Just booked a holiday for my sisters 50th next year. The support was great, immediately took my booking comfirmed what I needed to know and got it booked. Needed to book 2 seperate parties due to diff... Voir plus
L'entreprise a répondu
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To my surprise there was Susan Cranston sitting at a desk out of retirement. She must have known I was coming as I always book last minute . The original Jet2 holiday was now full so Susan as per usua... Voir plus
L'entreprise a répondu
Agent very attentive and polite. Listened to what we wanted and put together two separate packages. Gave hints and tips on Krakow as she had visited there herself recently.
L'entreprise a répondu
Laura was my person who assisted myself and my sister to book our holiday. She was very warm easy talk to the atmosphere was relaxed and Laura explored options for us. Laura explained everything to... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
5 Ridley Place, NE1 8JQ, Newcastle, Royaume-Uni
- 0191 2221400
4,9
Excellent
1 k avis
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Réponse de Hays Travel - Newcastle
Thank you :)
To my surprise there was Susan Cranston…
To my surprise there was Susan Cranston sitting at a desk out of retirement. She must have known I was coming as I always book last minute . The original Jet2 holiday was now full so Susan as per usual worked her magic to get my holiday back on track. I am very grateful as my ears would have been ringing for days with my partners screaming.
18 août 2026
Réponse de Hays Travel - Newcastle
Ahh, it was lovely to see you too. Great to catch up and I know you will have a fab time :)
I booked a package holiday with…
I booked a package holiday with emerates holidays and although it was complicated going through the emerates service provider. Annabelle gave excellent service and I got all the paperwork and the email and the details of my holiday and I was pleased with my holiday package and Hayes travel and I would recommend them to anyone else who wanted to book a holiday
14 août 2026
Réponse de Hays Travel - Newcastle
Aw that is so nice thank you so much for taking the time to leave us feedback, have the best holiday!! :)
Liam was extremely helpful
Liam was extremely helpful. He was able to find what we wanted very efficiently. All-in-all a good experience
13 août 2026
Réponse de Hays Travel - Newcastle
Thank you for your wonderful 5-star review! We are so pleased to hear that our team member was efficient and helpful in finding what you wanted. We truly appreciate your kind words.
Staff friendly plenty of offers
Staff friendly plenty of offers . Our agent seemed new to job and we were given help by another member off staff . Good money rates
2 juin 2026
Réponse de Hays Travel - Newcastle
Thank you for taking the time to leave feedback :)
Allison was so helpful and patient.
Allison was so helpful and patient.
We really didn't have a clue and she talked us through choices.
11 août 2026
Réponse de Hays Travel - Newcastle
Thank you so much for your wonderful feedback! We are delighted to hear that our team member was so helpful and patient in guiding you through your choices.
Laura helped us with our enquiries
Laura helped us with our enquiries, she was very helpful indeed, really helpful and a really nice person. Very good experience. Thankyou x
9 août 2026
Réponse de Hays Travel - Newcastle
Thank you for your wonderful 5-star review! We are so pleased to hear that our team member was very helpful and provided such a good experience. We truly appreciate your kind words.
Friendly efficient staff
7 août 2026
Réponse de Hays Travel - Newcastle
Thank you for your lovely review!
Booked a holiday
Booked a holiday; called into Haymarket shop twice. Jordan (if I recall her name correctly ) was very switched on, professional, patient and helpful; an excellent advertisement for your organisation.
31 juillet 2026
Réponse de Hays Travel - Newcastle
Ah thank you for leaving lovely feedback, I will pass this onto Jordan she will be so happy, we are always here to help :)
Outstanding staff and service.
The member of staff (Laura) was extremely helpful and understanding. She helped us find the holiday we wanted at a great price. Outstanding staff and service.
5 août 2026
Réponse de Hays Travel - Newcastle
That is lovely, I will pass this onto Laura she will be over the moon :)
Very helpful
Very helpful. Tried her best ( and succeeded) to get us the holiday we wanted at the best price possible.
Thank you
5 août 2026
Réponse de Hays Travel - Newcastle
Aw thank you for taking the time to leave feedback :)
Laura was my person who assisted myself…
Laura was my person who assisted myself and my sister to book our holiday. She was very warm easy talk to the atmosphere was relaxed and Laura explored options for us. Laura explained everything to us and promoted all services Hayes offers. Well done Laura 😀
3 août 2026
Réponse de Hays Travel - Newcastle
Awww that is so kind! Laura is fab and I will pass this onto her she will be really happy :)
Really delivered!
Told our adviser what we wanted and they found great flights and accommodation in a suitable location for a fantastic price.
31 juillet 2026
Réponse de Hays Travel - Newcastle
Thank you for taking the time to leave us feedback, I will pass this onto Annabelle she will be over the moon :)
Beth has been very helpful when booking…
Beth has been very helpful when booking our family holiday and ensuring that we paid the best price.
She is very knowledgeable and enthusiastic. We will use Hays Travel again.
31 juillet 2026
Réponse de Hays Travel - Newcastle
Thank you for leaving such lovely feedback, I am so glad we got you all booked and sorted and we will always give you the best price! :)
If there is anything else you know where we are, thank you Beth :)
Very helpfull staff and great knowledge
21 juillet 2026
Réponse de Hays Travel - Newcastle
Aw thank you :)
Very friendly and helpful with all the…
Very friendly and helpful with all the right information
26 juillet 2026
Réponse de Hays Travel - Newcastle
Thank you for leaving such lovely feedback :)
Beth thank you for all your help we…
Beth thank you for all your help we really appreciate your help you always go that extra mile to help us.
We will always book our holidays with you… Thank you x
24 juillet 2026
Réponse de Hays Travel - Newcastle
Aw thank you so much for leaving such lush feedback, I love booking yous :) You know I am here to help anytime. Speak to you soon, Beth xx
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