The service we received from Mark was extremely efficient, friendly and patient in finding us a cruise for our 50th wedding anniversary next year. We felt he went out of his way to find us the perfect... Voir plus
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The service we received from Mark was extremely efficient, friendly and patient in finding us a cruise for our 50th wedding anniversary next year. We felt he went out of his way to find us the perfect... Voir plus
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We have always experienced good service from the Newton Mearns branch and this time was no exception, Lynn promptly booked the cabins we requested with Fred Olsen. The whole process was handled quic... Voir plus
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I normally deal with one lady in particular who is so professional and helpful. Nothing seems to much bother. All the remaining staff are just lovely and make you feel so special.
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Lynne gave plenty of helpful advice about sights and accommodation,some from personal experience. She was very helpful to narrow down our choice of place and hotel. Also travel arrangements including... Voir plus
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Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
23 The Avenue, G77 6EY, Newton Mearns, Royaume-Uni
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Professional and friendly Lynn provided expert advice and was very helpful. Would certainly book here again.

Réponse de Hays Travel - Newton Mearns
Excellent customer service. Lynn took the time to make sure the booking was correct as the computer screen / system was missing some information.

Réponse de Hays Travel - Newton Mearns
Mark was the member of staff who dealt with our holiday cruise. Excellent he was

Réponse de Hays Travel - Newton Mearns
Lorraine was great, booked our holiday with ease. I then realised after I left the travel agency the dates I chose weren’t suitable for me, should have checked my commitments first!
Contacted Lorraine at Newton Mearns who changed the dates for me with no problem.
So a great experience.

Réponse de Hays Travel - Newton Mearns
Faith was very helpful and got us a great deal nothing was any trouble

Réponse de Hays Travel - Newton Mearns
We were thoroughly delighted with our visit to the Newton Mearns location.
Mark as always, was brilliant and spent a lot of time in getting us the best deal.
We wouldn't do anywhere else.
Mark is a real ambassador for Hays.

Réponse de Hays Travel - Newton Mearns
Staff are very knowledgeable and offer different options for holidays and you don't feel pressured into signing up to something you don't want.

Réponse de Hays Travel - Newton Mearns

Réponse de Hays Travel - Newton Mearns
We used hays customer service was & is always amazing Lainey has served us numerous times & always has good advice.
Lovely lady good choice of holidays to pick from
Brilliant service from Mark today organising travel insurance for upcoming holiday. Quick and pain free.
Everything was easy and efficient. Lorraine is excellent
The staff menmber was helpful and efficient.She booked at the price we were looking for.She had a happy and pleasant manner.
Mark made everything very easy, we were trying to book a 5 night break with Jet 2 online for 8 adults and 5 children and were having trouble getting child free places, for whatever reason it worked in the store and Mark found 3 child free places which saved around £1500
From the moment I walked in i was met by a smiling happy lady who went above and beyond to help me find the holiday I was looking for and could afford.
She was patient and clicked on a number of suggestions I put to her but didn't give up.
I left a very happy person with the holiday I didn't think I could afford but she found it for me.
It is not the first time I have booked with Hays and find all the staff the same very helpful and friendly. When you come out from booking a holiday you feel great.

Réponse de Hays Travel - Newton Mearns
Have always booked with Hays because they are helpful and efficient. Lynne was very helpful and knowledgeable.

Réponse de Hays Travel - Newton Mearns
As in my previous review, we found Lorraine again to be very professional and efficient. It makes us comfortable with using Hays.

Réponse de Hays Travel - Newton Mearns
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