We were made to feel very welcome by ‘Rosie’ who quickly was able to offer quite a few holidays for where we wanted to go. She was very knowledgeable and was able to show answers to our questions on... Voir plus
L'entreprise a répondu
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We were made to feel very welcome by ‘Rosie’ who quickly was able to offer quite a few holidays for where we wanted to go. She was very knowledgeable and was able to show answers to our questions on... Voir plus
L'entreprise a répondu
Made welcome as soon as we entered the shop. Michelle was really helpful going through the cruise lines that were appropriate, and finding the answers to our numerous questions. The booking process wa... Voir plus
L'entreprise a répondu
Outstanding, Our holiday enquiry wasn’t straight forward, we knew it would take some time to put together with what we would like, we were wrong, Katie got immediately on to it, we had a reply back... Voir plus
L'entreprise a répondu
Our experience was made 100% easier after we met Bethany, she was so calm and collected with all the booking process and all of our constant questions. This is our first cruise so we didn’t know wha... Voir plus
L'entreprise a répondu
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Unit 18 Four Seasons Centre, NG18 1SU, Mansfield, Royaume-Uni
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I was greeted the moment I walked through the door and my query/booking was handled quickly and efficiently. Having spent a long and unsuccessful time trying to sort out a trip online it was refreshing to have our exact needs sorted out and booked unless that an hour.

Réponse de Hays Travel - Mansfield
Excellent service and quality knowledge of the hotel and area we wanted

Réponse de Hays Travel - Mansfield
Excellent. Great service and patience by Michelle. Able to book exactly what we wanted.

Réponse de Hays Travel - Mansfield
Friendly and helpful holiday advisor, nothing was too much trouble. Was able to answer my questions.

Réponse de Hays Travel - Mansfield
Booking a holiday or break is a big deal and the details have to be right, we visited the Mansfield branch and was greeted with a smile and helpful service. Communication is perfect .

Réponse de Hays Travel - Mansfield

Réponse de Hays Travel - Mansfield
I can’t begin to thank Anna Hannah for everything she has done to arrange our family holiday to Menorca. Nothing was too much trouble, she went above and beyond to try and help us tick all the boxes. Anna is one in a million and an asset to Hays Travel. Thank you Anna, you deserve the 5 stars.

Réponse de Hays Travel - Mansfield
Pleasant friendly experience, not pushy at all and extremely helpful

Réponse de Hays Travel - Mansfield
Anna was very helpful in helping me choose my Solo holiday.
She's very knowledgeable about the area. Hotels and flights.
5 🌟
Thank you.

Réponse de Hays Travel - Mansfield
Helpful friendly advice
Tom was very patient and really took his time to understand our needs

Réponse de Hays Travel - Mansfield

Réponse de Hays Travel - Mansfield
Anna was very knowledgeable about where we wanted to go. She explained everything in a polite and professional manner, even recognising us after just popping in a couple of days before to discuss our dream holiday. What a great experience we had, and as people who love camping, out first experience of booking a holiday abroad was superb. Thank you Anna for making our dream holiday come true

Réponse de Hays Travel - Mansfield
MJ advised us in our 1st cruise once we’d told her our needs and seeked advice on the things she wasn’t too sure of.
When we had issues with the booking process Hays travel sorted us out immediately without any fuss.
We would be using them again and wouldn’t hesitate to recommend them to anyone.

Réponse de Hays Travel - Mansfield
Every time we go into Hays at Mansfield, the experience is really positive. We booked another holiday on Saturday and Katie spent the time to make sure the hotel was the right choice for us, including where it is situated, the public bus service running from near to the hotel, the beach, and things to do around the immediate area

Réponse de Hays Travel - Mansfield
Beth was superb to say she had only been with the company for 2 weeks . When she wasn’t sure she checked everything before proceeding . A credit to the company. I normally book on line but would use Hats again .

Réponse de Hays Travel - Mansfield
The booking agent, Anne was very helpful and informative. She was able to put us at ease and answer all of our questions and she helped us to book our dream cruise without any fuss or delay.
We had previously booked through Hays Travel and have always had a great experience. We would definately recommend this service to others and wouldn't hesitate to use is again ourselves.

Réponse de Hays Travel - Mansfield
Continuity easy to discuss your holiday needs

Réponse de Hays Travel - Mansfield
Always consistent and just perfect. So helpful and had time for us. Wouldn’t go anywhere else.
Really helpful when we had a medical problem. Nothing is a problem for them

Réponse de Hays Travel - Mansfield
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