Hays Travel - Nikki Neilson Avis 

I've had the pleasure of booking a couple of times with Nikki now. Everything has been so smooth. She's so helpful and full of information. Nothing is too much trouble. Cannot reccommend enough

Nikki was fantastic to work with and super helpful!

Nikki is very catering and makes sure that everything you ask for in the holiday is what you get out of it

I have booked with Nikki a few times now and she is always very helpful , friendly efficient and makes sure she finds the best holiday for our requirements and budget .

Nikki very helpful and informative

Originally made an enquiry for a weeks holiday in 2025 received a quote but I sat on it too long and price changed. Then requested the agent to do so again and they found a similar hotel with same conditions in my targeted area that was slightly cheaper. I quickly secured the booking this time as soon as relevant links were forwarded to me which was very rapid.

Nikki always gets back to us very quickly with some great holiday options. You even get a better price from Nikki than the holiday websites.
First class service, we have recommended Nikki to friends and family.

Quick reply and made booking easy

Nikki has been so helpful and great thru the whole experience

How easy it is to communicate with Nikki and get the right package

Always goes the extra mile to meet your requirements - dates / preferred airport/ best prices / suitable for us.
I know if I need help she’s there and if I ask a question I get an answer - service at its best 5star!

We purchased a resale cabin that someone unfortunately could no longer use. Nikki advertised it through Facebook. My daughter spotted it as it was a cruise we originally wanted to book but it was full for my grandson’s age.
Nikki therefore helped both of us out very quickly and efficiently!

Nikki is very professional, very quick to respond to any enquiries you have and she always endeavours to ensure you get the best price available. That's why I always book my holidays with her and nobody else.

Nikki was fab to deal with. Lovely lady who found us a great deal on a holiday. I definitely recommend Nikki for any travel requirements.

Nikki gave us a very personal experience, guiding us through the booking process

Nikki at Hays Travel was amazing!

Nikki is really friendly and informative and answered all the questions I had. I am an anxious traveller and she really did all she could to make things easy and put my mind at ease. Would recommend booking via her 100%

Great seamless service

We booked through Nikki last year and she managed to find us a great hotel and so we have booked through her again for this year. She really has been a star.

Booking our Holiday has been a breeze with Nikki.
Friendly, quick to respond, super knowledgable, and knew what i wanted before i told her im sure!
I wish i had gone to her sooner!
I would definately book again with Nikki