The service we received from Mark was extremely efficient, friendly and patient in finding us a cruise for our 50th wedding anniversary next year. We felt he went out of his way to find us the perfect... Voir plus
L'entreprise a répondu
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We have always experienced good service from the Newton Mearns branch and this time was no exception, Lynn promptly booked the cabins we requested with Fred Olsen. The whole process was handled quic... Voir plus
L'entreprise a répondu
I normally deal with one lady in particular who is so professional and helpful. Nothing seems to much bother. All the remaining staff are just lovely and make you feel so special.
L'entreprise a répondu
Lynne gave plenty of helpful advice about sights and accommodation,some from personal experience. She was very helpful to narrow down our choice of place and hotel. Also travel arrangements including... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
23 The Avenue, G77 6EY, Newton Mearns, Royaume-Uni
- 01413197965
4,9
Excellent
803 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Hays Travel - Newton Mearns
We appreciate you taking the time to leave us a review; we are so happy we could help arrange your holiday.
Hays Travel
Knowledgeable staff
Lynn was very friendly, knowledgeable, thorough, efficient and patient in dealing with our booking. Nothing was a bother to her.
31 janvier 2026
Réponse de Hays Travel - Newton Mearns
We appreciate you taking the time to share your experience. We're so happy to hear that our service met your expectations and that you found the booking process easy.
Hays Travel
An excellent experience
An excellent experience. Elizabeth is obviously a very experienced and knowledgeable travel agent and her detailed knowledge convinced us to book the cruise to Norway. This is the second holiday we have booked through Elizabeth. Thanks
29 janvier 2026
Réponse de Hays Travel - Newton Mearns
We're happy to hear that your experience was excellent and that our expertise helped you book your cruise to Norway. Thank you for your continued trust in us for your holiday plans.
Hays Travel
Your travel agent Mark
Your travel agent Mark. He us thorough and explains everything clearly
30 janvier 2026
Réponse de Hays Travel - Newton Mearns
We're happy to hear that you found the service thorough and clear. Thank you for your positive feedback; we appreciate it.
Hays Travel
Lorraine was fantastic
Lorraine was fantastic, explained everything about our booking and very thorough!
Credit to your branch, thanks again
27 janvier 2026
Réponse de Hays Travel - Newton Mearns
Lisa Jayne,
We appreciate your kind words! We are so glad to hear that you found our service helpful and informative and that you were happy with your booking experience.
Hays Travel
Great customer service
As Lynne was very helpful checking out several cruise holidays before we made our decision and we had visited late on Sunday afternoon not knowing Hays closed early.
And following day helped to suggest possible hotels for our short stay in Majorca
25 janvier 2026
Réponse de Hays Travel - Newton Mearns
MRS FIONAANNE STEWART,
We're happy to hear that you found our assistance helpful when choosing your cruise holiday and suggesting hotels. We appreciate you taking the time to share your positive experience.
Hays Travel
Really positive experience
Erin was really helpful and fixed us up with an excellent holiday.
27 janvier 2026
Réponse de Hays Travel - Newton Mearns
Jim kerrigan,
We appreciate your kind words! We are so happy to hear that we could help you arrange an excellent holiday for you.
Hays Travel
Great operators
All the staff were really good and Faith managed to get us booked on a cruise. She was very efficient, pleasant and nothing was a bother to her.
10 janvier 2026
Réponse de Hays Travel - Newton Mearns
Helen Quietsch,
We appreciate your kind words! We're so happy to hear that our team was helpful and efficient in booking your cruise. It was a pleasure assisting you.
Hays Travel
5 star service
Agent was pleasant, thorough and paid attention to detail. Could answer most questions and happy to ask a colleague when necessary. Online communication very good using the Hays Travel app. All round impressive.
24 janvier 2026
Réponse de Hays Travel - Newton Mearns
Eleanor McDougall,
We appreciate you taking the time to share your experience. We're happy to hear that our agent was helpful and thorough, and that you found the online communication impressive.
Hays Travel
Great service and knowledge.
Visited shop, explained what we were looking for and got exactly what we asked for. Mark did a great job..but then no more than we expected from this great team.
22 janvier 2026
Réponse de Hays Travel - Newton Mearns
We're happy to hear that you received exactly what you were looking for during your visit. We appreciate your recognition of our team's efforts and thank you for your feedback.
Hays Travel
Very knowledgeable and helpful staff
Very knowledgeable and helpful staff, which made booking the trip very easy. Their advice also gave me a much better deal than I would have got had I tried to do it myself! Thank you Lynn.
16 janvier 2026
Réponse de Hays Travel - Newton Mearns
customer,
We're happy to hear that our team's expertise made booking your trip easy and beneficial. We appreciate you taking the time to share your positive experience!
Hays Travel
The overall and personal attention is…
The overall and personal attention is exceptional
8 janvier 2026
Réponse de Hays Travel - Newton Mearns
We're happy to hear that you had such a positive experience with our dedicated attention. Thank you for your feedback!
I was arranging travel insurance which…
I was arranging travel insurance which was done efficiently.
14 janvier 2026
Réponse de Hays Travel - Newton Mearns
We appreciate you taking the time to share your experience. We're happy to hear that your travel insurance arrangement was done efficiently.
Réponse de Hays Travel - Newton Mearns
We appreciate your fantastic review and are so glad that you found our service helpful and first class.
We've booked our holidays through Hays…
We've booked our holidays through Hays for a number of years and always found staff to be verbally pleasant and helpful
10 janvier 2026
Réponse de Hays Travel - Newton Mearns
We appreciate you taking the time to share your positive experience, thank you for your kind comments received when in store.
I phoned the Newton Mearns branch
I phoned the Newton Mearns branch, knowing the holiday I was going to book. I thought it would be better to book through a retail shop and speak to a real person. Lorraine was reallfy helpful and booked me an upgraded room type for less money than I was going to pay booking direct. Great experience.
10 janvier 2026
Réponse de Hays Travel - Newton Mearns
Thank you for your kind comments.
Réponse de Hays Travel - Newton Mearns
Thank you for the kind comment on the service received in-store.
Efficient and professional
Thank you to Mark for being responsive to my questions and booking our holiday. Mark was quick and efficient in getting back to me with our holiday quotes and was patient with us when we decided to change our holiday destination!
Mark is kind and professional and provided an excellent service, many thanks.
8 janvier 2026
Réponse de Hays Travel - Newton Mearns
Thank you for your kind comments!
Very helpful and good with advice .
8 janvier 2026
Réponse de Hays Travel - Newton Mearns
Thank you for your kind comments!
Thank you Lynn for helping us find our…
Thank you Lynn for helping us find our 'once in a lifetime' holiday to India. The service you provided was relaxed and informative.
5 janvier 2026
Réponse de Hays Travel - Newton Mearns
We appreciate you sharing your experience. We are so happy we could help you find your special holiday to India with relaxed and informative service.
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