Jayne the manager at Keynsham is so helpful. I was waiting for my river cruise to be cancelled due to low water and Jayne let me know straight away when she had heard. I was then able to find another... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I won’t go anywhere else to book a holiday. The team are so welcoming and friendly. They sorted everything out for me when I booked my next holiday and talked me through everything. When I needed spec... Voir plus
L'entreprise a répondu
I entered the Keynsham Branch and was meant by a sea of friendly faces. Jessie was careful to listen to the requirements and went through several options and discussed the destinations, backed up... Voir plus
L'entreprise a répondu
Helen was extremely knowledgeable quickly giving us a range of options. Jessica was really efficient in helping us book.
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
52 High Street, BS31 1DX, Keynsham, Royaume-Uni
- 01174055609
4,9
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Hays Travel - Keynsham
Thank you for your kind review, I am so pleased we booked your fantastic trip! - Ellie :)
Réponse de Hays Travel - Keynsham
We're pleased to have secured your holiday and look forward to helping for any future holidays!
Thanks, Sev and Elle
Constructive and helpful information…
Constructive and helpful information provided for 1st time cruisers
19 août 2026
Réponse de Hays Travel - Keynsham
Andrew,
We are so pleased to hear that you found our information helpful for first-time cruisers! We always strive to provide valuable insights.
Look forward to booking you more,
Jessie
There's nothing you could do better
There's nothing you could do better, thanks to all the staff especially Hellen.
16 août 2026
Réponse de Hays Travel - Keynsham
Thank you for your lovely review. Regards, Helen
Everyone is so pleasant & helpful
Everyone is so pleasant & helpful. Jayne is excellent & advises, helps - has good customer service as do all the staff at Keynsham.
16 août 2026
Réponse de Hays Travel - Keynsham
Glad to have got your Scottish cruise booked and than you for your lovely review. Jayne
Réponse de Hays Travel - Keynsham
Thank you for your 5* Review on Jess. Jayne
Jess was very friendly and explained…
Jess was very friendly and explained everything to us clearly couldn’t have asked for anything more
15 août 2026
Réponse de Hays Travel - Keynsham
Thank you so much for your kind review. Best wishes Jessie
We went in to see about a cruise the…
We went in to see about a cruise the staff went through everything and sat with us for a hour making sure we were happy and went through good options. we booked. This was at Keynsham hays travel. Also asked about another holiday she got us all brochures and looked for us with out being pushy to book. I liked that no pressure and no problems going through stuff.
14 août 2026
Réponse de Hays Travel - Keynsham
Glad to hear you had great service from Elle, Thank you Jayne
Assistant was very helpful!
5 août 2026
Réponse de Hays Travel - Keynsham
Thank you for your kind review - Imogen
Réponse de Hays Travel - Keynsham
Thank you so much for your lovely review! I am so please you were happy with the service provided . Best Wishes Jayne
Réponse de Hays Travel - Keynsham
Thank you for your kind review. It was a pleasure booking your trip!
Thanks,
Elle
Réponse de Hays Travel - Keynsham
Thank you for your review!
Elle
Helpful friendly professional staff.
29 juillet 2026
Réponse de Hays Travel - Keynsham
Thank you for your lovely review, have a fantastic time in Majorca! - Jayne
Elle
Elle was very helpful and polite while booking our holiday. Explained everything we needed to know in every detail making us feel very relaxed and respected. Nothing was to much trouble. Will definitely return to book again.
10 juillet 2026
Réponse de Hays Travel - Keynsham
Lovely to hear you had great service from Elle
Understood and Delivered the ask
I entered the Keynsham Branch and was meant by a sea of friendly faces. Jessie was careful to listen to the requirements and went through several options and discussed the destinations, backed up with YouTube videos.
The holiday we had a Tui trip to Lindos Gardens, Lindos, Rhodes was amazing and exactly what I envisaged when entering the store.
Thank you so much
8 juillet 2026
Réponse de Hays Travel - Keynsham
Thank you so much for your kind review!
I'm glad you had a lovely holiday.
Thanks Jessie
Réponse de Hays Travel - Keynsham
Thank you for your lovely review Sev
Great service and communication…
Great service and communication received from Ellie today…the booking was smooth and no problems at all… a pleasure to deal with as always!
31 juillet 2026
Réponse de Hays Travel - Keynsham
Thank you for your lovely review! Have a fabulous time in Rhodes! - Ellie :)
Always helpful, staff are brilliant.
Just got too say my experience at hays travel in keynsham Bristol is always a pleasure, the girls are lovely they make you welcome when you walk in and throughout the time whilst looking for holiday, me and my husband always go there as we get a good deal and get a hotel of are liking.
31 juillet 2026
Réponse de Hays Travel - Keynsham
Thank you for your kind review!
Kind Rehards,
Jayne
super-service!
The flight tickets were organised easily and the kind agent who looked after me also spent time helping me to find the correct ferries to book by myself.
It would, of course, have been easier if I could have asked the agency to book my ferry tickets as well, but that is a matter of your policy, not something the agency people were able to change.
29 juillet 2026
Réponse de Hays Travel - Keynsham
Thank you for your kind review, enjoy your trip!
Thanks Sev
Very friendly & efficient service
28 juillet 2026
Réponse de Hays Travel - Keynsham
Thank you for your lovely review! It was a pleasure to book your cruise! Best Wishes Jessie
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.