Our booking was done and dusted in about five minutes! Very efficient service as usual from Lynn and also she emailed the hotel with a special request without us even needing to remind her. Incredibly... Voir plus
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Lisez les avis des autres
The lady who helped us was full of helpful advice, and she was endlessly patient until we’d finally made up our minds. We couldn’t have wished for friendlier or more efficient service. We’re now looki... Voir plus
L'entreprise a répondu
I received prompt, efficient and excellent service from Ellie. I told Ellie my requirements and Ellie found me a suitable hotel and resort in a timely and helpful way. I have always found all the sta... Voir plus
L'entreprise a répondu
Hays is my travel agent now. Rebecca is the woman I always book with. Hays are fast, staff are polite and friendly, professional, find the best flights, don't make mistakes, are helpful and overall af... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
Briggate 72, LS1 6LH, Leeds, England, Royaume-Uni
- 0113827573
4,9
Excellent
420 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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friendly atmosphere and was very helpful as we…
There was a friendly atmosphere as we walked into the travel agent. We explained what we wanted and the agent was able to search for what we wanted. This is our second time using this travel agent. We feel confident to know that every thing we asked for was implemented. Our travel experience will go well due to everything being put in place
13 février 2026
Réponse de Hays Travel - Leeds Briggate
Thank you for you kind review.
Best wishes
Sally
This is a friendly reliablevand…
This is a friendly reliablevand efficient company. I have used them many times and they have never let me down
19 février 2026
Réponse de Hays Travel - Leeds Briggate
Good Morning,
Thank you so much for your kind review.
See you soon!
Best wishes
Sally
excellent
excellent. went all out to get combination I wanted of airport, airline and cost.
19 février 2026
Réponse de Hays Travel - Leeds Briggate
Hello, Thank you so much for your kind review I appreciate it.
See you soon
Best wishes
Sally
Stress free holiday booking
Just called in yesterday to Hays after having difficulty finding river cruise go suit our needs. Lynn(leeds) guided through all options and found us what we needed to suit our purposes. She was helpful, efficient and very approachable. Hope our holiday is as stress free.
17 février 2026
Réponse de Hays Travel - Leeds Briggate
Thank you so much for your kind review I will pass this on to lynn for you.
Best wishes
Sally
Réponse de Hays Travel - Leeds Briggate
Thank you fr your kind feedback
Best wishes
Sally
Quick fast and great experience
Quick fast and great experience, would recommend and definitely use again
10 février 2026
Réponse de Hays Travel - Leeds Briggate
Thank you so much for your kind review
Best wishes
Sally
Réponse de Hays Travel - Leeds Briggate
Good Afternoon,
Thank you for your kind review
Best wishes
Sally
The kindeness and politeness of the…
The kindeness and politeness of the operator.
The work
8 février 2026
Réponse de Hays Travel - Leeds Briggate
Thank you for your kind feedback I will pass this onto Lynn
Best wishes
Sally
Helpful staff
9 février 2026
Réponse de Hays Travel - Leeds Briggate
Thank you so much for your kind feedback.
Best wishes
Sally
Rebecca was so helpful and gave us good advice
Rebecca was so helpful ,great knowledge and very supportive.
13 février 2026
Réponse de Hays Travel - Leeds Briggate
Thank you so much for your kind feedback I will pass this onto Rebecca for you.
Best wishes
Sally
Visit Leeds City branch 9th…
I went nto the Leeds City branch 9th Feb 2026
I requested a costing for a holiday,
Rebecca the custome consultant went above and beyond to get the best deal for me and my husband.
I booked the holiday there and then
The branch was warm and very welcoming and happy staff
A BIG thank to Rebecca
10 février 2026
Réponse de Hays Travel - Leeds Briggate
Thank you so much for your lovely review I will pass this onto Rebecca.
We look forward to seeing you again
Best wishes
Sally
Sally, goes above and beyond
I spoke to Sally after a recommendation and she worked so hard to try and get us a special get away for a special occasion. She when above and beyond and she has already done so for my family. I would definately go to her again. Thank you.
8 février 2026
Réponse de Hays Travel - Leeds Briggate
Good morning Katie,
Thank you for your lovely review.
Best wishes to you and your family :)
Sally
Amazing service
Sally is always so happy to help with any queries I had , very professional and friendly , this is the reason I book with Hays plus efficient .
7 février 2026
Réponse de Hays Travel - Leeds Briggate
Ahhh Hello and Good morning to you !
Thank you so much for your kind review always a pleasure and I'm so pleased to have booked your holiday.
Have a great day
Best wishes
Sally
Very helpful staff.
6 février 2026
Réponse de Hays Travel - Leeds Briggate
Good morning,
Thank you so much for your feedback
Best wishes
Sally
Great experience from Ellie at Leeds city centre Hays travel.
Ellie at Leeds city centre Hays travel.
Made booking the family holiday very easy process. Even with me asking lots of questions regarding having to travel with medication and other bits she got back to me straight away. I got a fantastic deal to Croatia for 7days. Takes the stress of doing it all your self.
7 février 2026
Réponse de Hays Travel - Leeds Briggate
Good morning,
Thank you for taking the time to leave a review I will pass this onto Ellie our apprentice :)
Best wishes
Sally
The gentleman who dealt with our…
The gentleman who dealt with our holiday Ibrahim went above and beyond he went thtough every detail was very friendly it was nice to speak to a person not a recording the other staff were very friendly the whole experience from start to finish was lovely you have got an amazing team at your branch we will certainly be booking future holidays with you and will tell other people thank you again
3 février 2026
Réponse de Hays Travel - Leeds Briggate
Ahhh This is so lovely to read Thank you!
I will certainly feed this back to Ebrahim :)
Best wishes
Sally
Rebecca at the Leeds Briggate branch…
Rebecca at the Leeds Briggate branch helped us to book a holiday in Kerala for November. She has been very patient as we had limited knowledge about Kerala. Rebecca made several enquiries for us despite us changing our minds about our initial preference to go to Varkala. We really appreciate all her efforts and highly recommend her and this branch. Thank you!!
31 janvier 2026
Réponse de Hays Travel - Leeds Briggate
Good morning,
Thank you for your kind review I will feedback to Rebecca.
Best wishes to you both!
Sally
Just been in today asking for advice…
Just been in today asking for advice and dealt with Sally , we bought our currency from her too ..She was brilliant, gave us everything we needed for our short break …She’s a credit to Hays A+++
1 février 2026
Avis spontané
Réponse de Hays Travel - Leeds Briggate
Ahhh Thank you so much for your kind review I'm so pleased you are happy with the service you received,.
Please don't hesitate to reach out should you require any further advise or assistance.
Hope to see you again soon !
Best wishes
Sally
We walked in with a rough idea what we…
We walked in with a rough idea what we wanted but with guidance we feel got a better holiday
Thank you Rebecca
1 février 2026
Réponse de Hays Travel - Leeds Briggate
Good morning,
Thank you for your kind review I will pass this onto Rebecca.
Best wishes
Sally
Holiday for 6 people
Served by Rebecca Leeds Briggate.
Very helpful, booking for holiday for 6 people. Very straightforward when taking details. Good communication verbal and electronic.
22 janvier 2026
Réponse de Hays Travel - Leeds Briggate
Thank you for your kind review i have passed on your message to rebecca.
Best wishes
Sally
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