Absolutely fantastic from start to finish! So helpful, friendly and knowledgeable! A perfect start to a holiday!!! Wouldn’t use anywhere else! The store is fantastic! As are all the staff!
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Whist having a "falsstart", a lady called Olivia, from the Leyland branch, stepped in and within 24hrs had fully grasped my personal needs, for sailing to America and then by rail to Chicago. She cer... Voir plus
L'entreprise a répondu
This was not the first travel agent I visited but they certainly stood out , hence us choosing them for our booking. Nicole was very attentive and informative. I did speak to two other ladies and t... Voir plus
L'entreprise a répondu
The knowledge of Gemma at the leyland store was fantastic. We didn’t know where we wanted to go but she noted down all our likes/dislikes to provide a good selection of suitable places and hotels. Ver... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
65 Hough Lane, PR25 2SA, Leyland, Royaume-Uni
- 01772970563
4,9
Excellent
641 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Hays worked strategically with partners…
Hays worked strategically with partners in the country to flesh out a 5 week adventure. There was a lot of detail to tease out and make sure all the dots matched up. We could trust these will all come together when we go (7 months)!
Just waiting on full documentation now...
9 juillet 2026
Réponse de Hays Travel - Leyland
Thank you so much Chris for taking the time to leave a review of your time with us, we really do love to hear our customers views.
We love a challenge here at Hays and are so pleased to have found you your perfect adventure and we will let you know when those all important documents are ready for you to collect.
Have an amazing time.
Kind regards
The Leyland Team.
Excellent customer as always from…
Excellent customer as always from Laura. I just give her what I'm looking for and she finds me exactly what I want. I can not fault her one bit.
15 juillet 2026
Réponse de Hays Travel - Leyland
Thank you so much Sarah for your latest review and of course booking, Laura was so pleased to hear them.
It was a pleasure to see you back in store once again and we thank you for your continued support of our little branch.
We hope you have an amazing time and hope to see you back gain very soon.
Kind regards
The Leyland Girls.
Poppy at the leyland branch cold not…
Poppy at the leyland branch cold not have been more helpful, answered all our questions and the whole process was quick and easy.
we were seen straight away and remembered us phoning the night before. Very professional
15 juillet 2026
Réponse de Hays Travel - Leyland
Thank you so much Linda for your lovely review of your time spent with Poppy, she was so pleased to hear your kind words.
We remain at your disposal should you require any further assistance on the run up to your holiday and we hope you have a fantastic time away.
Happy holidays from
The Leyland Team.
Great member of staff very helpful
5 juillet 2026
Réponse de Hays Travel - Leyland
Thank you so much Andrew for taking the time to leave a review of your visit with us, we all really do appreciate it.
Thank you also for your booking, if we can help further in any way then please don't hesitate to get back in touch.
Have an amazing time.
Kind regards from
The Leyland Team.
Réponse de Hays Travel - Leyland
Thank you so much Aileen for taking the time to leave us an amazing 5 star review, all the girls were thrilled to hear you found them helpful and friendly.
We continue to be at your disposal should you have any further questions or can be of further assistance.
We hope you have a fantastic holiday.
Kind regards from
The Leyland Team.
We always book our holiday with Hays…
We always book our holiday with Hays Travel we find the staff incredibly helpful and always look for the best holidays and price to suit our group, the staff are very friendly and knowledgeable about the area we look at, always a happy atmosphere in the Leyland Branch.
12 juillet 2026
Réponse de Hays Travel - Leyland
Thank you so much Jacqueline for your latest review and booking, it was a pleasure to see you back in branch once again.
We all think your very kind words sum us up perfectly and we hope your latest getaway is as amazing as all the rest.
Have a fantastic time.
The Leyland Team.
Réponse de Hays Travel - Leyland
Thank you so much Shaun for taking the time to leave a review of your time spent with us, we really do appreciate it.
Thank you also once again for your booking and if we can help further in any way then please don't hesitate to get back in touch.
Have an amazing holiday.
Kind regards from
The Leyland Team.
First but not our booking with Hays Travel.
This was our first booking with Hays Travel but it will not be the last. Our booking was completed by Olivia who explained all our options that were available. Oʻ
2 juillet 2026
Réponse de Hays Travel - Leyland
Thank you so much David for your lovely review of your time spent with us, in particular Olivia who was thrilled with your very kind words and the fact that you would happily return to our little branch.
You are welcome back anytime and we hope to see you back in store for your next getaway very soon.
Kind regards from
The Leyland Girls
Staff went above and beyond looking for…
Staff went above and beyond looking for the right cruise at the right price and value for money. They also kept us upto date and kept us in the loop via phone calls or e mails. Couldn't fault the professional service that we received. A credit to your company.
7 juillet 2026
Réponse de Hays Travel - Leyland
Thank you so much Martin for taking the time to leave us a review of your visit with us. We was all thrilled to read your very kind words.
We hope you have an amazing cruise and are here if you need any further advise or assistance, thank you once again for your booking.
Kind regards
The Leyland team.
First Visit to Hays Travel in Leyland
First Visit to Hays Travel in Leyland. Great service as well with Gemma. Nothing was to much trouble. Gave Gemma my requirements and Budget. The Holiday was sorted and chosen in no time. Great customer service. Highly recommended and I will be using Hays Travel again.
29 juin 2026
Réponse de Hays Travel - Leyland
Thank you so much Scott for taking the time to leave a review of your time spent with us and welcome to the Hays family. We are so pleased you chose to entrust us with your all important holiday and even more so to hear that you will be using our little branch for future holidays, we can't wait to welcome you back in store very soon.
Have an amazing holiday.
Kind regards
The Leyland team.
Réponse de Hays Travel - Leyland
Thank you so much Paul for taking the time to leave a review of your time spent with us. We really do appreciate it.
Thank you once again for your booking and we hope you have an amazing time.
If we can help further in any way then please don't hesitate to get back in touch.
Happy holidays from
The Leyland team.
All the team were very helpful and…
All the team were very helpful and informative and helped to find are holiday.
17 juin 2026
Réponse de Hays Travel - Leyland
Thank you so much Peter for your very kind review of your time with us, we are so pleased we managed to find your your perfect holiday and we hope you have an amazing time.
Happy holidays from,
The Leyland girls.
Excellent service
Gemma was very knowledgeable and extremely helpful when booking our trip to Orlando. She put us at ease and reassured us that Hays would sort out all the details for park tickets and extras, and we got a great deal too with discounts and meal plan. She was so personable and friendly and genuinely made us feel so excited for our holiday and relaxed that we are in safe hands, thank you Gemma ☺️
14 juin 2026
Réponse de Hays Travel - Leyland
Thank you so much for your very kind words Michelle, we really do love to hear our customers views on their time spent with us and we agree with every one of yours.
Gemma really does put you at ease and builds the excitement leaving you nothing to do but pack and you couldn't be in safer hands.
We hope you have a fantastic time in Orlando.
Kind regards
The Leyland team.
Staff extremely helpful…
Staff extremely helpful took time to listen to what we wanted from our holiday. Wasnt pushy to get us to book we came home to have another look decided it was what we wanted so went back the next day and hooked our holiday. Chatted to us about holidays we may like in the future and gave us the information we asked for. Great service
11 juin 2026
Réponse de Hays Travel - Leyland
Thank you so much for your amazing 5 star review, we really do appreciate hearing your thoughts of your time spent with us.
It is never our intention here at Hays travel to rush you in to your all important holiday decision but instead advise you and give you all the time you need to make the right one.
Thank you once again for your booking and we all hope you have a fantastic holiday.
Kind regards
The Leyland team.
Easy to book
Easy to book. Great staff, very pleasant and extremely helpful and knowledgeable.
16 juin 2026
Réponse de Hays Travel - Leyland
Thank you so much for your lovely comments and 5 star review, we really do appreciate it.
We are always here to help with your booking at any stage so if we can help further in any way then please don't hesitate to get back in touch.
We hope you have an amazing time.
Happy holidays from
The Leyland branch.
Always a great service from hays in…
Always a great service from hays in Leyland. Relaxed and friendly service with a smile…thank you x
12 juin 2026
Réponse de Hays Travel - Leyland
Thank you so much for taking the time to leave us a review of your time spent with us, we really do appreciate it.
It was a pleasure to see you back booking your next adventure, thank you for your continued support of our little branch and we hope you have an amazing holiday.
Kind regards
The Leyland team.
That girl was very patient and kind.i…
That girl was very patient and kind.i will give her 5 stars.thanks
13 juin 2026
Réponse de Hays Travel - Leyland
Thank you so much for taking the time to leave us a review of your time with us, we really do appreciate your 5 star review.
If we can help further in any way then please don't hesitate to get in touch.
We hope you have an amazing holiday.
Kind regards from
The Leyland team.
All arranged by Laura (I think it was…
All arranged by Laura (I think it was her name )she found us a good deal and kept us well informed throughout. Very polite and pleasant and helpful. Will come again.
5 juin 2026
Réponse de Hays Travel - Leyland
Thank you so much for taking the time to leave us an amazing 5 star review, it was indeed Laura who booked you and we have passed on your kind words to her, who was so pleased to hear them.
We hope you have a fantastic holiday and if we can help further in any way then please don't hesitate to get back in touch.
Kind regards from
The Leyland team.
The whole process was carried out in a…
The whole process was carried out in a relaxed and professional manner from start to finish. Each stage of the process was explained in a clear manner.
7 juin 2026
Réponse de Hays Travel - Leyland
Thank you so much George for taking the time to leave us a review of your time with us, we love to hear our customers views of how your visit went and it sums up perfectly why we are here to take the stress of booking a holiday away from you and leave you nothing to do but pack.
We hope you have an amazing holiday and hope to see you back in store very soon to book your next adventure.
Kind regards from
The Leyland team.
As always Gemma has sorted our holiday…
As always Gemma has sorted our holiday once again. She needs a pay rise as do her team 🥰🤞
10 juin 2026
Réponse de Hays Travel - Leyland
Thank you so much Mike for your latest review of your visit with us, it was a pleasure to see you in branch again.
Thank you for your continued support of our little branch and we all hope your very kind words hit our pay rise team, joking aside it's comments like this that make us all love what we do and customers like yourselves keep on returning ,which are far more important to us.
We hope you have another amazing holiday and we hope to see you back in store for your next adventure very soon.
Happy holidays from
The Leyland girls.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.