Hays Travel - John Hernan Avis 

John and Tracey are fantastic this is the 2nd holiday I've booked with them and will be booking again with them. Fabulous service

This is our first family holiday abroad and I was lost to know what to expect with bookings and had so many questions. Tracey was amazing throughout, I contacted them via a WhatsApp link after seeing an amazing deal to Greece / Crete.
From start to finish Tracey answered all my questions, any she wasn’t sure she double checked and put me at total ease through the whole booking process. This was all on a Sunday too, Tracey stayed chatting to us after 5pm (when she finished) to help us make sure we were at total ease and gave us a personal touch throughout, she seemed very excited for us and joined us on our experience booking our first holiday abroad. I couldn’t be happier with the service me and my family received and wouldn’t hesitate to recommend Tracey in future to anyone and everyone.

The service we have received so far from Tracey Ann and John has been exceptional. Thank you

Just booked a big group family holiday today and John and Tracey Ann helped with all my questions, very patient with me, was fast service with fast responses to messages and got me a great deal. They made me feel at ease and got everything I needed sorted. highly recommend booking with these guys, thankyou 😊

John and Tracey have found us the most amazing holiday at an incredible price and this didn't come easy but they ever gave up putting in so much time and effort to ensure we got the best holiday possible within what we could afford. I can honestly say I will NEVER go elsewhere booking a holiday and would 100% recommend to anyone I know.

From making my phone Call Tracey put me at easy with all the paper work and special assistance, she helped me with everything and finding me a cheaper deal a few days later and their is 11 of us. Especially as I am no good with booking over the phone and emails, I normally book through your shop. I will definitely book this way again and recommend Hays travel to all my family and friends

Booked with John and Tracey again for next year very helpful Tracey guided me through what I was to do on my phone eg.paying my deposit and setting up my direct debit, Tracey has also booked seats on plane for me would highly recommend booking holidays with Tracey and John

Excellent communication, holiday all booked smoothly and quickly, would highly recommend

Great service and quick responses. Happy to answer any questions and very knowledgeable. Would definitely book again

Tracey answered every single question, nothing was too much for her. She sorted our 1st holiday package out. Excellent customer service. We are very happy to book our 2nd holiday with her too

Very good experience throughout.Highly recommended!

John couldn't be more helpful if he tried 5* service all the way

Tracey was very helpful, phoning back in the evening as having problems with my emails, great experience would book again

Communication great in booking our holiday and relaying the information back to us and a great deal also!

Went an amazing Hoilday honestly couldn't find any better travel agents than John and Traceyann very professional and very helpful if they were 10 stars I definitely give all 10 can't wait to book again with use both thank you so much

Just returned from my holiday to Gran Canaria with my partner. Amazing doesn’t describe John and Tracey Ann well enough. Was a perfect holiday, hotel was beautiful. 100% I will book with John and Tracey Ann again!!

I travel a lot and usually do all my own bookings but for the first time in over 10 years I spoke to John and Tracey and wow they were amazing, they were so responsive, looked at a number of options for me and took all the hard work and made it look easy. They made my booking so easy, I would highly recommend them and would now think twice about a DIY.

Very helpful and patient

Fantastic experience from start to finish. First class service. Thank you so much. Highly recommended

John and Tracey were amazing booking our family cruise. We required two disabled rooms as our twins are both in wheelchairs nothing was an issue and got us a great deal. Communication was excellent. Totally took the stress away from trying to book a holiday online yourself. Will definitely be booking through John and Tracey for all our holidays. Thanks again for doing an amazing job.