Hays Travel - Kirsty Massam Avis 

253
TrustScore 5 sur 5

4,9

Personal Travel Consultant Kirsty Massam, LN6 Lincoln, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

I wouldnt book my holidays with anyone else other than Kirsty Massam at Hays Travel . Kirsty always provides us with the best deal to suit our needs and budget. From booking to check in, Kirsty pro... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

First time of booking through Hays and wont be the last. Kirsty was really personable and helped with our choice of holiday. Very friendly lady who explained the process well and the next steps etc. E... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Kirsty Massam at Hays Travel was brilliant, she made everything easy and sent all the information over about the holiday we were interested in. She was efficient and fast when we decided to book and... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Enquired about a Norwegian Cruise with Kirsty. From start to finish she was fantastic. We changed boat & date to something that suited us better & was made to feel as if it wasn't a problem. There was... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Agence de voyages
  2. Agence de croisières
  3. Agence de voyages en bateaux de croisière
  4. Fournisseur d'excursions culturelles
  5. Bureau de change
  6. Agrégateur de voyages

Écrit par l'entreprise

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Coordonnées de contact

  • Personal Travel Consultant Kirsty Massam, LN6, Lincoln, Royaume-Uni

  • 01522 719551

4,9

Excellent

TrustScore 5 sur 5

253 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(253)

121 995 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Great service from Kirsty again

Great service from Kirsty again, booked our holidays for last few years with her. Always quick to respond with quotes, great service as always.

12 juillet 2025
Logo de Hays Travel - Kirsty Massam

Réponse de Hays Travel - Kirsty Massam

Thank you Angie and for booking with me again :- )xx

Noté 5 sur 5 étoiles

Kirsty was great

Kirsty was great, provide all the information and followed up with a call

29 juin 2025
Logo de Hays Travel - Kirsty Massam

Réponse de Hays Travel - Kirsty Massam

Thank you Debbie - you are going to have the best time - it will soon be here :-) xx

Noté 5 sur 5 étoiles

Another booking

Kirsty was great as always! Helpful, understanding, flexible and was able to beat the price. Thank you!

3 juillet 2025
Logo de Hays Travel - Kirsty Massam

Réponse de Hays Travel - Kirsty Massam

Thanks Danielle - I hope that you have an amazing time :-) xx

Noté 5 sur 5 étoiles

This is our second booking

This is our second time booking with Kirsty. Brilliant personalised service would definitely recommend.

29 juin 2025
Logo de Hays Travel - Kirsty Massam

Réponse de Hays Travel - Kirsty Massam

Thanks Charlie and for booking with me again :-) xx

Noté 5 sur 5 étoiles

My new favourite person 💕

Kirsty Massam at Hays was recommended to me and I can honestly not fault her. Kirsty immediately picked my request up, answered my questions and we had booked a cruise, within 24hrs of first chatting. Would not hesitate to recommend myself now and we cannot wait to go on our cruise in July. Thank you Kirsty, your a star 🌟

25 juin 2025
Logo de Hays Travel - Kirsty Massam

Réponse de Hays Travel - Kirsty Massam

Thank you so much Susannah- I hope that you have a fantastic cruise :-) xx

Noté 5 sur 5 étoiles

5 star experience …

Kirsty is so easy to deal with and follows through the whole process, have booked through Kirsty twice now and she has found some amazing deals.
She is professional, kind and goes beyond for everyone. Will be booking my next holiday with her again.

17 juin 2025
Logo de Hays Travel - Kirsty Massam

Réponse de Hays Travel - Kirsty Massam

Thank you Kerry and for booking with me again - you will have a fab time :-) xx

Noté 5 sur 5 étoiles

Brilliant customer service and very helpful.

We used Kirsty to book our last Holiday to Barbados and we happened to be flying the day after the Heathrow fire and Kirsty was fantastic. Provided updates even out of hours. We couldn’t have asked for any more. The booking process was easy and we’ve just rebooked with Kirsty for St Vincent. We just feel Kirsty goes that extra mile and nothing is too much trouble. We will definitely be back in touch to book our trip for later in the year :)

4 juin 2025
Logo de Hays Travel - Kirsty Massam

Réponse de Hays Travel - Kirsty Massam

Thank you Amy :-) and for booking with me again. You are going to LOVE St Vincent!!xxx

Noté 5 sur 5 étoiles

Kirsty is always so helpful and honest

Kirsty is always so helpful and honest. She goes above and beyond to give a very personal service.

15 avril 2025
Logo de Hays Travel - Kirsty Massam

Réponse de Hays Travel - Kirsty Massam

Thank you Suzanne and for booking with me :-) you are going to have a fab birthday/ anniversary trip xx

Noté 5 sur 5 étoiles

Kirsty was very helpful

Kirsty was very helpful. She made my booking very easy for me , she got me lots of different quotes , once I had chosen it was booked within minutes.

14 avril 2025
Logo de Hays Travel - Kirsty Massam

Réponse de Hays Travel - Kirsty Massam

Thanks Clare - I hope that you have a fantastic Birthday trip :-) xx

Noté 5 sur 5 étoiles

Booking was so quick and easy thanks to…

Booking was so quick and easy thanks to Kirsty Massan that is why we are returning customers.

7 avril 2025
Logo de Hays Travel - Kirsty Massam

Réponse de Hays Travel - Kirsty Massam

Thank you Keven and for booking with me again :-) Hope you have an amazing time xx

Noté 5 sur 5 étoiles

Great personal service

Great personal service. Quick responses and sound advice.

28 mars 2025
Logo de Hays Travel - Kirsty Massam

Réponse de Hays Travel - Kirsty Massam

Thank you Ira- you are going to have such an amazing trip :-) xx

Noté 5 sur 5 étoiles

A+ as always for Kirsty

A+ as always for Kirsty. Thanks Mrs Massam x

4 avril 2025
Logo de Hays Travel - Kirsty Massam

Réponse de Hays Travel - Kirsty Massam

Thank you and for always booking with me :-) xx

Noté 5 sur 5 étoiles

Holiday Cruise Search Achieved…

Hi we were very impressed with the service provided it was both efficient and incredibly helpful Kirsty managed to provide a holiday that suited our needs we would have no hesitation in using this service again

12 mars 2025
Logo de Hays Travel - Kirsty Massam

Réponse de Hays Travel - Kirsty Massam

Thank you Michael and Ellen - you are going to have such a great time :-) xx

Noté 5 sur 5 étoiles

Kirsty is great!

I use Kirsty often to book our holidays, always tailors things to our needs, quick responses and often manages to get the holiday at a discounted rate than what I have seen elsewhere. We are planning a longhair trip for 6 weeks and Kirsty has arranged this for us. Could not be happier!

25 février 2025
Logo de Hays Travel - Kirsty Massam

Réponse de Hays Travel - Kirsty Massam

Thank you Ainsley and for always booking with - this is definitely going to be a special trip for your birthday :-) xx

Noté 5 sur 5 étoiles

excellent service

Kirsty went out of her way to find us the best deal. we are due to go on holiday later in the year, but the booking process so far has been really clear and speedy

2 février 2025
Logo de Hays Travel - Kirsty Massam

Réponse de Hays Travel - Kirsty Massam

Thank you Louise - I hope that you have a great time :-) xx

Noté 5 sur 5 étoiles

Very helpful

Kirsty has been fab. Extremely quick in repsonse to questions and booking. Very helpful. Cannot fault her at all.

5 février 2025
Logo de Hays Travel - Kirsty Massam

Réponse de Hays Travel - Kirsty Massam

Thank you Amanda you are going to have the best time :-)xx

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