Suzanne at Hays Travel Locks Heath was so helpful. As we were not completely decided on which of two destinations we wanted, she sorted the prices of both of them for us and the cost of the different... Voir plus
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Chelsey in the Southampton Locks Heath store was brilliant - she really listened to what we wanted and came up with 3 fabulous options for us. We then had a delay in booking for some personal re... Voir plus
L'entreprise a répondu
I'd been on earlier on that week enquiring about a cruise for 2028, We came back a few days later to book, Sue was very friendly & polite & had remembered what cruise I had enquired about, so booking... Voir plus
L'entreprise a répondu
As always the standard of customer service is superb. The staff in the Locks Heath branch are so helpful and friendly. We could easily book our holidays online but to us popping into Hays to book, and... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
9 Locks Heath Centre, SO31 6DX, Locks Heath, Royaume-Uni
- 01489858637
4,9
Excellent
687 avis
Demande des avis aux clients
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Suzanne at Hays Travel Locks Heath
Suzanne at Hays Travel Locks Heath was so helpful. As we were not completely decided on which of two destinations we wanted, she sorted the prices of both of them for us and the cost of the different flight levels. Suzanne took a lot of time sorting our holiday for us and even found some discounts which are always acceptable. We have never been disappointed with the standard of service provided and will continue using Hays Travel at Locks Heath.
18 juillet 2026
Katie was very helpful and responsive…
Katie was very helpful and responsive to my enquiry and her prompt response led me to booking another holiday through Hays at Locksheath.
18 juillet 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Fabulous service
Chelsey in the Southampton Locks Heath store was brilliant - she really listened to what we wanted and came up with 3 fabulous options for us.
We then had a delay in booking for some personal reasons, but as soon as I got back in touch she was super attentive and got our trip booked really promptly.
Brilliant service
11 juillet 2026
Réponse de Hays Travel - Locks Heath
Thank you for your wonderful feedback! We are so pleased to hear that our colleague was brilliant and attentive, ensuring you had a smooth booking experience. We appreciate you choosing us for your trip!
Amazing service
Elizabeth was amazing.
Thank you for your help.
kind regards Stephen Tomlin telephone number 01489480663
15 juillet 2026
Réponse de Hays Travel - Locks Heath
Thank you for your wonderful feedback!
Réponse de Hays Travel - Locks Heath
Thank you for booking with us!
They were so friendly and helpful
They were so friendly and helpful. Didn’t feel rushed took the time to go through Every thing with us so we knew exactly what we wanted. Absolutely fantastic service.
7 juillet 2026
Réponse de Hays Travel - Locks Heath
Thank you for your feedback. We are so pleased to hear that you felt well-informed and that our team provided such fantastic service.
Réponse de Hays Travel - Locks Heath
Thank you so much for your wonderful review! We are delighted to hear that you consistently have a great experience with us. We truly appreciate your kind words.
Chelsey’s knowledge of travel is…
Chelsey’s knowledge of travel is excellent, she will always go above and beyond to make sure your holiday is exactly what you want
10 juillet 2026
Réponse de Hays Travel - Locks Heath
Thank you for your wonderful feedback! We are so pleased to hear that your holiday experience was exactly what you wanted. We truly appreciate your kind words.
Réponse de Hays Travel - Locks Heath
Thank you for your wonderful feedback! We are so pleased to hear that you consistently have a positive experience with our local branch. We truly appreciate your continued loyalty and look forward to assisting you with your future travel plans.
Always a pleasure at Hays Locksheath
Always a pleasure at Hays Locksheath! They go above and beyond to accommodate all my needs, wouldn't go anywhere else!
7 juillet 2026
Réponse de Hays Travel - Locks Heath
Thank you for your feedback and thank you for coming back to us every time for your cruises. This one was a bit complicated but we got there in the end!!
Réponse de Hays Travel - Locks Heath
Thank you for your review. I am so glad we could get this booked for you and so much cheaper than expected. Happy days
Réponse de Hays Travel - Locks Heath
Thank you for your feedback! We're delighted to hear you found the process very quick and easy. We appreciate your support and look forward to helping you again in the future.
All the staff are brilliant,so helpful…
All the staff are brilliant,so helpful and friendly.
2 juillet 2026
Réponse de Hays Travel - Locks Heath
Thank you so much for your lovely review!
Always prompt
Always prompt, reliable, professional and helpful, they get you exactly what you want, without the stress, which is why we’ve been using their service for many years, and will continue to do so.
2 juillet 2026
Réponse de Hays Travel - Locks Heath
Thank you for your wonderful feedback! We are so pleased to hear. We truly appreciate your continued loyalty and look forward to assisting you for many more years!
Made some great holiday suggestions
Made some great holiday suggestions, answered questions and we are now booked!
2 juillet 2026
Réponse de Hays Travel - Locks Heath
We're so pleased Chelsey could help with your holiday plans and answer all your questions. We hope you have a wonderful trip!
Very helpful travel adviser
Very helpful travel adviser. Follow up phone call much appreciated.
23 juin 2026
Réponse de Hays Travel - Locks Heath
Thank you for your wonderful feedback! We are so pleased to hear that our travel adviser was helpful and that you appreciated the follow-up call.
Excellent service
Suzanne was very thorough and gave us lots of price options for our chosen hotel / Flight. She always delivers an excellent service
26 juin 2026
Réponse de Hays Travel - Locks Heath
We're so pleased to hear our team provided such thorough service and excellent options. Thank you for your kind words!
I'd been on earlier on that week…
I'd been on earlier on that week enquiring about a cruise for 2028,
We came back a few days later to book, Sue was very friendly & polite & had remembered what cruise I had enquired about, so booking was so easy, always good in locksheath branch
26 juin 2026
Réponse de Hays Travel - Locks Heath
We are so pleased to hear you had such a positive booking experience with us! It's wonderful that our team was so helpful and made booking your cruise easy.
Super service
As always the standard of customer service is superb. The staff in the Locks Heath branch are so helpful and friendly. We could easily book our holidays online but to us popping into Hays to book, and having a chat with the ladies is all part of the holiday process.
18 juin 2026
Réponse de Hays Travel - Locks Heath
We are so pleased to hear you value our customer service and enjoy visiting our branch. Thank you for the review and we look forward to helping you with future holidays!
The agent Chelsey extremely helpful
The agent Chelsey extremely helpful , engaging and sympathetic to our needs.
Whole process from entering shop to booking and leaving perfect
23 juin 2026
Réponse de Hays Travel - Locks Heath
We're so pleased our team provided such a helpful and engaging experience. Thank you for your kind words!
Kind Regards
Hays Travel
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