Hays Travel - Julie Mattison Avis 

66
TrustScore 5 sur 5

4,8

Personal Travel Consultant Julie Mattison, NE24 Blyth, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Julie was so patient as we are travelling in a large group & our plans kept changing .She was so accommodating and professional throughout the process . Id highly recommend using julie in the future a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Contacted Julie on a friend's recommendation. Julie arranged our holiday to Venice & Verona for four of us, sorting flights and transfers between the cities & to the airport. Any queries were answer... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

This is the 2nd time Ive booked a holiday with Julie but she has also done quite a bit of "looking into' things for me. Not only does she get the job done but she constantly always looks to do bet... Voir plus

Noté 5 sur 5 étoiles

I contacted Julie to enquire if she could assist with booking us a holiday. I received an immediate response and Julie took care of all the details with a friendly and professional approach. Will defi... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Agence de voyages
  2. Agence de croisières
  3. Agence de voyages en bateaux de croisière
  4. Fournisseur d'excursions culturelles
  5. Bureau de change
  6. Agrégateur de voyages

Écrit par l'entreprise

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Coordonnées de contact

  • Personal Travel Consultant Julie Mattison, NE24, Blyth, Royaume-Uni

  • 01670897660

4,8

Excellent

TrustScore 5 sur 5

66 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,8

Tous les avis

(66)

120 653 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Cruise holiday.Julie came recommended

Julie came recommended, having contact over the phone with open access no busy queue systems was so helpful. Julie was clear to understand and it helped that she read back the information so it ensured accuracy on both sides. No pressure and no stress as Julie organised it all. She is very knowledgeable and we were happy for our holiday to be left in her hands.

7 septembre 2025
Logo de Hays Travel - Julie Mattison

Réponse de Hays Travel - Julie Mattison

Hi Judith
Thank you for your lovely review , I’m sure you’ll all have an amazing time on your Cunard Cruise

Regards
Julie

Noté 5 sur 5 étoiles

Julie went over and above

Julie went over and above using her experience and professionalism to provide us with a holiday over and above what we originally expected.
I pride myself on getting value for money but trust Julie to improve on this even further.

5 septembre 2025
Logo de Hays Travel - Julie Mattison

Réponse de Hays Travel - Julie Mattison

Hi Michael
Thank you for your review, like you I love it when I get a great deal and value for money
Thank you again for your booking
Regards
Julie

Noté 5 sur 5 étoiles

Hays Travel Booking

What made my experience great , was the service I received from Julie Mattison.
This is the first time I have used Hays Travel and so far all has been first class, mainly because Julie was always available to deal with at any time being fully committed to her job.
She was kind and friendly and managed to help us sort out our holiday for next month.
Thanks very much
Gary

25 août 2025
Logo de Hays Travel - Julie Mattison

Réponse de Hays Travel - Julie Mattison

Hi Gary,
Thank you for taking the time out of your busy schedule to reply — it’s truly appreciated.
Wishing you a wonderful holiday!
Best regards,
Julie

Noté 5 sur 5 étoiles

Julie listened to my requirements and…

Julie listened to my requirements and attached a holiday to it. When asked if we could fly from an alternative airport- a new quote was sent promptly. Exceptional service

13 août 2025
Logo de Hays Travel - Julie Mattison

Réponse de Hays Travel - Julie Mattison

Thank you for your lovely words, it was a pleasure helping you book your holiday
I hope you all have an amazing time
Regards
Julie

Noté 5 sur 5 étoiles

Julie is An Absolute Star!

Julie the Hays Travel Consultant found a great deal for our group, the hotel and travel arrangements ticked all the boxes we asked for. She was very patient with our endless questions and quick to reply to queries. I would thoroughly recommend this Consultant.

15 juillet 2025
Logo de Hays Travel - Julie Mattison

Réponse de Hays Travel - Julie Mattison

Hi Ewa
Thank you for your lovely comments, it was a pleasure to help you find your ladies holiday
I love it when customers give me something specific to look for, it makes my job much more enjoyable and satisfying when I can find something you like
Regards
Julie

Noté 5 sur 5 étoiles

Great service

Hays travel julie what a stat fast easy helpful full of knowledge got exactly what i asked for at a price I could afford thank you

22 février 2025
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Réponse de Hays Travel - Julie Mattison

Thank you so much for your kind review. Enjoy you holiday!

Noté 5 sur 5 étoiles

Would definitely recommend Julie

Would definitely recommend Julie. She is an absolute star! ⭐ won’t go to anyone else to book our holidays, we now have her on speed dial. Julie beats any quotes we give her and more.

30 janvier 2025
Logo de Hays Travel - Julie Mattison

Réponse de Hays Travel - Julie Mattison

Thank you so much for your lovely review
I’m sure you’ll have a wonderful family holiday
Regards
Julie

Noté 5 sur 5 étoiles

Julie helped book us a family holiday

Julie helped book us a family holiday, from start to finish Julie found us the best deal and ensured we were all happy before proceeding with our booking

31 décembre 2024
Logo de Hays Travel - Julie Mattison

Réponse de Hays Travel - Julie Mattison

Thank you for your lovely review, the Esperides Beach Resort is a lovely choice
Regards
Julie

Noté 5 sur 5 étoiles

I couldn’t fault a thing from the…

I couldn’t fault a thing from the minute we decided julie was fantastic everything we asked for she came back with the answer even when the shop is closed julie is there to support you.
I couldn’t ask for a better support it was so great I give the service we received 5* +

27 juillet 2024
Logo de Hays Travel - Julie Mattison

Réponse de Hays Travel - Julie Mattison

Hi Tracy
Thank you so much for your lovely review, I hope you have a fantastic holiday. Remember I am here 24/7 if you need me.
Julie

Noté 5 sur 5 étoiles

Fantastic

Fantastic! booking with Julie is stressless, we gave her our holiday requirements and she did the hard work…. Giving us a great choice of holidays to choose from.

16 juin 2024
Logo de Hays Travel - Julie Mattison

Réponse de Hays Travel - Julie Mattison

Thank you for your kind review. I am happy to hear that I was able to assist you in finding the perfect holiday.

Noté 5 sur 5 étoiles

The patience of a saint!

The patience of a saint!! I sent Julie a list of our family requirements and budget costs. She found several holidays that ticked all the boxes. Don’t waste your time trawling the internet, just contact Julie and you can be sure of a good deal at the perfect resort.

15 juin 2024
Avis spontané
Logo de Hays Travel - Julie Mattison

Réponse de Hays Travel - Julie Mattison

Thank you so much for your lovely review, Im so pleased I could help you find your perfect holiday. Don't forget I am here to help at any time.
Julie

Noté 5 sur 5 étoiles

Personal travel agent

Basically told Julie what I wanted and approximately how much I wanted to spend and left the rest to her. Came back with holiday at a price that I could not believe. I honesty did nothing and got more than I expected. Many thanks. Will never book through anyone else xxx

22 mai 2024
Logo de Hays Travel - Julie Mattison

Réponse de Hays Travel - Julie Mattison

Thank you for your review , happy to help book your future holidays
Regards
Julie

Noté 5 sur 5 étoiles

Great

The whole experience was easy and straight forward, have never used an independent before but would definitely do it again.

14 mai 2024
Logo de Hays Travel - Julie Mattison

Réponse de Hays Travel - Julie Mattison

Hi Sandra , It was a pleasure to help you book your holiday. As your Personal Travel consultant I will be there to assist you every step of the way until you return. I hope you have a wonderful holiday.
Regards
Julie at Hays Travel

Noté 5 sur 5 étoiles

Excellent service

Julie was fantastic when she organised our recent last-minute booking. Nothing was too much trouble for her, she quickly responded to our (many!) questions and found us a lovely holiday. She also booked the lounge for us and offered to sort out parking too. We will definitely book through Julie again.

18 février 2024
Logo de Hays Travel - Julie Mattison

Réponse de Hays Travel - Julie Mattison

Hi Val, Thank you so much for your review. I hope I can help you with your future bookings. Let me know if I can book those cruises for you too.
Regards
Julie at Hays Travel

Noté 5 sur 5 étoiles

Very helpful

Very helpful, excellent customer service

25 février 2024
Logo de Hays Travel - Julie Mattison

Réponse de Hays Travel - Julie Mattison

Thank you so much for your review
Regards
Julie

Noté 5 sur 5 étoiles

Absolute 5 star service

Absolute 5 star service! Couldn’t have asked for anyone better than Julie Mattison, helped me navigate round the brochure for our holiday, and even amended a few things to suit our needs! 11 out of 10!!

19 janvier 2024
Logo de Hays Travel - Julie Mattison

Réponse de Hays Travel - Julie Mattison

Hi Tony, Thank you so much for your lovely comments. I'm sure youre going to have an amazing time in California! Regards Julie at Hays Travel

Noté 5 sur 5 étoiles

Fabulous service

Fabulous service, booked at a time that was convenient for me.

Would definitely recommend

9 janvier 2024
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Réponse de Hays Travel - Julie Mattison

Thank you so much for your lovely review, it was a pleasure to help you book your Special Birthday holiday

Noté 5 sur 5 étoiles

8 Go to Turkey

I gave Julie the hotel I wanted and she came back with a price, just needed to choose flights etc.
I was unable to select seats so Julie did that for me as well. Julie did offer to put in the API details but I was able to do that myself.
As there are 8 of us travelling it needed to be right.
I had lots of questions and Julie was prompt in responding to them.
Great payment system, link sent by text, paperwork through very quickly.

22 août 2023
Logo de Hays Travel - Julie Mattison

Réponse de Hays Travel - Julie Mattison

Thank you so much for your lovely review, it was a pleasure to help you book your family holiday.
Regards
Julie

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