Hays Travel - Morpeth Avis 

1 282
TrustScore 5 sur 5

4,9

4 Market Place, NE61 1HG Morpeth, GB


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Noté 5 sur 5 étoiles

Before we made a booking my wife delt with the young girl on bureau exchange to sort problems logging into her hays card. She sorted everything out with a very pleasing attitude. We then booked a ho... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Joanne was extremely helpful and really took the time to understand what we were looking for and searched for the best deal for us, especially flight times, as it was a short break and my daughter nee... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Welcoming and attentive who listened to our needs and requirements. Natalie was very helpful and clear explaining the different aspects of the booking and assured us Hays would be with us every step... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Having gone into Hays at Morpeth with a specific hotel and destination in mind Vicky was more than helpful in, not only locating it, but also searching other sites to get the best price for us. She... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Agence de voyages
  2. Agence de croisières
  3. Agence de voyages en bateaux de croisière
  4. Fournisseur d'excursions culturelles
  5. Bureau de change
  6. Agrégateur de voyages

Écrit par l'entreprise

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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4,9

Tous les avis

(1 282)

126 307 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Vicky was very patient and helpful…

Vicky was very patient and helpful searching for the right holiday. Checking that she had the best price once I had decided where I wanted to go.

22 mai 2026
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Réponse de Hays Travel - Morpeth

Jan,

We're so glad we could help you find the perfect holiday at the best price. Thank you for your kind words!

Regards Vicky

Noté 5 sur 5 étoiles

It was a spur of the moment decision to…

It was a spur of the moment decision to book a holiday on Wednesday. Your colleague was very helpful in finding me a holiday in Crete. She sorted everything out for me, answered all my my questions and made the whole booking go very smoothly. I was very pleased.

21 mai 2026
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Réponse de Hays Travel - Morpeth

Thank You Janina, i hope your friends took the news well :) Have the best time

Joanne

Noté 5 sur 5 étoiles

We wanted to book a cruise and were…

We wanted to book a cruise and were uncertain which ship and company to go with.Robyn Hughes was very patient and helpful.She checked a number of cruises, hotels and flight options for us until we got exactly what we wanted. Can't thank her enough!Another great experience with Hays. All of the staff have always been great with us.

20 mai 2026
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Réponse de Hays Travel - Morpeth

We are so pleased to hear that Robyn H. provided such patient and helpful service in finding your perfect cruise. Thank you for your kind words!
Team Morpeth

Noté 5 sur 5 étoiles

Brilliant customer service

Brilliant customer service, very informative and helpful. Holiday was booked with no problems. Thank you

20 mai 2026
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Réponse de Hays Travel - Morpeth

Hi Scott :)

Thank you for the review, it means a lot.
I hope you & Mrs Arries have a lovely time in Prague - Robyn H :)

Noté 5 sur 5 étoiles

Excellent friendly service

Excellent friendly service

20 mai 2026
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Réponse de Hays Travel - Morpeth

Hi John :)

Thank you for your review!
I hope you and all the family have a great time in Greece!
It looks absolutely amazing :D - Robyn H

Noté 5 sur 5 étoiles

Another holiday arranged by Vicky

Another holiday arranged by Vicky, thank you for your excellent customer service. Wouldn’t go anywhere else.

9 mai 2026
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Réponse de Hays Travel - Morpeth

Nicola,

We're delighted you chose us again! Thank you for your kind words about our excellent service.

Kind Regards
Vicky

Noté 5 sur 5 étoiles

First class service from Victoria and…

First class service from Victoria and the team at Hays. Questions answered before we had even asked them.

16 mai 2026
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Réponse de Hays Travel - Morpeth

We are so glad you had a first-class experience with us. Thank you for your wonderful feedback!
Team Morpeth

Noté 5 sur 5 étoiles

Excellent and efficient service

Excellent and efficient service. Natalie listened to our wishes and found a fabulous holiday for us

15 mai 2026
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Réponse de Hays Travel - Morpeth

Thank you for your wonderful feedback! It was a pleasure to help plan your trip and I'm sure you will both have the most amazing time in the Maldives :) Regards Natalie

Noté 5 sur 5 étoiles

Super effective

Sure efficient friendly and great delivery of requests.the whole Morpeth tea are exceptional

14 mai 2026
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Réponse de Hays Travel - Morpeth

Always glad to help Michael, enjoy your trip :)

Team Morpeth

Noté 5 sur 5 étoiles

Have used Hays Travel for several…

Have used Hays Travel for several years.Staff alwayd so griendly and hellful.So easy to book holidays .Stress free.

1 mai 2026
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Réponse de Hays Travel - Morpeth

Thank you for your kind words! We are so pleased to hear you've had stress-free experiences with us.

Kind Regards
Hays Travel Morpeth

Noté 5 sur 5 étoiles

Very professional

Very professional, noted all our criteria and delivered all we require for our holiday. Great customer service. Thank you

10 mai 2026
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Réponse de Hays Travel - Morpeth

We're so pleased we could deliver everything you needed for your villa holiday. Thank you for your kind words!
Kind Regards Robyn H

Noté 5 sur 5 étoiles

Helpful

Helpful. Pleasant and professional service. Very satisfied indeed.

1 mai 2026
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Réponse de Hays Travel - Morpeth

Thank you for this kind feedback, Hope you have a great time in Corfu with your family :)
Thanks Robyn H

Noté 5 sur 5 étoiles

The experience was made by the staff…

The experience was made by the staff being very professional and friendly.

9 mai 2026
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Réponse de Hays Travel - Morpeth

We appreciate you taking the time to share your feedback. We are so happy to hear that Robyn H's professionalism enhanced your experience. Kind Regards Team Morpeth

Noté 5 sur 5 étoiles

Exceptional Customer Service

Once again, an absolute 1st class service from Robyn, booking our cruise for 2027.
Customer service is exceptional. This is the 4th holiday booked with Robyn this year. You are a star, thank you so much. Highly recommend Hays Travel Morpeth.

5 mai 2026
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Réponse de Hays Travel - Morpeth

We're happy to hear that you consistently receive first-class service. It's wonderful to know your holiday booking experiences have been exceptional. Thank you for your continued trust and high recommendation. Robyn :)

Noté 5 sur 5 étoiles

I told the agent what we wanted

I told the agent what we wanted. 2 options sent by e mail. one was great so we did everything by phone. Actually upgraded our room and got an excellent price.

4 mai 2026
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Réponse de Hays Travel - Morpeth

Hi Carol :)

Thank you for your lovely review, I hope both you & Mr Bruce have the most amazing time, the hotel looks brill! - Rachael & Robyn

Noté 5 sur 5 étoiles

Excellent service as per normal .I was…

Excellent service as per normal .I was served by a young woman called Heidi .I think she is currently getting trained up but you wouldn’t have thought it .She was so lovely and really professional at the way she handled my booking .so helpful even sending a email to my hotel to ask for a special request for my family .She also took time to ring me to tell me that only 1 room was left available so I didn’t miss out on the hotel and the holiday that me and my family wanted .She will be such a assist to the Morpeth branch and she is credit to the staff who are currently helping her with her training .I Look forward to booking many more family holidays and especially my upcoming honeymoon which will be hopefully in September 🤞🙏Well done Girls and thank you Heidi 👍

28 avril 2026
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Réponse de Hays Travel - Morpeth

I appreciate you taking the time to share your kind words. I'm so happy to hear that you had such a positive experience. We look forward to assisting you with future bookings, including your honeymoon at our Morpeth Branch!
Thanks Heidi

Noté 5 sur 5 étoiles

Great customer service

As always Robyn looked after us very smooth experience. We always go to Hays Morpeth to book all of our holidays from Cruise’s, family Holidays to weekend breaks.

Thanks again
Ian&karen

4 mai 2026
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Réponse de Hays Travel - Morpeth

We're happy to hear that you consistently have a smooth booking experience with us for all your holiday needs. We appreciate your continued custom with our agency.


Kind Regards
Robyn w

Noté 5 sur 5 étoiles

Well done Rachel

Well done Rachel, you were very helpful in booking our next holiday, we got exactly what we were looking for,all the staff at the Morpeth branch are so lovely and helpful, keep up the good work👍

26 avril 2026
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Réponse de Hays Travel - Morpeth

We're so happy to hear that you got exactly what you were looking for! It's great to know that we could provide such helpful service. Thank you for your kind words. I hope you enjoy Benidorm.
Thanks Rachael

Noté 5 sur 5 étoiles

Fantastic service

Fantastic service

3 mai 2026
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Réponse de Hays Travel - Morpeth

Thanks for taking the time to give feedback, it is very much appreciated. I'm sure this Australia cruise will be a trip of a lifetime for you both :)
Kind Regards Robyn W.

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