The service we received from Mark was extremely efficient, friendly and patient in finding us a cruise for our 50th wedding anniversary next year. We felt he went out of his way to find us the perfect... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
I normally deal with one lady in particular who is so professional and helpful. Nothing seems to much bother. All the remaining staff are just lovely and make you feel so special.
L'entreprise a répondu
We have always experienced good service from the Newton Mearns branch and this time was no exception, Lynn promptly booked the cabins we requested with Fred Olsen. The whole process was handled quic... Voir plus
L'entreprise a répondu
My husband and I have had a GREAT service through Hays Travel Every time we’ve gone there. Excellent service from friendly, patient , knowledgable staff who clearly want to assist in getting you a hol... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
23 The Avenue, G77 6EY, Newton Mearns, Royaume-Uni
- 01413197965
4,9
Excellent
800 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Mark dealt with our change of booking…
Mark dealt with our change of booking in a very professional manner and always with a smile on his face. Nothing was too much trouble.
5 août 2026
Réponse de Hays Travel - Newton Mearns
Thank you for your wonderful 5-star review! We are so pleased to hear that Mark handled your booking change professionally and that nothing was too much trouble. We appreciate your kind words.
Kind Regards ,
Hays Travel Newton Mearns
Great service from Hays.
The service we received from Mark was the best we have had from any travel agents we have been to.
5 août 2026
Réponse de Hays Travel - Newton Mearns
Thank you for your wonderful feedback! We are so pleased to hear that you had such a positive experience with us. We truly appreciate you taking the time to share your comments.
Kind Regards
Hays Travel
Newton Mearns
5 star service
Mark was extremely knowledgeable, informative, helpful and patient. We will be thrilled to book with him again as he offered us a 5 star service. The booking process was smooth
28 juillet 2026
Réponse de Hays Travel - Newton Mearns
Thank you for your wonderful feedback! We are so pleased to hear that you received 5-star service and that the booking process was smooth. We truly appreciate your kind words.
Kind Regards
Hays Travel
Newton Mearns
Super service by Mark who finalised
Super service by Mark who finalised
Our booking and his patience with us and while on phone to NCL.
Thanks also to
Lynn for all her help and patience infinding us the right holiday
1 août 2026
Réponse de Hays Travel - Newton Mearns
Thank you for your wonderful review! We are so pleased to hear that you received such excellent service and that we could help you find the perfect holiday.
Kind Regards
Hays Travel
Newton Mearns
My trip to Kos was suggested and booked…
My trip to Kos was suggested and booked by the efficient, knowledgeable and consistently friendly team at Newton Mearns.
30 juillet 2026
Réponse de Hays Travel - Newton Mearns
Thank you for your wonderful feedback! We are so pleased to hear that our team provided such an efficient, knowledgeable, and consistently friendly service for your trip to Kos.
Kind Regards,
Hays Travel Newton Mearns
Excellent servicd from Faith
Faith provided excellent service and managed to accommodate my requirements really well. A gentleman and a lady (might have been Faith's manager) also gave excellent assistance when I asked additional questions. I am delighted by ghe entire experience and would have no hesitation in recommending Hays in Newton Mearns .
1 août 2026
Réponse de Hays Travel - Newton Mearns
Thank you for your wonderful 5-star review! We are so pleased to hear that you had such a delightful experience and that our team, including Faith, provided excellent service and assistance. Your recommendation means a lot to us.
Kind Regards
Hays Travel
Newton Mearns
Réponse de Hays Travel - Newton Mearns
Thank you for your kind feedback! We are so pleased to hear that you found our service to be both helpful and informative. We truly appreciate your kind words.
The staff are very helpful and was able…
The staff are very helpful and was able to transfer our holiday over from p&o to your self's
23 juillet 2026
Réponse de Hays Travel - Newton Mearns
Thank you so much for your wonderful feedback! We are delighted to hear that our staff were able to assist you with your holiday. We appreciate your kind words!
Kind Regards
Hays Travel
Lorraine was as usual extra helpful
Lorraine was as usual extra helpful, efficient and very effectively able to tailor us our cruise to the exact travelling specifications we requested and we appreciate this.
Thank you Lorraine for your friendly, prompt and pleasure to serve you manner.
30 juillet 2026
Réponse de Hays Travel - Newton Mearns
Thank you for your wonderful feedback! We are so pleased to hear that your experience was excellent and that your cruise was tailored perfectly to your specifications.
Excellent advice & service. I started off unsure of where to have a…
I started off unsure of where to have a short break but careful guidance from Mark helped me to make an excellent choice. The process was efficient and the staff really helpful
22 juillet 2026
Réponse de Hays Travel - Newton Mearns
Thank you so much for your wonderful 5-star review! We are delighted to hear that our team provided careful guidance and made the process efficient for you. We appreciate your kind words.
Réponse de Hays Travel - Newton Mearns
Thank you for your wonderful feedback! We are so pleased to hear that you found our service to be great and efficient. We truly appreciate your kind words.
Kind Regards
Hays Travel
Booked our cruise through Mark
Booked our cruise through Mark. He was brilliant, taking time to ensure he understood our needs and then finding an amazing deal. We never felt rushed and every detail was covered.
25 juillet 2026
Réponse de Hays Travel - Newton Mearns
Thank you for your wonderful feedback! We are so pleased to hear that you had such a positive experience booking your cruise and that every detail was covered to your satisfaction.
Kind Regards
Hays Travel
Mark has so much knowledge and is also…
Mark has so much knowledge and is also extremely helpful
19 juillet 2026
Réponse de Hays Travel - Newton Mearns
Thank you for the kind comments on the service received from Mark in-store.
Réponse de Hays Travel - Newton Mearns
Thank you for your wonderful review! We are so pleased to hear that you found our service friendly and helpful.
Kind Regards,
Hays Travel Newton Mearns
What a team!
The staff in Newton Mearns are so professional
Lorraine and Laura worked as a team to secure us best price for an expensive cruise. Within a matter of a couple of hours everything is organised
17 juillet 2026
Réponse de Hays Travel - Newton Mearns
Thank you for your wonderful feedback! We are so pleased to hear that our team secured such a great price for your cruise and that everything was organised so efficiently.
Kind Regards
Hays Travel
Newton Mearns
Lynne gave plenty of helpful advice…
Lynne gave plenty of helpful advice about sights and accommodation,some from personal experience. She was very helpful to narrow down our choice of place and hotel. Also travel arrangements including a private transfer. We are really happy with the staff and service at Hays every time we use them. Everything is covered and makes life easy and look forward to our lovely holiday.
15 juillet 2026
Réponse de Hays Travel - Newton Mearns
Thank you so much for your wonderful review! It's fantastic to hear that you consistently have such positive experiences with us. We're so pleased that we could help narrow down your choices and make your travel arrangements easy for your upcoming holiday. We look forward to assisting you again in the future!
Kind Regards
Hays Travel
Amazing service from the Newton Mearns…
Amazing service from the Newton Mearns team! So helpful and friendly. Especially Lorraine.
12 juillet 2026
Réponse de Hays Travel - Newton Mearns
Thank you so much for your wonderful feedback! We are so pleased to hear that our team provided such helpful and friendly service.
Kind Regards
Hays Travel
Very Happy
We booked a Cunard cruise through Hays Travel in Newton Mearns and it was a very pleasant experience. Lynn was great at explaining everything, helping us find a suitable cabin and advising us on travel options for before and after our cruise.
All nice and straightforward so thanks again Lynn
12 juillet 2026
Réponse de Hays Travel - Newton Mearns
Thank you for your wonderful review! We are so pleased to hear that your experience was so positive and that we could help you find the perfect cruise. We appreciate your kind words.
Kind Regards
Hays Travel
I received excellent service from Mark…
I received excellent service from Mark throughout the entire booking process. Mark is always friendly, professional, and extremely knowledgeable, taking the time to understand exactly what we were looking for and offering helpful recommendations. Communication was clear, every detail was handled efficiently, making the experience stress-free from start to finish.
6 juillet 2026
Réponse de Hays Travel - Newton Mearns
Thank you so much for your wonderful review! We are delighted to hear that you had such a positive experience and that Mark was so helpful throughout your booking process.
Kind Regards
Hays Travel Hasting
Was guided through everything that was…
Was guided through everything that was available on my timeline and budget. Lots of valuable info provided.
8 juillet 2026
Réponse de Hays Travel - Newton Mearns
We're so glad we could provide valuable information and guide you through your options within your timeline and budget. Thank you for your kind words!
Kind Regards
Hays Travel Hastings
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