I went in yesterday to look at booking a holiday for next year. Christine welcomed us and looked into the hotel and place i had I mind. After looking into it, we decided to look at other areas and hot... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Staff so happy to help ,manager Pamela first class service fully recommend this store for people to book there holidays from
L'entreprise a répondu
We went in and knew roughly where we wanted to go etc. Pam the manager who served us was very welcoming and listened to what we were looking for. She recommend what we had chosen as she had been on ro... Voir plus
L'entreprise a répondu
Was looking for last minute holiday deal , Caroline in Hays Motherwell was excellent , took all our requirements and within an hour had called us back with some great deals, We visited the shop an hou... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
36 Brandon Parade, ML1 1RB, Motherwell, Royaume-Uni
- 01698616045
5,0
Excellent
609 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Blackleys to Japan
Great customer service from Christine in Motherwell.
Got a complicated itinerary sorted satisfactorily.
28 août 2026
Réponse de Hays Travel - Motherwell
Thank you for your kind comments Allan & Margaret and thank you so much for being a loyal customer to us in-store.
Réponse de Hays Travel - Motherwell
Thank you Joe for your kind comments.
Staff so happy to help manager Pamela…
Staff so happy to help ,manager Pamela first class service fully recommend this store for people to book there holidays from
25 août 2026
Réponse de Hays Travel - Motherwell
Glenn Munro,
Thank you so much for your wonderful review! We are delighted to hear that our team provided such excellent service and that you fully recommend our store for booking holidays.
Kind Regards
Hays Travel Huyton
Christine was so helpful in booking my…
Christine was so helpful in booking my holiday an absolute diamond couldn’t have done it without her.
31 juillet 2026
Avis spontané
Réponse de Hays Travel - Motherwell
Margaret,
We are so happy to hear that our colleague was incredibly helpful in arranging your holiday. We truly appreciate your kind words.
Kind Regards
Hays Travel Huyton
Christine was very helpful and listened…
Christine was very helpful and listened to what we were looking for.
23 août 2026
Réponse de Hays Travel - Motherwell
Good Morning Moira & David thank you so much for your kind comments and I look forward to seeing you both again in-store.
Great place to book a holiday
We went in and knew roughly where we wanted to go etc. Pam the manager who served us was very welcoming and listened to what we were looking for. She recommend what we had chosen as she had been on roughly the same holiday. She talked us through everything and got us booked for our dream holiday. Great service.
21 août 2026
Réponse de Hays Travel - Motherwell
Thamk you for your kind comments and thank you for booking with us in-store.
Very helpful staff and helped me find a…
Very helpful staff and helped me find a holiday
11 août 2026
Réponse de Hays Travel - Motherwell
Hi , Shona thank you for your kind comments.
I went in yesterday to look at booking…
I went in yesterday to look at booking a holiday for next year. Christine welcomed us and looked into the hotel and place i had I mind. After looking into it, we decided to look at other areas and hotels. Christine showed a great level of knowledge and expertise in her job. She found us a good deal. She made sure it fitted what I was looking for especially for the kids. She made booking my first holiday abroad so easy, and kept me right.
13 août 2026
Réponse de Hays Travel - Motherwell
Hi Dione Thank-you for your kind comments and we look forward to seeing you again.
Réponse de Hays Travel - Motherwell
Teresa Wilson,
Thank you for your wonderful feedback! We are so pleased to hear that you found our team to be friendly and helpful.
Kind Regards
Hays Travel Hastings
Réponse de Hays Travel - Motherwell
Good Morning Sylvia , Thank You for your kind comments and we look forward to seeing you again In-store.
Réponse de Hays Travel - Motherwell
Hi Ian Thank you for your kind comments and we look forward to seeing you again in-store.
The girls listened to exactly what we…
The girls listened to exactly what we wanted and and got booked up no problem
29 juillet 2026
Réponse de Hays Travel - Motherwell
Thank You Daniel & Janet for you kind comments and also for booking with us again.
Great service very pleasant staff
Pamela who served us was so patient and gave us lots if options. Happily she foundcthe perfect one for us.
21 juillet 2026
Réponse de Hays Travel - Motherwell
Good morning Jeanette, Thank you for your kind comments.
Friendly staff
Friendly staff
Always willing to suggest other ideas
Booking in Hays travel is easy
24 juillet 2026
Réponse de Hays Travel - Motherwell
Thank you for your wonderful feedback! We are so pleased to hear that our staff is friendly and always willing to suggest new ideas. We're also delighted that you found booking with us easy.
Kind Regards
Hays Travel Hastings
Réponse de Hays Travel - Motherwell
Janet Ballantyne,
Thank you for your wonderful 5-star review! We are so pleased to hear that you consistently find our team to be friendly and helpful.
Kind Regards
Hays Travel Hastings
Caroline was great very patient with us…
Caroline was great very patient with us as we wanted a villa for next year as it's to celebrate two big birthdays was really pleased with our villa we accepted
18 juillet 2026
Réponse de Hays Travel - Motherwell
Mary,
Thank you for your wonderful review! We are so pleased to hear that we could help you find the perfect villa for your special birthday celebrations next year. We hope you have a fantastic time!
Kind Regards
Hays Travel Hastings
Réponse de Hays Travel - Motherwell
Thank you for your kind words. We really do appreciaate when you take the time to fill out our questionnaire.
Always book with hays travel in…
Always book with hays travel in motherwell, staff are Outstanding they go over and beyond
8 juillet 2026
Réponse de Hays Travel - Motherwell
Thank you for your kind comments.
Christine was great
Christine was great, helping to meet all our needs, she listened to what we had to say and delivered everything we requested.
14 juillet 2026
Réponse de Hays Travel - Motherwell
Good Morning George, Thank you so much for your kind comments.
Excellent service
Excellent service, Paige kept looking till she found the dream holiday
11 juillet 2026
Réponse de Hays Travel - Motherwell
Lesley,
Thank you so much for your wonderful feedback! We are delighted to hear that our team member was so dedicated in finding your perfect holiday.
Kind Regards
Hays Travel Motherwell
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.