana. We hope to book another holiday, possibly in the winter.

12 juin 2026
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Réponse de Hays Travel - Inverness

Thank you for your wonderful feedback! We are so pleased to hear that we could assist you in booking your holiday and provide honest advice. We look forward to helping you plan your next trip.

Noté 5 sur 5 étoiles

All the boxes ticked -excellent service

I flew from Inverness to Heathrow in February en route to India. Except I didn’t as the route was via Dubai. I lost a lot of money, even the taxi transfers from terminal 3 to 5 were booked and paid for. The insurance naturally wouldn’t pay out.
It all took so much planning and arranging.
So I went to Hays for a holiday to Crete with friends, the lovely girl Elena did it all, even overnight in Gatwick for the outwards journey. Insurance too. As I’m deaf (and 74) assistance was arranged. Definitely no more DIY from now on. Excellent service and reasonable prices too.

14 juin 2026
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Réponse de Hays Travel - Inverness

We are truly glad to hear that our team was able to assist you with your holiday to Crete. It is wonderful to know that we could make the process smoother and more enjoyable for you, Hays Inverness

Noté 4 sur 5 étoiles

Nadia your holiday rep couldn't have…

Nadia your holiday rep couldn't have been more helpful a credit to your team nothing was too much trouble.

5 juin 2026
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Réponse de Hays Travel - Inverness

IAN FINDLAY,

Thanks Ian :) I hope you have a wonderful time away

Kind Regards
Nadia

Noté 5 sur 5 étoiles

Went into look at holidays and came out…

Went into look at holidays and came out with a Holiday for next year. Samantha was very helpful and knowledgeable. Will book again later in the year for this winter. We have used Hays Travel this last few years and no issues. Always Helpful

10 juin 2026
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Réponse de Hays Travel - Inverness

Evelyn,

We are so pleased to hear you had such a positive experience and found our team helpful and knowledgeable. We truly appreciate your continued loyalty and look forward to assisting you with your winter holiday plans!

Kind Regards
Hays Travel Inverness

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