Hays Travel - Killingworth Avis 

1 597
TrustScore 5 sur 5

4,9

Unit 8 The Killingworth Centre, NE12 6YT Killingworth, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

This is our local travel agent, excellent friendly staff, knowledgeable, and a desire to ensure that everything goes as smoothly as possible. NOTHING is any problem, and we highly recommend 👌

L'entreprise a répondu

Noté 5 sur 5 étoiles

We were greeted like old friends and given a cup of coffee. Lynsey was very helpful and found us seats with extra legroom on the plane. She also arranged for a taxi to take us from the plane to the ho... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Was seen to promptly. The young lady who booked my holiday was very polite. All the girls in the Killingworth branch are very welcoming and there's never any rush. Just an overall nice experience

L'entreprise a répondu

Noté 5 sur 5 étoiles

We received excellent service (as always!) at Hays Travel, Killingworth. Also we were pleased to be given some good advice about booking aeroplane seats which will probably result in us saving some mo... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Agence de voyages
  2. Agence de croisières
  3. Agence de voyages en bateaux de croisière
  4. Fournisseur d'excursions culturelles
  5. Bureau de change
  6. Agrégateur de voyages

Écrit par l'entreprise

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Coordonnées de contact

  • Unit 8 The Killingworth Centre, NE12 6YT, Killingworth, Royaume-Uni

  • 0191 5438419

4,9

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(1 597)

120 299 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

The lady who we saw was very pleasant…

The lady who we saw was very pleasant and knowledgeable. Everything was booked and paperwork sorted in no time at all. Doing a good job at Killingworth branch.

27 février 2026
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Réponse de Hays Travel - Killingworth

We appreciate you taking the time to share your experience. We're so glad the booking process was smooth and that you found our team member helpful and well-informed. Stephanie

Noté 5 sur 5 étoiles

Beth was really friendly and helpful …

Beth was really friendly and helpful checking other sites to make sure we got the best price for our holiday. We were very happy with the service.

25 février 2026
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Réponse de Hays Travel - Killingworth

Thanks so much for the lovely review, I hope you have a great time! Beth

Noté 5 sur 5 étoiles

Extremely friendly staff

Extremely friendly staff , Lyndsey was super helpful finding us the best holiday for our needs

17 février 2026
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Réponse de Hays Travel - Killingworth

I appreciate you taking the time to leave us this wonderful review. I'm so happy we could find you the best holiday to suit your needs.

Noté 5 sur 5 étoiles

City break

Ali was great and sorted out the city break that I wanted. Fantastic help and Ali was friendly and was very skilled in her ability to match the break to suit my budget and needs. Excellent service.

14 février 2026
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Réponse de Hays Travel - Killingworth

Thank you for leaving a lovely review, its always a pleasure booking your holidays. I hope you have a lovely time in Paris Ali :)

Noté 5 sur 5 étoiles

Staff very helpful

Staff very helpful

20 février 2026
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Réponse de Hays Travel - Killingworth

Thank you so much Deborah - Heather :)

Noté 5 sur 5 étoiles

Hays travel there when you need help

The staff are always helpful
. Our member of staff went out of her way to make sure we got the holiday to suit our needs as I have health problems she made sure that the hotel could
Accommodate my needs also the person travelling with me.

19 février 2026
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Réponse de Hays Travel - Killingworth

Thank you for taking the time to leave a lovely review, I hope you have a wonderful holiday! Lauren

Noté 5 sur 5 étoiles

Always book with hays excellent service…

Always book with hays excellent service very helpful and friendly first class 👍

18 février 2026
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Réponse de Hays Travel - Killingworth

Thank you so much for leaving this review - Hope you have an amazing holiday :) Tia

Noté 4 sur 5 étoiles

Great service shame about the price

We knew the holiday we wanted snd Heather was great at helping us book it and informing us of all the options this is second time we have booked through Hays Travel the only negative was price of the holiday was £100 pp more expensive than if we had booked online ourselves

6 février 2026
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Réponse de Hays Travel - Killingworth

Hi Sandra,

Thank you so much for your lovely 4-star review and for choosing to book with us again – it really means a lot to the team 😊

We’re so pleased to hear that Heather was able to help you find the perfect holiday and guide you through all the options. She’ll be delighted to know her support made the booking process a great experience for you.

We do understand your comments regarding the price difference. While we always aim to offer competitive pricing, booking through us also includes the added value of personalised service, expert advice, and ongoing support before, during and after your holiday – something we’re always here to provide.

Thank you again for your continued trust in Hays Travel Killingworth. We can’t wait to help you plan your next getaway! ✈️🌍

Noté 5 sur 5 étoiles

We booked with Lynsey

We booked with Lynsey. Went in for one holiday and booked three. She was an absolute pleasure. Time was no bother, and she helped us through the lot without pushing us.

8 février 2026
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Réponse de Hays Travel - Killingworth

Thank you so much for taking the time to leave your kind review, its very much appreciated. It was lovely to see you both again and a pleasure to spend the time getting everything right for you. See you soon. Lynsey

Noté 5 sur 5 étoiles

The Lady that arranged the holiday for…

The Lady that arranged the holiday for us was very professional and friendly.

13 février 2026
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Réponse de Hays Travel - Killingworth

We appreciate you taking the time to share your experience. We are so glad the arrangements met your expectations with professional and friendly service.

Julie

Noté 5 sur 5 étoiles

Easy peasy

Experience was effortless and very easy to book a holiday.

3 février 2026
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Réponse de Hays Travel - Killingworth

We appreciate you sharing your feedback. We are so glad booking your holiday was effortless and easy. Thank you! Stephanie

Hays Travel

Noté 5 sur 5 étoiles

Julie was very helpful and help us to…

Julie was very helpful and help us to get a great deal on our holiday

12 février 2026
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Réponse de Hays Travel - Killingworth

Thank you so much for the kind words it was a pleasure booking your holiday and hope you have a fantastic time Juie

Noté 5 sur 5 étoiles

Friendly staff

Friendly staff. Personal touch. Efficient.

3 février 2026
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Réponse de Hays Travel - Killingworth

We're glad you enjoyed your experience with our efficient and friendly team. Thank you for your kind words.

Noté 5 sur 5 étoiles

Staff very helpful checked various…

Staff very helpful checked various options achieved more than I could on line myself.

11 février 2026
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Réponse de Hays Travel - Killingworth

Susan,

We appreciate you taking the time to share your experience. We're so happy to hear that our staff was able to help you find what you needed!

Hays Travel

Noté 5 sur 5 étoiles

Very helpful and friendly staff

Very helpful and friendly staff

2 février 2026
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Réponse de Hays Travel - Killingworth

We appreciate you highlighting our team's friendly and helpful service; we are so glad that you had a positive experience.

Hays Travel

Noté 5 sur 5 étoiles

simply the best…

I have delt with haystravel 4a long long time and they have never failed what ever i need with my holidays

8 février 2026
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Réponse de Hays Travel - Killingworth

We appreciate your long-term custom and are so glad that we consistently meet your holiday needs. Thank you for your continued trust in us!
Stephanie

Noté 5 sur 5 étoiles

Lovely as always

Lovely as always. Great knowledge off staff members to give great advice

7 février 2026
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Réponse de Hays Travel - Killingworth

Thank you for taking your time to leave a lovely review, glad to provide you with excellent service :)

Noté 5 sur 5 étoiles

Welcomed as we walked in the door

Welcomed as we walked in the door. Lauren was extremely helpful and knowledgeable. She gave us plenty of choice and we were able to complete our arrangements all at the same time. A first class service. Thank you..

8 février 2026
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Réponse de Hays Travel - Killingworth

Thank you for your kind feedback :) Glad I could help you both book your trip - Lauren

Noté 5 sur 5 étoiles

Killingworth branch, you're great

We use the Killingworth branch, and they are all lovely people, welcoming and friendly, knowledgeable and interested in us. Lauren in particular always books for us, we have her email and keep in touch. She understands us and tailors our experience and is really efficient. You're the best Lauren. Thanks.

7 février 2026
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Réponse de Hays Travel - Killingworth

Thank you for your lovely feedback - always a pleasure booking for you both :) - Lauren

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