As always, Hays travel are the most friendly, helpful people. Always book with Hays, so much cheaper and easier than booking everything separately yourself.
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Girls are always glad to see you nothings ever to much trouble. The shop has a gorgeous atmosphere its like a little family. Genuinely wouldn't go anywhere else to book our holidays. Sam in the kirkby... Voir plus
L'entreprise a répondu
I was extremely happy with Charlotte at the kirkby shop. She was extremely helpful & professional. She spent time & patience getting me the right holiday .I would highly recommend her & this shop to... Voir plus
L'entreprise a répondu
Staff all very friendly and helpful everything was booked as we wanted will definitely be using hays travel again
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
19 St. Chad's Parade, L32 8RD, Kirkby, Royaume-Uni
- 01514386596
4,9
Excellent
962 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Customer service
We booked with hays last year and the customer service was fantastic, my hubby and me struggle with technology, but the girls in Kirkby branch were so helpful 👍👍
1 juillet 2026
Réponse de Hays Travel - Kirkby
Irene Clark,
We are so pleased to hear that our team was able to provide such helpful service, especially with technology. We always strive to make the booking process as easy and pleasant as possible for everyone.
Kind Regards
Hays Travel
Very good personal service
Very good personal service and good knowledge to get you a good deal
30 juin 2026
Réponse de Hays Travel - Kirkby
customer,
Thank you for your wonderful feedback! We are so pleased to hear that you received excellent personal service and found a great deal with our knowledgeable team.
Kind Regards
Hays Travel
Always looked after
Fran has always looked after us over the years, great service goes above and beyond 👏
23 juin 2026
Réponse de Hays Travel - Kirkby
customer,
Thank you for your wonderful feedback! We are so pleased to hear that our team consistently provides excellent service and goes above and beyond for you.
Kind Regards
Hays Travel
The young lady that seem to us today…
The young lady that seem to us today was excellence went above and beyond if I was 50 years younger, I’d marry her
30 juin 2026
Réponse de Hays Travel - Kirkby
Thanks for your review
First Cruise
Booking our first cruise with no clue what to do or where you start.
We were looked after by Lucy, who took us through the whole process and itinerary, from overnight hotel stay, parking, picking a cabin, food and drinks, payplan, currency rates etc. Well recommended. Great service
27 juin 2026
Réponse de Hays Travel - Kirkby
We are so pleased we could guide you through your first cruise booking! It's wonderful to know you received such great service. We hope you have a fantastic trip.
Thanks
Hays Travel Kirkby
Janine was pleasant friendly and…
Janine was pleasant friendly and helpful with our booking and gave us a great deal.Always a pleasure to book with her.
28 juin 2026
Réponse de Hays Travel - Kirkby
So glad you was able to have a pleasant experience with us while booking your holiday and you got what you was looking for your holiday, hope to see you in store again soon.
Thanks
Hays Travel Kirkby
Samantha your rep was very helpful and…
Samantha your rep was very helpful and knowledgeable at getting me through this process and for getting the holiday I needed
20 juin 2026
Réponse de Hays Travel - Kirkby
We are so pleased our representative was helpful and knowledgeable in finding your perfect holiday. Thank you for your kind words!
Kind Regards
Hays Travel
Perfect really easy for me but Sam done…
Perfect really easy for me but Sam done all the work thanks Sam.
20 juin 2026
Réponse de Hays Travel - Kirkby
We're so glad you had a great experience! We appreciate your kind words.
Thanks
Hays Travel Kirkby
Quick response ,excellent price ,good…
Quick response ,excellent price ,good communication
20 juin 2026
Réponse de Hays Travel - Kirkby
We are so pleased you had such a positive experience with us. Thank you for your kind feedback!
Thanks
Hays Travel Kirkby
Réponse de Hays Travel - Kirkby
We appreciate your kind words. We are so pleased to hear that our team provided such excellent service.
Thanks
Hays Travel Kirkby
Staff knowledge was unbelievable and…
Staff knowledge was unbelievable and they had lived experience so offered confidence in the endeavour especially dealing with an SEN child
12 juin 2026
Réponse de Hays Travel - Kirkby
We're so glad our team's knowledge and personal experience provided such confidence. Thank you for your kind words!
Thanks
Hays Travel Kirkby
Sam was very helpful and professional…
Sam was very helpful and professional and very helpful finding my holiday will definitely be using hayes travel again
18 juin 2026
Réponse de Hays Travel - Kirkby
We are so pleased to hear we could help you find your perfect holiday. We appreciate your kind words!
Thanks
Hays Travel Kirkby
Very helpful…
We didn’t really know where we wanted to go for our holiday we had a few ideas Nicola in the Kirkby shop went through them all and found us the best price one in a lovely hotel will be booking our next holiday with hays travel
14 juin 2026
Réponse de Hays Travel - Kirkby
We're so glad we could help you find a lovely hotel at a great price! We look forward to assisting you with your next holiday.
Thanks
Hays Travel Kirkby
Sam was very knowledgeable regarding…
Sam was very knowledgeable regarding our cruise, very good service. I must mention the other girls in the shop as they were polite & helpful too.
11 juin 2026
Réponse de Hays Travel - Kirkby
We are so pleased to hear our team provided excellent service and helped you. Thank you for your kind words.
Thanks
Hays Travel Kirkby
Always come back to hays
Always come back to hays , the girls there are amazing and go that extra mile all the time
6 juin 2026
Réponse de Hays Travel - Kirkby
We appreciate your kind words and are delighted to know our team goes above and beyond. We look forward to seeing you again.
Thanks
Hays Travel Kirkby
I say this every time I book with Hays…
I say this every time I book with Hays travel, your staff are a credit to your company. Sam served us this time and she was so helpful and sorted our holiday very quickly.
12 juin 2026
Réponse de Hays Travel - Kirkby
We are so pleased to hear our staff consistently provide excellent service. Thank you for your kind words!
Thanks
Hays Travel Kirkby
Nicki was very helpful and professional…
Nicki was very helpful and professional went through every detail with me
11 juin 2026
Réponse de Hays Travel - Kirkby
We appreciate you taking your time and leaving your review. always here to help.
Thanks
Hays Travel Kirkby
Friendly staff and very helpful easy to…
Friendly staff and very helpful easy to book holidays.
6 juin 2026
Réponse de Hays Travel - Kirkby
Kathy,
We're so happy you enjoyed your experience with us. Thank you for your kind words!
Kind Regards
Hays Travel
Réponse de Hays Travel - Kirkby
Mrs Julia Schofield,
We are so happy to hear that our team member provided great assistance. We appreciate your kind words.
Kind Regards
Hays Travel
Brilliant service found our holiday…
Brilliant service found our holiday with no problems 😊
31 mai 2026
Réponse de Hays Travel - Kirkby
Melanie Dunne,
We are delighted we could assist you.
Kind Regards
Hays Travel
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.