We looked at this cruise for a long time and went in just two weeks before departure to book. Nadia was so helpful and went above and beyond to get us a great cabin. Sadly, due to family circumstances... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Erin, the Hay's representative who attended to us, was very helpful and knowledgeable. Although she hadn't personally visited the place we were thinking about, she was able to give us informati... Voir plus
L'entreprise a répondu
From my first contact with Nadia all communications were first class,she managed to organise our family holiday of 12 of us to turkey.we were given many option and her knowledge was second to none .Th... Voir plus
L'entreprise a répondu
Staff are always helpful, friendly and professional. All our holidays since holidays have been with Hays Inverness. Nadia Just stopped to say hi and got us out second booking in 6 months with a plea... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
13 Ingles St, IV1 1HN, Inverness, Royaume-Uni
- 01463 897 880
4,9
Excellent
966 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Take the strain out of booking a holiday
Knowledgeable, helpful staff working as a team made the booking process painless.
5 avril 2026
Réponse de Hays Travel - Inverness
We appreciate your kind words! We are so glad our knowledgeable and helpful team made your booking process easy. Team Inverness
Réponse de Hays Travel - Inverness
We appreciate you taking the time to share your positive experience with us. We are so happy to hear that our team was helpful and friendly!
First class service from Elana
First class service from Elana , listened to what we wanted, found what we wanted and booked us up , nothing to much trouble did it all in a lovely yet proffesioal manner .
Thank you for been so great at your job , also got to mention the rest of the team always smile and greet you , this team is so happy from Nadia to the new starts .
Thank you
7 avril 2026
Réponse de Hays Travel - Inverness
We appreciate you taking the time to share your experience. We are so happy to hear that you felt listened to and that we found what you wanted in a professional manner. It's great to know our team made you feel welcome. Nadia and team.
The young lady who served me was very…
The young lady who served me was very helpful and pleasant .explained everything clearly
27 mars 2026
Réponse de Hays Travel - Inverness
We appreciate your positive feedback! We're so glad to hear that you found our service helpful and our explanations clear. Thank you!
Very friendly staff
Very friendly staff, extremely efficient service and quick. Totally satisfied 😌. Special mention to Elana,thank you.
27 mars 2026
Réponse de Hays Travel - Inverness
We are so pleased to hear about your total satisfaction and that you found our team friendly and efficient. Thank you for mentioning Elana!
Excellent service in bookings flights…
Excellent service in bookings flights and hotel. Staff were great.
26 mars 2026
Réponse de Hays Travel - Inverness
We appreciate you taking the time to leave us such a wonderful review! We are so glad to hear that you were happy with our service.
Great experience as always
Once again Hays Travel have done a fantastic job with me and my holidays.
Nothing is a problem for the gang in Inverness only good things can be said.
Well done Guys see you again next year.
15 mars 2026
Réponse de Hays Travel - Inverness
We appreciate you taking the time to leave us such a wonderful review! We're so happy to hear that you had another fantastic experience with our team. We look forward to seeing you again !
Réponse de Hays Travel - Inverness
Thank you for your feedback.
Flight booking
Warm mature professional good with people both on the phone when we made initial enquiries and later that day face to face
18 mars 2026
Réponse de Hays Travel - Inverness
We appreciate you taking the time to share your experience. We're happy to hear that you felt well-supported by our team during your interactions.
Very professional and easy to talk to
Very professional and easy to talk to . Nothing a problem.
13 mars 2026
Réponse de Hays Travel - Inverness
We appreciate your kind words and are so glad you found our team professional and approachable. Helping our customers is our priority.
Cruising Holiday.
Booking for a last minute cruise in Norway I found the Hays staff friendly and helpful with a lovely relaxed attitude and helpful information all round.
12 mars 2026
Réponse de Hays Travel - Inverness
We're happy to hear that our staff was friendly and helpful while you were booking your last-minute cruise in Norway. Thank you for your positive feedback!
Madrid with friends
Nadia was very patient and knowledgeable and talked us through all the options we had available to us. We are looking forward to our weekend in Madrid. Thankyou Nadia.
8 mars 2026
Réponse de Hays Travel - Inverness
We appreciate you taking the time to leave us a review! We're so happy to hear that you found our service helpful while planning your weekend in Madrid.
inverness, Hays Travel
Excellent service from Samantha.
Excellent service from Samantha.
She listened to us and gave good advice to secure a perfect holiday destination.
We can't wait for our holiday now!
7 mars 2026
Réponse de Hays Travel - Inverness
We're happy to hear that our service helped you secure your perfect holiday destination! We appreciate your kind words and hope you have a wonderful time.
inverness, Hays Travel
Helpful and knowledgeable staff.
7 mars 2026
Réponse de Hays Travel - Inverness
We appreciate your comments and are so glad our staff could provide their expertise during your visit with us.
inverness, Hays Travel
Elana could not be more helpful.
Elana could not be more helpful.
She gave us a number of options and had experience of the hotel we chose.
Altogether a good experience
7 mars 2026
Réponse de Hays Travel - Inverness
We appreciate your positive feedback and are so glad we could provide you with several options and our insight for your hotel choice.
inverness, Hays Travel
Réponse de Hays Travel - Inverness
Thank you for your review
Helpful to people unused to travel
Elena has been very helpful in planning for us to cruise with friends, already booked, next year. We haven't had a holiday in many years and are totally out of touch with the process, Elena and, when unavailable, Nadia, are very patient
1 mars 2026
Réponse de Hays Travel - Inverness
We appreciate your kind words. We are so pleased to hear that we could assist with planning your cruise. It's great to know that our team's patience was helpful as you planned your holiday.
inverness, Hays Travel
Very effective and friendly staff,
25 février 2026
Réponse de Hays Travel - Inverness
We appreciate you taking the time to share your positive experience with our team; we are so happy to hear that they were effective and friendly.
inverness, Hays Travel
Julie
Came in a couple months ago to look at holiday. Gave them an idea what we were after and we were later sent a quote. We changed our minds on what we were after and quote updated. Decided what we wanted and popped in and booked it all. All done very quickly which was great. Staff very helpful even though we were a bit unsure of what we were looking for.
14 février 2026
Réponse de Hays Travel - Inverness
We appreciate you taking the time to leave us a review! We're happy to hear that our team was helpful and efficient in assisting you with your booking, even when you were still deciding on your ideal holiday.
inverness, Hays Travel
Staff very helpful
24 février 2026
Réponse de Hays Travel - Inverness
Thank you for your feedback
Inverness Hays Team
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