Respectful, understanding and very patient. Erin was friendly but professional, listened to what we wanted, was courteous and delivered on everything she said she would do. Made assisted travel arr... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
I visited the Mapperley branch yesterday with my partner and we ended up booking our holiday. The branch was recommended to me by a very good friend of mine, who said that they've booked holidays with... Voir plus
I used Hays Travel in Mapperley Nottingham. The staff were extremely helpful, and the manager sorted out our Holiday… dotted the i’s and crossed the t’s. Nothing was left to chance she gave us good a... Voir plus
L'entreprise a répondu
Julie came up trumps again !! Within 30 minutes of finding out a P&O reduced deposit Julie suggested some cruises for my available dates. Bingo, all booked over the phone with no hassle!! All the st... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
27A Plains Road, NG3 5LG, Mapperley, Royaume-Uni
- 01158605351
4,9
Excellent
924 avis
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Nice experience
Nice experience , we new what we wanted which was a cruise and it was price matched to internet , thanks
29 mai 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Respectful
Respectful, understanding and very patient.
Erin was friendly but professional, listened to what we wanted, was courteous and delivered on everything she said she would do. Made assisted travel arrangements a lot less stressful.
Would highly recommend using Hays Travel.
19 mai 2026
Réponse de Hays Travel - Mapperley
Thank you so much for taking the time to leave this lovely review. It was my pleasure to help you all and I'm so glad we could get everything sorted for you. Erin :)
A Brilliant Experience
I visited the Mapperley branch yesterday with my partner and we ended up booking our holiday. The branch was recommended to me by a very good friend of mine, who said that they've booked holidays with them time and time again and it was always a great experience. They did not disappoint! I spoke to Barbara Jackson and she couldn't have been more helpful, as well as being kind and professional throughout. I will definitely be booking future holidays with them again. A brilliant experience all in all, thank you Hays Mapperley!
25 mai 2026
Friendly and efficient
My wife and myself received a very efficient and friendly service delivered by a young lady who was able to suggest options we hadn’t considered.
25 mai 2026
Réponse de Hays Travel - Mapperley
Thank you for your lovely review! We're so glad we could offer helpful suggestions and you was happy with the service given. Joanne :)
Always helpful and friendly staff.
24 mai 2026
This is our 4th time booking with Hays…
This is our 4th time booking with Hays on mapperley top branch. George has looked after us for every booking credit to the branch 😄
15 mai 2026
Réponse de Hays Travel - Mapperley
Thank you for taking the time out to leave a 5 star review for George :) We appreciate your kind words. - Hays Travel Mapperley
Barbara is an absolute pleasure
Barbara is an absolute pleasure
Always goes above and beyond to more than meet my expectations. Thank you
13 mai 2026
The Lady at your Mapperley office Julie…
The Lady at your Mapperley office Julie was amazing.She helped us with a difficult booking with six people all with different requirements.Excellent service by her and a credit to your company .
12 mai 2026
Friendly and knowledgeable staff
Friendly and knowledgeable staff. Happy to assist with the query and nothing was too much trouble. Went through all that I needed to know.
9 mai 2026
Julie was so good looked for the best…
Julie was so good looked for the best deal that she could get us.Also we got a nice cup of tea very polite staff
4 mai 2026
A very pleasant and enjoyable experience finding our perfect holiday.
Barbara spent time with us and used her expertise to find us the perfect holiday for us. A very pleasant, enjoyable experience.
4 mai 2026
Réponse de Hays Travel - Mapperley
We appreciate you taking the time to leave us a review. We are pleased to hear you was happy with the service given :) Joanne
Erin was amazing :) She was clear
Erin was amazing :) She was clear, helpful and told me everything I needed to know, brilliant service x
29 avril 2026
Réponse de Hays Travel - Mapperley
Thank you so much for your lovely review :)it was my pleasure to help you x Erin
I used Hays Travel in Mapperley…
I used Hays Travel in Mapperley Nottingham. The staff were extremely helpful, and the manager sorted out our Holiday… dotted the i’s and crossed the t’s. Nothing was left to chance she gave us good advice, and time to decide. I found staff polite and professional through it all. I will definitely use this company again.
10 mars 2026
Réponse de Hays Travel - Mapperley
Thank you for taking the time to leave this lovely review. We pride ourselves on working as a team here at the Mapperley store and we are so glad we could help you find your holiday! Have an amazing time :) The Hays Travel Mapperley Team
Barbara and Rickie were extremely…
Barbara and Rickie were extremely helpful and friendly.
30 avril 2026
Friendly and welcoming atmosphere
Friendly and welcoming atmosphere. Excellent advice on holidays. Everything explained clearly and holiday booked..
1 mai 2026
Réponse de Hays Travel - Mapperley
We really appreciate your kind words and your repeat business :) It's pleased to hear your holiday was booked smoothly and clearly. Joanne :)
Réponse de Hays Travel - Mapperley
Thank you for taking the time to leave a 5* review it was my pleasure to help you with your booking. We do appreciate your continued repeat business kind regard Julie :)
Such an easy process and great staff
Such an easy process. Erin gave me lots of choices and a variety of quotes. Very professional.
23 avril 2026
Réponse de Hays Travel - Mapperley
Thank you so much for your lovely review! It was my pleasure to help you find your holiday, hope you have an amazing time :) Erin
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