Hays Travel - Mathew Stevens Avis 

455
TrustScore 5 sur 5

5,0

Personal Travel Consultant Mathew Stevens, LN11 Louth, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

It's like having your own personal travel agent right in your pocket. Matthew Stevens has been amazing and helped us book many holidays and is always great with suggestions feedback and inside knowle... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Always use Hay’s travel for my holidays & always book through Mathew Stevens. Such a great help, and gets me the best deal possible for all my holidays

Noté 5 sur 5 étoiles

As always Mathew provides that personal service that is often lacking when you go to a high street travel agents . Have used Mathew for last few years and will ck tine to do so …

Noté 5 sur 5 étoiles

Mathew is a joy to book a holiday with! Nothing is too much trouble and he’s always available to answer any questions! Will be booking through him again in the future for sure!


À propos de l'entreprise

  1. Agence de voyages
  2. Agence de croisières
  3. Agence de voyages en bateaux de croisière
  4. Fournisseur d'excursions culturelles
  5. Bureau de change
  6. Agrégateur de voyages

Écrit par l'entreprise

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Coordonnées de contact

  • Personal Travel Consultant Mathew Stevens, LN11, Louth, Royaume-Uni

  • 01507 222040

5,0

Excellent

TrustScore 5 sur 5

455 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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5,0

Tous les avis

(455)

118 901 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Mathew was very helpful

Mathew was very helpful and booked the holiday quickly for us at a great price

21 janvier 2026
Logo de Hays Travel - Mathew Stevens

Réponse de Hays Travel - Mathew Stevens

Thank you so much for leaving me a review, and booking your holiday with me, I really appreciate it.

if you need anything pre-travel, please NEVER hesitate to contact me.

Thank you

Mathew Stevens - 01507222040
Email: Mathew.stevens@hays-travel.co.uk

Noté 5 sur 5 étoiles

Matthew is fabulous always helpful and…

Matthew is fabulous always helpful and I’m a nightmare customer haha but he always goes above and beyond helping he’s has booked several holidays now for me and would always use him now

19 janvier 2026
Logo de Hays Travel - Mathew Stevens

Réponse de Hays Travel - Mathew Stevens

Thank you so much for leaving me a review, and booking your holiday with me, I really appreciate it.

if you need anything pre-travel, please NEVER hesitate to contact me.

Thank you

Mathew Stevens - 01507222040
Email: Mathew.stevens@hays-travel.co.uk

Noté 5 sur 5 étoiles

Mathew from Hays travel was fantastic

Mathew from Hays travel was fantastic.

Gave him a budget , ideal time and place and he found us many options we could choose from, everything was clearly explained, received all information shortly after paying. Having booked with travel agents before I found there was always delays in receiving information , so was pleased that everything was sent over so quickly.

Thankyou Steven can't wait for our trip. 😊

23 janvier 2026
Logo de Hays Travel - Mathew Stevens

Réponse de Hays Travel - Mathew Stevens

Thank you so much for leaving me a review, and booking your holiday with me, I really appreciate it.

if you need anything pre-travel, please NEVER hesitate to contact me.

Thank you

Mathew Stevens - 01507222040
Email: Mathew.stevens@hays-travel.co.uk

Noté 5 sur 5 étoiles

From point of contact mathew was…

From point of contact mathew was professional and replied to any queries promptly...he managed 3 x bookings for us and saved us money on all of them

21 janvier 2026
Logo de Hays Travel - Mathew Stevens

Réponse de Hays Travel - Mathew Stevens

Thank you so much for leaving me a review, and booking your holiday with me, I really appreciate it.

if you need anything pre-travel, please NEVER hesitate to contact me.

Thank you

Mathew Stevens - 01507222040
Email: Mathew.stevens@hays-travel.co.uk

Noté 5 sur 5 étoiles

Definitely recommend

Mathew is just brilliant! Very professional and polite. Makes booking holidays easy and is really helpful with any queries or worries. Have booked again with him. Thankyou very much.

19 janvier 2026
Logo de Hays Travel - Mathew Stevens

Réponse de Hays Travel - Mathew Stevens

Thank you so much for leaving me a review, and booking your holiday with me, I really appreciate it.

if you need anything pre-travel, please NEVER hesitate to contact me.

Thank you

Mathew Stevens - 01507222040
Email: Mathew.stevens@hays-travel.co.uk

Noté 5 sur 5 étoiles

Really quick repsonses and very helpful…

Really quick repsonses and very helpful with enquiries

19 janvier 2026
Logo de Hays Travel - Mathew Stevens

Réponse de Hays Travel - Mathew Stevens

Thank you so much for leaving me a review, and booking your holiday with me, I really appreciate it.

if you need anything pre-travel, please NEVER hesitate to contact me.

Thank you

Mathew Stevens - 01507222040
Email: Mathew.stevens@hays-travel.co.uk

Noté 5 sur 5 étoiles

Straight forward no hassle fantastic…

Straight forward no hassle fantastic customer service I’d highly recommend

12 janvier 2026
Logo de Hays Travel - Mathew Stevens

Réponse de Hays Travel - Mathew Stevens

Thank you so much for leaving me a review, and booking your holiday with me, I really appreciate it.

if you need anything pre-travel, please NEVER hesitate to contact me.

Thank you

Mathew Stevens - 01507222040
Email: Mathew.stevens@hays-travel.co.uk

Noté 5 sur 5 étoiles

Excellent Customer Service

Excellent Customer Service, quick replies, and there for you throughout from booking till end of holiday. I was nervous for my first family holiday and Mathew Stevens helped me answer any question I had was no problem. I am very happy and will be booking my future holidays with you .
Thank you

10 janvier 2026
Logo de Hays Travel - Mathew Stevens

Réponse de Hays Travel - Mathew Stevens

Thank you so much for leaving me a review, and booking your holiday with me, I really appreciate it.

if you need anything pre-travel, please NEVER hesitate to contact me.

Thank you

Mathew Stevens - 01507222040
Email: Mathew.stevens@hays-travel.co.uk

Noté 5 sur 5 étoiles

Always the best service

Always the best service, Mathew always replies to me straight away, no matter how many questions I have he always responds professionally and promptly, I choose to book with HAYS as I like that I literally do not have to do anything, I don’t have the stress of checking in, printing tickets etc. great service each time I book.

15 janvier 2026
Logo de Hays Travel - Mathew Stevens

Réponse de Hays Travel - Mathew Stevens

Thank you so much for leaving me a review, and booking your holiday with me, I really appreciate it.

if you need anything pre-travel, please NEVER hesitate to contact me.

Thank you

Mathew Stevens - 01507222040
Email: Mathew.stevens@hays-travel.co.uk

Noté 5 sur 5 étoiles

Fantastic Service

I have made a couple bookings now with Mathew Stevens, I have chosen to use him repeatedly as the service he provides is fantastic.

6 janvier 2026
Logo de Hays Travel - Mathew Stevens

Réponse de Hays Travel - Mathew Stevens

Thank you so much for leaving me a review, and booking your holiday with me, I really appreciate it.

if you need anything pre-travel, please NEVER hesitate to contact me.

Thank you

Mathew Stevens - 01507222040
Email: Mathew.stevens@hays-travel.co.uk

Noté 5 sur 5 étoiles

What a fantastic customer service top…

What a fantastic customer service top man Mathew

11 janvier 2026
Logo de Hays Travel - Mathew Stevens

Réponse de Hays Travel - Mathew Stevens

Thank you so much for leaving me a review, and booking your holiday with me, I really appreciate it.

if you need anything pre-travel, please NEVER hesitate to contact me.

Thank you

Mathew Stevens - 01507222040
Email: Mathew.stevens@hays-travel.co.uk

Noté 5 sur 5 étoiles

Knowledgable, friendly & professional

We’ve booked a couple of holidays with Mathew now & he is so professional and friendly. It’s good to find someone you trust & can use time and time again.

9 janvier 2026
Logo de Hays Travel - Mathew Stevens

Réponse de Hays Travel - Mathew Stevens

Thank you so much for leaving me a review, and booking your holiday with me, I really appreciate it.

if you need anything pre-travel, please NEVER hesitate to contact me.

Thank you

Mathew Stevens - 01507222040
Email: Mathew.stevens@hays-travel.co.uk

Noté 5 sur 5 étoiles

Never had a problem when booking with…

Never had a problem when booking with mathew he very helpful and is there to answer all your questions

9 janvier 2026
Logo de Hays Travel - Mathew Stevens

Réponse de Hays Travel - Mathew Stevens

Thank you so much for leaving me a review, and booking your holiday with me, I really appreciate it.

if you need anything pre-travel, please NEVER hesitate to contact me.

Thank you

Mathew Stevens - 01507222040
Email: Mathew.stevens@hays-travel.co.uk

Noté 5 sur 5 étoiles
Logo de Hays Travel - Mathew Stevens

Réponse de Hays Travel - Mathew Stevens

Thank you so much for leaving me a review, and booking your holiday with me, I really appreciate it.

if you need anything pre-travel, please NEVER hesitate to contact me.

Thank you

Mathew Stevens - 01507222040
Email: Mathew.stevens@hays-travel.co.uk

Noté 5 sur 5 étoiles

Quick and easy process

I enquired about a holiday Mathew had posted, he answered all my questions and catered the holiday to us. He didnt apply any pressure to book at all and went over and above to make sure we got the best trip. He was so helpful and got us such a great deal 10 of us booked.

3 janvier 2026
Logo de Hays Travel - Mathew Stevens

Réponse de Hays Travel - Mathew Stevens

Thank you so much for leaving me a review, and booking your holiday with me, I really appreciate it.

if you need anything pre-travel, please NEVER hesitate to contact me.

Thank you

Mathew Stevens - 01507222040
Email: Mathew.stevens@hays-travel.co.uk

Noté 5 sur 5 étoiles

The price advertised was exactly what we paid!

I saw a promotional post from Matthew at Hayes travel offering a fantastic deal for a summer 2027 holiday. I left a message for a call back and with in an hour or so Matthew called. He was friendly and professional but my shock was that the deal price on the promotional social media post was exactly what he quoted me, nothing more added on or any hidden extras.
We know of Hayes travel from when they were a high street brand so knew we were covered with all the right insurances but I was just surprised there wasn't a cheeky extra for luggage or transfers or even because time had past the flights increased.
In less than 30mins we had booked! Confirmations with us swiftly and xouldnt have found it easier!

3 janvier 2026
Logo de Hays Travel - Mathew Stevens

Réponse de Hays Travel - Mathew Stevens

Thank you so much for leaving me a review, and booking your holiday with me, I really appreciate it, and pleased to hear you were happy with our pricing of no hidden extras like other companies.

if you need anything pre-travel, please NEVER hesitate to contact me.

Thank you

Mathew Stevens - 01507222040
Email: Mathew.stevens@hays-travel.co.uk

Noté 5 sur 5 étoiles

Efficient, knowledgeable and helpful

Efficient, helpful, knowledgeable
A1 service!

3 janvier 2026
Logo de Hays Travel - Mathew Stevens

Réponse de Hays Travel - Mathew Stevens

Thank you so much for leaving me a review, and booking your holiday with me, I really appreciate it.

if you need anything pre-travel, please NEVER hesitate to contact me.

Thank you

Mathew Stevens - 01507222040
Email: Mathew.stevens@hays-travel.co.uk

Noté 5 sur 5 étoiles

Mathew has delivered fantastic customer…

Mathew has delivered fantastic customer service throughout the booking, nothing was too much trouble and communication was brilliant.
Mathew made the whole experience an absolute pleasure
Would highly recommend 5***** Service throughout

17 décembre 2025
Logo de Hays Travel - Mathew Stevens

Réponse de Hays Travel - Mathew Stevens

Thank you so much for leaving me a review, and booking your holiday with me, I really appreciate it.

if you need anything pre-travel, please NEVER hesitate to contact me.

Thank you

Mathew Stevens - 01507222040
Email: Mathew.stevens@hays-travel.co.uk

Noté 5 sur 5 étoiles

Very friendly and gave me all the…

Very friendly and gave me all the information

5 décembre 2025
Logo de Hays Travel - Mathew Stevens

Réponse de Hays Travel - Mathew Stevens

Thank you so much for leaving me a review, and booking your holiday with me, I really appreciate it.

if you need anything pre-travel, please NEVER hesitate to contact me.

Thank you

Mathew Stevens - 01507222040
Email: Mathew.stevens@hays-travel.co.uk

Noté 5 sur 5 étoiles

Would definitely return to book again.

Extremely helpful. Nothing was too much trouble. Found alternative dates and everything was booked efficiently.

27 novembre 2025
Logo de Hays Travel - Mathew Stevens

Réponse de Hays Travel - Mathew Stevens

Thank you so much for leaving me a review, and booking your holiday with me, I really appreciate it.

if you need anything pre-travel, please NEVER hesitate to contact me.

Thank you

Mathew Stevens - 01507222040
Email: Mathew.stevens@hays-travel.co.uk

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