The service we received from Mark was extremely efficient, friendly and patient in finding us a cruise for our 50th wedding anniversary next year. We felt he went out of his way to find us the perfect... Voir plus
L'entreprise a répondu
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We have always experienced good service from the Newton Mearns branch and this time was no exception, Lynn promptly booked the cabins we requested with Fred Olsen. The whole process was handled quic... Voir plus
L'entreprise a répondu
I normally deal with one lady in particular who is so professional and helpful. Nothing seems to much bother. All the remaining staff are just lovely and make you feel so special.
L'entreprise a répondu
Lynne gave plenty of helpful advice about sights and accommodation,some from personal experience. She was very helpful to narrow down our choice of place and hotel. Also travel arrangements including... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
23 The Avenue, G77 6EY, Newton Mearns, Royaume-Uni
- 01413197965
4,9
Excellent
803 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Answered all questions nicely and…
Answered all questions nicely and completed the holiday booking we asked for to our request.
28 octobre 2025
Réponse de Hays Travel - Newton Mearns
Thank you so much for your lovely feedback, it's very much appreciated.
Helpful and professional
Lynn was helpful, patient and willing to spend time trying to find the right combination of flight and hotel for us.
2 novembre 2025
Réponse de Hays Travel - Newton Mearns
Thank you so much for your lovely feedback, it's very much appreciated.
As always Lynn a great help and knows…
As always Lynn a great help and knows how to think outside the box to get you a great holiday
29 octobre 2025
Réponse de Hays Travel - Newton Mearns
Thank you so much for your lovely feedback, it's very much appreciated.
As usual expert advice and made to feel…
As usual expert advice and made to feel as if nothing is a problem as I ask many questions.
16 octobre 2025
Réponse de Hays Travel - Newton Mearns
Thank you for taking the time to review the service received from Lorraine.
Hays Travel
Lorraine was so helpful in every way.
Nothing was any trouble to her. Would definitely recommend Lorraine at Hays Travel to friends and family.
22 octobre 2025
Réponse de Hays Travel - Newton Mearns
Thank you for the kind comments on the service received.
Helpful and persevered
Thanks to staff particularly Mark for persevering with our (in my view) complicated booking.
21 octobre 2025
Réponse de Hays Travel - Newton Mearns
Thank you for your kind comments on the service received from our Newton Mearns store.
I had to cancel holiday 24 hrs before…
I had to cancel holiday 24 hrs before travelling . As I was terribly ill .
Called for advice to Hays travel helpline not branch very very poor very upsetting left feeling very unsupported when we both needed reassurance if nothing else Since then I’ve had no response or follow up call from Hays
So so disappointed
24 juillet 2025
5 star
Really helpful advice and great customer service. Made the whole thing easy, with peace of mind
23 septembre 2025
Réponse de Hays Travel - Newton Mearns
Thank you so much for your lovely feedback, it's very much appreciated.
Excellent service
Quick, easy and so helpful - even when I went back in 15 mins later to ask for a minor change to my booking. Definitely worth 5 stars.
7 octobre 2025
Réponse de Hays Travel - Newton Mearns
Thank you for the kind comments.
My preferred Holiday Agent
I have used Hays 3 times in the past year and will now continue to do so. The assistance from Lorraine was efficient and carried out with enthusiasm and knowledge. Very communicative, making my wife and I absolutely confident that all will be properly set up.
2 octobre 2025
Réponse de Hays Travel - Newton Mearns
Thank you for the kind comments on the service received.
Great staff
Staff at the store in Newton Mearns are fantastic, especially Lorraine the manager.
Super helpful and knowledgeable. Always a pleasure to deal with 😁👍
3 octobre 2025
Réponse de Hays Travel - Newton Mearns
Thank you very much for your lovely feedback, it's very much appreciated.
Best for price.
Just booked next year's holiday to Sorrento at the Newton Mearns branch. A great price as always from Lynn. They are always so helpful in-branch we wouldn't go anywhere else.
28 septembre 2025
Réponse de Hays Travel - Newton Mearns
Thank you for the kind comments on the service received from Lynn.
Delighted with the service
The initial quote was delivered promptly by Lynn and all the components explained well. After resolving all my many questions, I have booked the ideal cruise and stay holiday for all the family.
24 septembre 2025
Réponse de Hays Travel - Newton Mearns
Thank you so much for your lovely feedback, it's very much appreciated.
Very patient member of staff
Elisabeth was very patient on the phone to a travel company on my behalf and managed to get me a great deal on my 2027 holiday. I was very impressed 👍
19 septembre 2025
Réponse de Hays Travel - Newton Mearns
Thank you so much for your lovely feedback, it's very much appreciated.
Réponse de Hays Travel - Newton Mearns
Thank you so much for your lovely feedback, it's very much appreciated.
The travel advisor
The travel advisor, Erin, was efficient and wasted no time coming up with a suitable holiday destination for me.
14 septembre 2025
Réponse de Hays Travel - Newton Mearns
Thank you very much for your lovely feedback, it's very much appreciated - Erin
Lovely girl thst bookrd for us / very…
Lovely girl thst bookrd for us / very efficient
5 septembre 2025
Réponse de Hays Travel - Newton Mearns
Thank you very much for your lovely feedback, it's very much appreciated.
We are local to Hays travel Newton…
We are local to Hays travel Newton Mearns and the staff are more like friends, Lorraine is always so helpful and laughs along with me at my incompetence at booking a holiday.
The process is made so much easier when you feel that the staff are happy to see you.
12 septembre 2025
Réponse de Hays Travel - Newton Mearns
Thank you very much for your lovely feedback, it's very much appreciated.
Mark at newton mearns branch always…
Mark at newton mearns branch always pleasant and helpful. Been using Hays travel fir years. Would not go anywhere else
2 septembre 2025
Réponse de Hays Travel - Newton Mearns
Thank you so much for the review and kind comments on the service received in-store from Mark
Very happy with my experience on…
Very happy with my experience on booking my holiday & Cruise yesterday. Lorraine was very helpful & knowledgeable.
1 septembre 2025
Réponse de Hays Travel - Newton Mearns
Thank you so much for the review and kind comments on the service received in-store from Lorraine.
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