Hays Travel - Longton Avis 

697
TrustScore 5 sur 5

4,9

Unit 55 Longton Exchange, ST3 2NS Longton, GB


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Absolutely wonderful no hassle stress free booking . They listen and work at getting you the holiday you want , at a very good price , wouldn’t book with anyone else the girls did an absolutely amazin... Voir plus

Noté 5 sur 5 étoiles

We've used Hays Travel in Longton a few times now . The staff are always helpful ... and patient with us!!! Nothing is too much trouble, they answer so many questions for us, so we always feel conf... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Chloe was very helpful and patient..especially as my husband had many stipulations. Eventually she found the perfect holiday for us . Our first sun holiday abroad in 9 years..so we're especially lo... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Our agent was super helpful, she knew how best to help us and shared our excitement for booking our holiday. She didn't steer us into booking something we didn't want to and listened to our thoughts a... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Agence de voyages
  2. Agence de croisières
  3. Agence de voyages en bateaux de croisière
  4. Fournisseur d'excursions culturelles
  5. Bureau de change
  6. Agrégateur de voyages

Écrit par l'entreprise

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Coordonnées de contact

  • Unit 55 Longton Exchange, ST3 2NS, Longton, Royaume-Uni

  • 01782692861

4,9

Excellent

TrustScore 5 sur 5

697 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(697)

118 436 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Lisa made our experience great

Lisa made our experience great. She found us the perfect holiday. She wasn't pushy and she looked at every little detail. Thank you so much

7 avril 2026
Logo de Hays Travel - Longton

Réponse de Hays Travel - Longton

Hi Julie,

Thank you so much for your kind feedback, we look forward to seeing you again soon!

Thanks
Lisa

Noté 5 sur 5 étoiles

Very helpful again

Very helpful again , friendly , very professional too

5 avril 2026
Logo de Hays Travel - Longton

Réponse de Hays Travel - Longton

Hi Joanne!

thank you so much for leaving me a review! i hope you have a absolutely fab time!

kindest regards,

Chloe

Noté 5 sur 5 étoiles

Friendly atmosphere with good advice…

Friendly atmosphere with good advice where needed. Even when decision was difficult as to which hotel to choose no pressure or influence to was applied. holiday price achieved seemed value compared to other agents.

28 mars 2026
Logo de Hays Travel - Longton

Réponse de Hays Travel - Longton

Hi Stuart, I'm so glad you were happy with the service! I can't wait to book your next getaway.

Kind regards,
Alex

Noté 5 sur 5 étoiles

Asia HolidayJust returned from 3 weeks holiday in…

Just returned from 3 weeks holiday in Asia organised by Chloe at Longton Brilliant thank you Hayes for your all round professional customer service.

19 mars 2026
Logo de Hays Travel - Longton

Réponse de Hays Travel - Longton

Thank you so much Derek im so glad you had a good time! look forward to seeing you in store again soon so you can tell us all about it!

regards,

Chloe

Noté 5 sur 5 étoiles

I always ask for lia shes so…

I always ask for lia shes so knowledgeable on travel and gets us the best deals ,well done Lia your a star ⭐

3 avril 2026
Logo de Hays Travel - Longton

Réponse de Hays Travel - Longton

Thanks for your Review, i will pass on your kind words to Lia and her manager - Thanks Mikki :)

Noté 5 sur 5 étoiles

Our experience at HaysTravel was very…

Our experience at HaysTravel was very comfortable. The young lady listened to us, she was very professional and helpful.

2 avril 2026
Logo de Hays Travel - Longton

Réponse de Hays Travel - Longton

Hi Wendy, i am so glad you had a great time in our store. We are very proud of this. I will pass on your kind words to Alayna - Thanks Mikki :)

Noté 5 sur 5 étoiles

Holly was great

Holly was great - polite, friendly and efficient! Thanks so much for helping us sort out holiday so quickly!

31 mars 2026
Logo de Hays Travel - Longton

Réponse de Hays Travel - Longton

We appreciate you taking the time to leave a review on the service you received, I have let holly's manager know - Thanks Mikki :)

Noté 5 sur 5 étoiles

Holly (from the Talke Branch) was very…

Holly (from the Talke Branch) was very helpful and helped us choose the right Holiday. Big up for Hays Travel. 👏👏👏👏

31 mars 2026
Logo de Hays Travel - Longton

Réponse de Hays Travel - Longton

We appreciate you taking the time to leave us such a positive review! we have let hollys manager know!! - chloe longton :)

Noté 5 sur 5 étoiles

All staff I spoke with from initial…

All staff I spoke with from initial enquiry to booking (it took us some deciding) were all happy to help

29 mars 2026
Logo de Hays Travel - Longton

Réponse de Hays Travel - Longton

Hi Michelle,

Thanks for your kind feedback, we are so glad you were happy with our service in store and hope to see you again soon :)

Thanks
Mikki

Noté 5 sur 5 étoiles

I was greeted warmly as soon as I…Happy, helpful staff.

I was greeted warmly as soon as I walked into the shop. The staff member was polite and very helpful checking all options to get me the best deal. Excellent customer service skills.

28 mars 2026
Logo de Hays Travel - Longton

Réponse de Hays Travel - Longton

Im so happy to hear that you felt welcomed and received excellent service. It's great to know i helped you find the best deal!

Kind regards
Alayna

Noté 5 sur 5 étoiles

The member of staff listened to what we…

The member of staff listened to what we wanted eg the budget,flight times and destination she went above and beyond to find us our holiday

27 mars 2026
Logo de Hays Travel - Longton

Réponse de Hays Travel - Longton

Hi Emma,

Thanks for your kind comments, we are so glad you were happy with our service in branch and we hope to see you again soon!

Thanks
Lisa

Noté 5 sur 5 étoiles

Lisa, Longton 5 stars service

I booked my holiday earlier this year with Lisa and she was nothing but amazing! I knew if I went back to book my summer holiday she’d do a fantastic job……. And she did! She gave me options to meet all my requirements which made it very difficult to choose!! Attentive, professional yet friendly and Lisa absolutely knows her stuff!! Thanks again I can’t wait to get on that plane. 5 stars across the board

26 mars 2026
Logo de Hays Travel - Longton

Réponse de Hays Travel - Longton

Hi Cath

Thanks for your feedback! We are so glad you were happy with the service and we hope to see you again soon!

Thanks
Lisa

Noté 5 sur 5 étoiles

First time booking with Hays travel…

First time booking with Hays travel Longton.And I’ve got to say it won’t be our last .Lisa and the girls were fantastic searched for the best deal and a holiday that meet our needs .Highly recommend

26 mars 2026
Logo de Hays Travel - Longton

Réponse de Hays Travel - Longton

Hi Scott,

Thanks for your feedback! We are so glad you were happy with the service and we hope to see you again soon!

Thanks
Lisa

Noté 4 sur 5 étoiles

Got seen to right away.sorted…

Got seen to right away.sorted everything out for us .very good.as always.thank you.

22 mars 2026
Logo de Hays Travel - Longton

Réponse de Hays Travel - Longton

We appreciate you taking the time to leave us a review! I am so happy i could assist you promptly and efficiently! i hope to see you again soon!

Kind regards
Lisa

Noté 5 sur 5 étoiles

She was amazing

She was amazing, so easy and knew what she was doing, couldn’t of asked for more

22 mars 2026
Logo de Hays Travel - Longton

Réponse de Hays Travel - Longton

We appreciate your kind words! We're so glad that you found me so helpful and efficient. It's great to hear you had such a positive experience with us and i hope to see you again soon

Chloe

Noté 5 sur 5 étoiles

Very friendly and helpful staff

Very friendly and helpful staff, nothing was too much trouble. Only went in to check what was available, we ended up booking our holiday

20 mars 2026
Logo de Hays Travel - Longton

Réponse de Hays Travel - Longton

We are delighted you received excellent customer service and found the perfect holiday. Thank you for your positive feedback - Thanks Mikki :)

Noté 5 sur 5 étoiles

Superb service

Superb service. Very informative. Will definitely use again in the future.

Thanks Lisa 👍🏻

9 mars 2026
Logo de Hays Travel - Longton

Réponse de Hays Travel - Longton

We are delighted you received excellent customer service and found the perfect holiday. Thank you for your positive feedback. - Thanks Mikki :)

Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service - found the perfect holiday with Mikki’s help

14 mars 2026
Logo de Hays Travel - Longton

Réponse de Hays Travel - Longton

We are delighted you received excellent customer service and found the perfect holiday. Thank you for your positive feedback.

Hays longton :)

Noté 5 sur 5 étoiles

Mikki has been totally fabulous

Mikki has been totally fabulous. I originally enquired about a cruise in January and she has been amazing at offering different cruises to meet our budget and checking in to see if my family had agreed on a particular cruise. Nothing seemed too much trouble for her.

15 mars 2026
Logo de Hays Travel - Longton

Réponse de Hays Travel - Longton

We are so happy to hear that you had such a positive experience. It's wonderful knowing that Mikki was able to assist you in planning your cruise. Thank you for your feedback!

hays travel Longton :)

Noté 5 sur 5 étoiles

Fab customer service 👌

Mikki helped me choose the best deal and is very prompt with emailing back when I have my questions:) thank you 😊

3 mars 2026
Logo de Hays Travel - Longton

Réponse de Hays Travel - Longton

hayley ross,

We appreciate you sharing your positive experience! We are so glad to hear that you received the best deal and prompt responses to your questions.

stokelongton, Hays Travel

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus