I feel totally safe with Hays. Especially when Katie looking after me at westcroft branch. Katie is outstanding customer service, goes the extra mile every time ,ensuring all is in place. K... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Well done, Hays Travel, for your excellent customer service. Saima was so knowledgeable and helpful when booking our cruise. She found several different options for us, including suggesting the best c... Voir plus
L'entreprise a répondu
No waiting, very helpful assistant, Ann I think her name was, trainee, listened, sorted out our requests for. 3 rooms on certain cruise. No concerns, all sorted, roll on our holiday. Will attend ther... Voir plus
L'entreprise a répondu
We always make Hays our 1st port of call when making enquiries for any Holiday, they are always helpful, friendly and upbeat and make you feel special. Would recommend them at a heartbeat
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
7 Barnsdale Drive, MK4 4DD, Milton Keynes, Royaume-Uni
- 01908887556
4,9
Excellent
676 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Smooth, quick & efficient
Amy dealt with me in a friendly way and sorted out my requirements. She gave me several different options. Smooth, quick & efficient
27 janvier 2026
Réponse de Hays Travel - Milton Keynes
Thank you for my lovely review, I am glad that we got you booked.
thanks
Sarah
Very help full and attentive and only…
Very help full and attentive and only to pleased to help to make the trip that you wanted.
25 janvier 2026
Réponse de Hays Travel - Milton Keynes
Thank you for your 5* review!
We look forward to welcoming you again in store soon
Kind regards,
Tanveer
Always had good service from Hays Travel…
Always had good service from Hays travel,
Jackie who was the rep who looked after my booking
was friendly efficient and very helpful.
22 janvier 2026
Réponse de Hays Travel - Milton Keynes
Thank you for leaving us a lovely review, its always a pleasure to get you booked.
Thanks Jackie
Excellent service from Katie
Excellent service from Katie sorting our holiday out. Took her time obtained all the information we needed so we could book.
17 janvier 2026
Réponse de Hays Travel - Milton Keynes
I am glad we found you what you were looking for.
Réponse de Hays Travel - Milton Keynes
Hi Shaun,
Thank you for your lovely review.
We look forward to seeing you in store again soon
Kind regards,
Tanveer
Réponse de Hays Travel - Milton Keynes
Hi Diane,
Thank you for your 5* review.
We look forward to welcoming you again in store again soon.
Kind regards,
Tanveer
Réponse de Hays Travel - Milton Keynes
Hi Mervyn,
We appreciate your lovely review.
We look forward to seeing you store again soon
Kind regards,
Tanveer
Young lady was so helpful and polite …
Young lady was so helpful and polite cant fault her 10/10
18 janvier 2026
Réponse de Hays Travel - Milton Keynes
Thank you for your kind review, it was a pleasure to help you and i hope you have a lovely time. - Jaime.
Always top
Always kind, caring, professional and kind personnel removing the stress from organising and booking an holiday.
9 janvier 2026
Réponse de Hays Travel - Milton Keynes
Hi Marco,
Thank you for your lovely review!
Glad that we was able to help you book your next holiday!
Kind regards,
Tanveer
2027 USA holiday requestPrompt answering phone
Prompt answering phone, listened to my requirements, phoned my back with the information in good time, asked all relevant question, gave me clear information. Prices matched what I thought by looking on Webb site
16 janvier 2026
Réponse de Hays Travel - Milton Keynes
Thank you very much for your kind words. It was a pleasure to book such an exciting trip for you both. I will look forward to meeting you tomorrow. Kind regards, Anita.
Every visit to the hays travel shop in…
Every visit to the hays travel shop in Westcroft Milton Keynes is the same. Very attentive and friendly and helpful.
6 janvier 2026
Réponse de Hays Travel - Milton Keynes
Thank you for your kind review, we hope to see you again soon.
Was a positive & easy process in…
Was a positive & easy process in getting holiday booked. Jamie was very officiant & polite. & explained the booking & flights etc.
11 janvier 2026
Réponse de Hays Travel - Milton Keynes
Thank you Karen, we hope you have a lovely holiday. - Jaime.
Your representative was very good and…
Your representative was very good and knowledgeable in every way .Also had a smile and sense of humour.
8 janvier 2026
Réponse de Hays Travel - Milton Keynes
Hi John,
Thank you for your 5* review.
We look forward to welcoming you in store again soon
Kind regards,
Tanveer
Réponse de Hays Travel - Milton Keynes
It's always a pleasure to help you Claudine, we hope you have a lovely holiday.
The staff are brilliant
The staff are brilliant, and the information they give is so helpful. I went in to book a cruise but the one I wanted had no availability. I was disappointed but after chatting with Salma she found an better holiday offering me everything I wanted
8 janvier 2026
Réponse de Hays Travel - Milton Keynes
Thank you for your review, I am glad we were able to help you find the perfect holiday. We hope you have a wonderful time. -Jaime.
Great service very friendly staff plus…
Great service very friendly staff plus it’s local
7 janvier 2026
Réponse de Hays Travel - Milton Keynes
Thank you for your kind review! We hope to see you again soon.
Fantastic company...
Amy (M) was very helpful and secured the holiday deal we wanted at a great price. Thank you! It is so good to be able to book a holiday with a real human that you can talk to, well done Hays Travel. Online and Ai bots are not for me!
6 janvier 2026
Réponse de Hays Travel - Milton Keynes
Thank you for your kind words, it was a pleasure to help you. We hope to see you again soon.
Great staff very helpful
4 janvier 2026
Réponse de Hays Travel - Milton Keynes
Thank you as always for booking with me and its a pleasure to look after you both . Thank you Jackie
Very good and friendly member of staff
Amy ( who was a trainee) was very pleasant. Anything she was unsure of she asked other members of staff. For a busy time wait was not long too.
3 janvier 2026
Réponse de Hays Travel - Milton Keynes
Thank-you for this kind review , It was a pleasure to help you and we look forward to seeing you again soon. Kind regards Amy and all the team at Hays Travel Milton Keynes
My booking was dealt with in an…
My booking was dealt with in an efficient and friendly manner. Anita made the experience stress free.
1 janvier 2026
Réponse de Hays Travel - Milton Keynes
Thank you for your lovely review we really appreciate it. We look forward to seeing you again soon. Kind regards Jackie
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.