Hays Travel - Nichola-Lesley Hodgkins Avis 

Nikki is always very helpful and prompt to answer any queries. An excellent service by Nikki.

Nicci
Always goes the extra mile
Booked several times !
So professional and helpful
Makes booking so easy

Nicky is amazing she books all my trips. She is professional friendly and listens to what you want. She is like the ultimate travel guide.

Nicci was incredibly helpful, knowledgeable, and flexible throughout the whole booking process. When our plans changed, she adapted everything without any hassle and was always on hand to answer questions and offer advice. She made booking our holiday easy and stress-free from start to finish. I have already recommended her to others, and I wouldn't hesitate to do so again. Highly recommended!

Nicci was perfect she got us everything we asked fir

The customer service from Nicci was outstanding, she could not do enough for my family and I, removing all of the stress from planning and organising the holiday. I will only be using her personally to book any holidays in future. Thank you, Nicci.

Nicci has bent over backwards to help me plan my business trip, linked to my required budget, plus helps organise my itinerary. Definately recommend using her, I certainly will for all my business trips in the future!

We came to independent Hays Travel agent Nichola-Lesley Hodgkins ‘Nicci’ last year wanting to book a very special holiday, our honeymoon. Flying just one day after our wedding in March, we knew we wanted sun but also understood we would be limited on destinations due to the time of year. We are also not the type of couple who just like to relax by the pool, so it was important for us to find somewhere with activities and things to do.

Nicci worked endlessly researching climates, honeymoon destinations and the best options for us. She sent over so many amazing suggestions and eventually helped us narrow it down to the beautiful Mauritius. Nicci’s many years of experience really showed here as she recommended the ‘Beachcomber resorts’ based on genuine guest feedback and experiences not just TripAdvisor reviews etc and wow she was absolutely right!

We stayed at Canonnier Beachcomber and although we went slightly over our original budget, we honestly wouldn’t change a thing. Nicci reassured us beforehand that for such a special holiday it would be worth it, and she couldn’t have been more correct. She went above and beyond to make our honeymoon perfect contacting the hotel before our arrival so we were welcomed with beautiful bed decorations and fizz. She also arranged day trips directly with Beachcomber from Canonnier to Paradis and Shandrani, which are included free as part of the Beachcomber resorts. On top of this, the hotel kindly gifted us a full-day boat trip to three islands as a honeymoon gift, which was absolutely amazing.

What sets Nicci apart from going into a standard travel agent store is the incredibly personalised service she provides. The communication, follow up, care and attention to detail made us feel so valued, special and safe throughout. With recent unrest and flight cancellations, Nicci made our safety and reassurance a priority. She printed all of our ATOL protection documents in a beautiful travel wallet, and because our all in one forms and check-ins were due on our wedding day, Nicci completed everything for us so we had absolutely no stress on the lead up to our wedding or on the day.
Because of Nicci, we were able to completely relax and simply enjoy the most special time of our lives. Thank you from the bottom of our hearts Nicci, you made our honeymoon unforgettable ❤️

It was a good experience, Nicci was very friendly and helpful, she knows a lot about the travel industry and fills you with confidence when booking. She got the right holiday for us.