Hays Travel - Lisa Matthews Avis 

26
TrustScore 4.5 sur 5

4,6

Personal Travel Consultant Lisa Matthews, gu113sr Aldershot, South East (England), GB


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Noté 5 sur 5 étoiles

I was getting so stressed looking constantly for holidays then I found Lisa Matthew’s who was absolutely amazing, dealt with numerous indecisive questions from me but made me feel heard with what I wa... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Lisa was absolutely amazing. I gave her an exact brief of what I was looking for and she hit the nail on the head. She is through, approachable and super knowledgeable. She also helped me during the... Voir plus

Noté 5 sur 5 étoiles

All Sorted. Having a personal travel consultant (Lisa) is a excellent way of sorting things out when finding all the ins and outs of where you want to go and what you can do when there. Then puttin... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

LONG OVERDUE. So we have not booked a holiday abroad for 11 years and we were very nervous but we contacted Lisa Matthews explaining roughly what we were looking for including our dates and with in... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Agence de voyages
  2. Agence de croisières
  3. Agence de voyages en bateaux de croisière
  4. Fournisseur d'excursions culturelles
  5. Bureau de change
  6. Agrégateur de voyages

Écrit par l'entreprise

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Coordonnées de contact

  • Personal Travel Consultant Lisa Matthews, gu113sr, Aldershot, South East (England), Royaume-Uni

  • 01252299156

4,6

Excellent

TrustScore 4.5 sur 5

26 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,6

Tous les avis

(26)

123 271 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Lisa was absolutely amazing

Lisa was absolutely amazing. I gave her an exact brief of what I was looking for and she hit the nail on the head. She is through, approachable and super knowledgeable.
She also helped me during the weekend and evenings, which was really appreciated. I wouldn't hesistate to recommend her.

30 juillet 2025
Noté 5 sur 5 étoiles

I was getting so stressed looking…

I was getting so stressed looking constantly for holidays then I found Lisa Matthew’s who was absolutely amazing, dealt with numerous indecisive questions from me but made me feel heard with what I was looking for. I won’t ever book another holiday without Lisa. So thank you 🤩

6 juin 2025
Logo de Hays Travel - Lisa Matthews

Réponse de Hays Travel - Lisa Matthews

Thank you so much Jo, you are going to have a fantastic holiday and always here to help you

Noté 5 sur 5 étoiles

LONG OVERDUE.

LONG OVERDUE.

So we have not booked a holiday abroad for 11 years and we were very nervous but we contacted Lisa Matthews explaining roughly what we were looking for including our dates and with in no time at all Lisa found us what looks an amazing place(we will confirm once we have had our holiday) fitting in with our required dates Lisa then proceeded to make all the arrangements then all we had to do was pay what we thought was a very good price. We will be recommending Lisa to all our family and friends!!

27 mai 2025
Logo de Hays Travel - Lisa Matthews

Réponse de Hays Travel - Lisa Matthews

Thank you so much William it's been a pleasure helping you and will continue to do so

Noté 5 sur 5 étoiles

Nothing was to much trouble when I had…

Nothing was to much trouble when I had a question for Lisa as I was very anxious flying for the first time with my additional need grandson but it was all in place and straight forward

10 mai 2025
Logo de Hays Travel - Lisa Matthews

Réponse de Hays Travel - Lisa Matthews

Thank you Nikki always here to help 😊

Noté 5 sur 5 étoiles

Overall a great experience

Lisa was very knowledgeable and helpful and the process was quick and easy 😀

28 mars 2025
Logo de Hays Travel - Lisa Matthews

Réponse de Hays Travel - Lisa Matthews

Thank you Estelle 😊

Noté 5 sur 5 étoiles

Lisa was amazing through the whole…

Lisa was amazing through the whole experience. Gave her the smallest of briefs and we've ended up with an amazing perfect holiday for a great price. We couldn't be happier

10 janvier 2025
Logo de Hays Travel - Lisa Matthews

Réponse de Hays Travel - Lisa Matthews

Thank you so much and I hope you have the best holiday

Noté 5 sur 5 étoiles

Golf Trips

Hi - Lisa has been amazing. It is not easy to organise a golf trip for 36 ladies and she has been very patient.

13 novembre 2024
Logo de Hays Travel - Lisa Matthews

Réponse de Hays Travel - Lisa Matthews

Thank you Robyn it has been my pleasure

Noté 5 sur 5 étoiles

Great experience

Lisa has made booking our holiday to mexico go smoothly i tryed to book without lisas help and was getting so stresses that i contacted lisa for help, she gave me lots of information and payment options that helped me stay in my monthly budget for the holiday also saved £££ booking with lisa than the holiday providers direct

5 novembre 2024
Logo de Hays Travel - Lisa Matthews

Réponse de Hays Travel - Lisa Matthews

Thank you, I am sure you will have the best time

Noté 5 sur 5 étoiles

From the first contact

From the first contact, I was treated with total professionalism communication was fast clear and I had no problems whatsoever would recommend to anybody

11 octobre 2024
Logo de Hays Travel - Lisa Matthews

Réponse de Hays Travel - Lisa Matthews

Thank you Sheena for your comments it's really appreciated and I am more than happy to help from start to when you return. Lisa

Noté 5 sur 5 étoiles

Lisa booked a trip for my son’s 21st…

Lisa booked a trip for my son’s 21st bday. Beat my price I found and was booked with ease for me. Will def be using Lisa again for my holidays

27 septembre 2024
Logo de Hays Travel - Lisa Matthews

Réponse de Hays Travel - Lisa Matthews

Thank you Melanie I hope he has the best time

Noté 5 sur 5 étoiles

Exceptional service - Lisa Matthews

Exceptional one to one service provided by Lisa Matthews. Nothing was too much trouble. Lisa was available at any thine of the day. Very very helpful

16 septembre 2024
Logo de Hays Travel - Lisa Matthews

Réponse de Hays Travel - Lisa Matthews

Thank you bharti I look forward to helping you with your future holidays

Noté 5 sur 5 étoiles

Lisa

Lisa made booking a little weekend away so easy. She listened to exactly what i wanted and found something perfect she was so patient with me and understood everything i asked for.

4 septembre 2024
Logo de Hays Travel - Lisa Matthews

Réponse de Hays Travel - Lisa Matthews

Thank you Sophie glad you had an amazing time

Noté 5 sur 5 étoiles

All Sorted.

All Sorted.
Having a personal travel consultant (Lisa) is a excellent way of sorting things out when finding all the ins and outs of where you want to go and what you can do when there.
Then putting a costed package together , we changed things about three or four times and each time there was new costed itinerary sorted within a few hours. Nothing a problem and things where delt with promptly with on fuss. A very professional and good service. Thank you Lisa. And Hays Travel.

30 août 2024
Logo de Hays Travel - Lisa Matthews

Réponse de Hays Travel - Lisa Matthews

Thank you for your comments, it was a pleasure helping you get the perfect package for your trip to Canada. I look forward to assisting you with the next one.

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