Hays Travel - Lucy Roberts Avis 

Really easy to book. Lucy was able to offer me lots of options and listened to what I wanted from the holiday.

Lucy asks your requirements and budget and came back straight away with a great selection of hotels in the areas we had chose …. Worked on dates prices and airports to tweek to what we wanted ..
highly recommended her, such a lovely lady.
Thanks again

Lucy was very informative and helpful
It was a pleasure dealing with her.

Lucy was so helpful and listened to what we wanted. Sorted it for us and we are now looking forward to our cruise for next year

Lucy was fantastic she was very helpful and efficient

Prompt reply and great service as always. Lucy knew what we wanted and it was all sorted without any fuss .

Lucy is very knowledgable about all the holidays I have booked with her, this time she has booked us a cruise, as first time cruisers I didn’t know where to start she was so helpful and found us a really nice one with TUI so can’t wait to go now
Thanks

Excellent service as ever.

Thank you very much!

Found us the perfect holiday. Ticked every box on our wishlist. We can't wait to go!
Thankyou

Helpful and knowledgeable

Very helpful, friendly, professional, would definitely use again to book holiday was fast response and clear and understanding with questions we had.

Didn't take long to book and didn't feel like right you've booked your holiday bye.

Lucy was great and explained everything in detail and when we asked to change something she was really quick at responding. We feel so confident when dealing with Lucy and she is very knowledgeable. Highly recommended

Lucy has been absolutely amazing from start to finish. So much so that we booked again with Lucy while we was away. Our flight got cancelled on Wednesday night and Lucy stayed in touch until gone midnight and is still in touch with us making sure we are ok. That is customer commitment and I will never book with anyone else. If there is a reward scheme Lucy definitely deserves it and i will highly recommend her services. Thank you! Jodie Melling

Lucy is always so helpful, friendly and professional going above and beyond to give the best advice and find the best possible deal.

Absolutely amazing experience booking my holiday with Lucy. She was so friendly and helpful, seen the deal on her Facebook page and messaged for more details. She was able to find the holiday from the airport I wanted at a great price and phoned me to book it and explained everything. She was so lovely and I would definitely book with Lucy again.

Lucy is a great person who really helped me and I know if I have any questions I can just call or drop her a message and she would help me.
Would highly recommend her to everyone

Great service explained everything

Been going to Lucy for a few years now and she never disappoints me she’s really really helpful. I ask her what I’m looking for and she always delivers. I’ve had some great holidays booking through Lucy and I will continue to go to Lucy. She is an asset to the group Never met Lucy in person just over the phone and I feel that we have become friends.

We have booked with Lucy for a few times now and wouldn't go anywhere else! She's amazing...so friendly, knowledgeable and competitive on price! Would 100% recommend.

Lucy was very responsive and informative. As first time cruisers I had no clue but when we spoke she explained everything so well and was so friendly. I would definitely book other holidays with her again and highly recommend her!!