Hays Travel - Johnstone Avis 

794
TrustScore 5 sur 5

4,9

52 High Street, PA5 8SG Johnstone, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

The staff are very attentive and no job is difficult for them. Have booked holiday with them lots of times and would not use any other travel agent . The girls in the Johnstone shop are always happy,... Voir plus

Noté 5 sur 5 étoiles

First class as always Everything is always dealt with in excellent service good friendly goes above and beyond for all my needs as I have abilities

L'entreprise a répondu

Noté 5 sur 5 étoiles

We were unsure what we were actually looking for. Rowan listened patiently and helped us find our ideal break. Talked us through everything and made sure we were happy at every step. Definitely be bac... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

From the initial welcome from the agent, Janice, until I hugged her in thanks at the door, she made a (somewhat) disjointed holiday seamless. Janice showed immense patience with the Tour Operator bec... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Agence de voyages
  2. Agence de croisières
  3. Agence de voyages en bateaux de croisière
  4. Fournisseur d'excursions culturelles
  5. Bureau de change
  6. Agrégateur de voyages

Écrit par l'entreprise

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Coordonnées de contact

  • 52 High Street, PA5 8SG, Johnstone, Royaume-Uni

  • 01505887326

4,9

Excellent

TrustScore 5 sur 5

794 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(794)

126 693 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Another visit to our favourite travel people

Popped into the Johnstone Branch of Hays Travel and was attended to by the manager Yvonne who knew exactly what we were looking for regarding our next holiday to Turkey. She sorted out all the details and did a great price match. It’s a pleasant experience and is reassuring to book your holiday with an experienced travel operator rather than online.
Will be back later in the year.

23 janvier 2026
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Réponse de Hays Travel - Johnstone

Thank you for your lovely feedback, I will pass this on to Yvonne - Abbie

Noté 5 sur 5 étoiles

Friendly and very helpful

Friendly and very helpful , nothing is a problem as they take time to answer any questions or concerns. Wouldn’t go anywhere else as they give first class service

20 janvier 2026
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Réponse de Hays Travel - Johnstone

Thank you for your lovely comments, they are very much appreciated. I will pass them onto Janice. Thanks Jillian

Noté 5 sur 5 étoiles

Good local travel agent

Janice was very knowledgeable and a great help with booking our cruise.

Having a local travel agent with good knowledge and friendly staff will make us more likely to use Hays, Johnstone rather than booking online.

16 janvier 2026
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Réponse de Hays Travel - Johnstone

Thank you so much for the lovely feedback - it really is appreciated - Janice

Noté 5 sur 5 étoiles

Agent made us very welcome

Agent made us very welcome, advised us on different holidays. Booked and was a very smooth visit.

16 janvier 2026
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Réponse de Hays Travel - Johnstone

Thank you for the lovely feedback - it really is appreciated - Janice

Noté 1 sur 5 étoiles

Ripped off in Johnstone branch

Went to Johnstone branch to get Danish Kroner and got ripped off on a exchange scam by unknown person in that office. Tried to cancel and told her that I was ripped off but couldn't care less.

Never again will I set foot in this place.

Disgusting

15 janvier 2026
Avis spontané
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Réponse de Hays Travel - Johnstone

Hiya, one of our management team will call you today. Thanks Jillian

Noté 5 sur 5 étoiles

Janice in Johnstone is the best for me…

Janice in Johnstone is the best for me always friendly gers me what I like very happy with the service she provides

16 janvier 2026
Logo de Hays Travel - Johnstone

Réponse de Hays Travel - Johnstone

Thank you for your lovely feedback, I will pass this on to Janice - Abbie

Noté 5 sur 5 étoiles

The girls are always a great help and…

The girls are always a great help and very professional absolutely a pleasure going into shop

15 janvier 2026
Logo de Hays Travel - Johnstone

Réponse de Hays Travel - Johnstone

Thank you for your lovely feedback, it is very much appreciated. Jillian x

Noté 5 sur 5 étoiles

I always book my holidays in hays…

I always book my holidays in hays travel,this review is from an elderly friend who uses hays, she goes on to say the girls are all so efficient in doing their job and have always found me what I'm looking for. Thanks girls

14 janvier 2026
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Réponse de Hays Travel - Johnstone

Thank you so much for the lovely feedback - it really is appreciated - I will pass this on to Abbie - Janice

Noté 5 sur 5 étoiles

Yvonne. Johnstone branch

Everything I asked about the holiday Yvonne from Johnstone branch helped in so many ways

6 janvier 2026
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Réponse de Hays Travel - Johnstone

Thank you so much for this feedback. I will pass it on to Yvonne - Hazel

Noté 5 sur 5 étoiles

Excellent customer service from Yvonne…

Excellent customer service from Yvonne in the Johnstone shop who worked so quickly to make sure our whole family, who were all on separate bookings could get booked into the same accommodation that we wanted. Thank you so much Yvonne!

8 janvier 2026
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Réponse de Hays Travel - Johnstone

Thank you for your lovely feedback, I will pass this on to Yvonne - Abbie

Noté 5 sur 5 étoiles

Holidays

Every time I go to Hays Travel in Johnstone the Staff are amazing, nothings a bother very helpful.
My wife and I are very pleased with the service keep up the good work.😄

7 janvier 2026
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Réponse de Hays Travel - Johnstone

Thank you for your lovely feedback, I will pass this on to Yvonne - Abbie

Noté 5 sur 5 étoiles

First time booking a family holiday and…

First time booking a family holiday and my experience was really good Abbie at johnstone had really good customer service and was very helpful on booking .will be booking again

10 juillet 2025
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Réponse de Hays Travel - Johnstone

Thanks so much for this lovely feedback. I will pass this on to Abbie. Yvonne

Noté 5 sur 5 étoiles

Jillian - provides great customer service

Saw an offer pop up on Facebook so called them to get more info - a lovely lady called Jillian assisted me on the call and then by email where I proceeded with booking - loved the fact they send you a secure link to pay deposit and very much look forward to going on the trip next November - would definitely book with Hays travel again based on the good service received

23 décembre 2025
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Réponse de Hays Travel - Johnstone

Thank you so much for the lovely feedback,it really is appreciated. I will pass this on to Jillian

Noté 5 sur 5 étoiles

Fantastic 😍 from start to finish.

Fantastic 😍 from start to finish.
Great staff . Very helpful.
Always smiling 😁 .

21 décembre 2025
Logo de Hays Travel - Johnstone

Réponse de Hays Travel - Johnstone

Thank you for your lovely comments, I will pass them on to Yvonne. Thanks Jillian

Noté 5 sur 5 étoiles

Outstanding service and advice

I popped in to ask about the possibility of booking a surprise new year break in Spain for my wife and I. As I was the only customer the two agents in the shop both became involved in finding me the perfect holiday. They also gave me some invaluable advice on breaking the news of the holiday to my wife as the flight outward was very close to Xmas day.
Very friendly personal service. Based on my experience I will be sure to use Hays Travel again in the future.

5 décembre 2025
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Réponse de Hays Travel - Johnstone

Thank you for your wonderful feedback, I will pass this on to Hazel and Rowan - Abbie

Noté 5 sur 5 étoiles

Everything explained in detail and…

Everything explained in detail and spent time in making sure we got the right holiday

9 décembre 2025
Logo de Hays Travel - Johnstone

Réponse de Hays Travel - Johnstone

Thank you for your lovely comments, I will pass them onto Janice. Thanks Jillian

Noté 5 sur 5 étoiles

Holiday

We have been booking with hays travel in Johnstone for years. We are 100% satisfied. We had a few places we wanted to go on holiday but were unsure. Abbie was very helpful and quickly found the best deal for us. Thanks again for everything.

3 décembre 2025
Logo de Hays Travel - Johnstone

Réponse de Hays Travel - Johnstone

Thank you for your lovely words, I will pass them onto Abbie. Thanks Jillian

Noté 5 sur 5 étoiles

Teneriff 2026

Janice from Johnstone Branch got us a great holiday everything we asked for
Soo helpful and friendly
Thank you janice x

3 décembre 2025
Logo de Hays Travel - Johnstone

Réponse de Hays Travel - Johnstone

Thank you for your lovely feedback, I will pass this on to Janice - Abbie

Noté 5 sur 5 étoiles

Group Booking Paris

Jillian and girls were very patient and helpfull in Johnstone Branch as there was a 12 people need to separate bookings

28 novembre 2025
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Réponse de Hays Travel - Johnstone

Thank you for your lovely feedback, i will pass this on to Jillian and the girls - Abbie

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