The agents were friendly, knowledgeable professional and caring. They listened carefully to our needs and wrapped a tailored holiday around them. Patient attentive and supportive Will certainly go... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
The lady that we spoke to in the shop, listened well to what we wanted, she did not make us feel rushed, and spent time looking for the best we could get for our budget and flying from an airport clos... Voir plus
We try and get the same young lady. for our holiday booking she is friendly very informative on locations and is very professional
Thank you Grace for helping us book our flights to Portugal and our hire car. Very helpful and professional. Much appreciated.
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
96 High Street, DL7 8PP, Northallerton, Royaume-Uni
- 01609 780800
4,9
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Booked with ease
Came in after seeing an advert online, Elisha in Northallerton explained all the details but also showed some alternatives which I went with as times and airline suited us better, Elisha made the booking experience feel easy and not rushed
3 février 2026
Réponse de Hays Travel - Northallerton
Thank you for leaving a review! I hope you have a fantastic holiday!
Best Wishes, Elisha
Nicola was brilliant as always
Nicola was brilliant as always. It's always a very welcoming experience and a pleasure to see the team, thank you
3 février 2026
Réponse de Hays Travel - Northallerton
Thank you for taking the time to leave a review. Its always a pleasure helping you book your holidays!
Best Wishes Nicola
Helpful and Knowledgeable
I spoke to Wendy at Hays Travel Northallerton and advised her what I would like on my cruise holiday. I was a bit uncertain on the cabin and Wendy was very helpful and guided me to a more suitable cabin. Very helpful and knowledgeable.
30 janvier 2026
Réponse de Hays Travel - Northallerton
Thank you for leaving a review on our page. I hope you have a wonderful holiday and we cannot wait to hear about it upon you return.
Best Wishes, Wendy
Booking trip to New York
Booking trip to New York
From contacting the Northallerton branch with what I was wanting - they came back same day with a quote but I then went back to them to make amendments - nothing was too much trouble. Again came back promptly with exactly what we required for our trip to New York - went into branch to complete. Very happy with the service and was also advised that the dollar exchange was good - so purchased some whilst in branch. Would highly recommend Hays in Northallerton
29 janvier 2026
Réponse de Hays Travel - Northallerton
Thank you very much for leaving a review on our page Pam. It was a pleasure helping you find your dream, holiday to New York. We hope you have a wonderful time!
Best Wishes, Elisha
Very patient flexible Grace and Wendy …
Very patient flexible Grace and Wendy were both helpful
29 janvier 2026
Réponse de Hays Travel - Northallerton
Thank you for taking the time to leave a review. It was a pleasure helping you find your perfect holiday!
Best Wishes, Grace and Wendy
Réponse de Hays Travel - Northallerton
Hi! Many thanks for this review, Its always a pleasure.
best regards,
Nicola :)
Réponse de Hays Travel - Northallerton
Thank you for such a great review. I’m sure you will have a fantastic time in Cyprus!
Best wishes,
Grace
Good service to customers goes a long…
Good service to customers goes a long way keep it up
21 janvier 2026
Réponse de Hays Travel - Northallerton
Thank you for your review, it is very much appreciated. It was a pleasure helping you to book your fantastic Malta getaway!
Many thanks,
Grace
Nicola was extremely helpful &…
Nicola was extremely helpful & knowledgeable. We had done some research on where we wanted to go & Nicola found the deal & booked it up for us. The holiday was a great deal at a fab price.
27 janvier 2026
Réponse de Hays Travel - Northallerton
Thank yo for taking the time to leave a review on out page. I am glad you had a pleasant experience in store. We cannot wait to hear all about your adventures upon your return!
Best Wishes, Nicola
Réponse de Hays Travel - Northallerton
Thank you for taking the time to leave a review on out page. We hope you have a fantastic holiday to Italy!
Best Wishes, Grace
Amazing customer service
Amazing customer service. Nicola listened to exactly what I was looking for and then exceeded expectations. I would highly recommend the Northallerton branch.
26 janvier 2026
Réponse de Hays Travel - Northallerton
Thank yo for taking the time to leave a review on out page. It was a pleasure helping you book your holiday! I hope you have a wonderful time in Spain!
Best Wishes, Nicola
Réponse de Hays Travel - Northallerton
Thank you so much for taking the time to complete our review service and for leaving such great comments. I'm sure you'll have a fabulous time in Tenerife.
Best Wishes
Steph
A great service from Steph at the…
A great service from Steph at the Northallerton branch nothing was to much trouble in finding out short getaway .
25 janvier 2026
Réponse de Hays Travel - Northallerton
Thank you so much for your 5 star review and for leaving such lovely comments. It was a pleasure helping you book and I'm sure you'll have a great time in Majorca.
Best Wishes
Steph
Helpful, Informative, Knowledgeable & Diligent
Nicola, our Travel Booking Guide was great. Not at all pushy. She told us what we wanted to know, plus gave us some background information about the hotel and its surrounding area and proximity to the sights. We weren't pressured to commit there and then. We felt free to go for a coffee and take time to think things over. All things considered we returned later, refreshed and ready to book. Thank you.
20 janvier 2026
Réponse de Hays Travel - Northallerton
Thank you very much for your review on our page. It was a pleasure helping you find and book your holiday. We are glad you had a very pleasant experience in our store!
Best Wishes, Nicola
Réponse de Hays Travel - Northallerton
Thank you for leaving a review. I hope you have a wonderful time on holiday to Portugal!
Best Wishes, Elisha
Réponse de Hays Travel - Northallerton
Thank you very much for leaving a review! I hope you have a fantastic trip to Portugal!
Best Wishes, Sophie
Always a great service
Always a great service, friendly and listens to our requirements.
23 janvier 2026
Réponse de Hays Travel - Northallerton
Thank you for leaving a review. It was a pleasure helping you book your amazing holiday to Spain!
Best Wishes, Elisha
All the staff very helpful and patent.
All the staff very helpful and patent.
Good product knoledge.
23 janvier 2026
Réponse de Hays Travel - Northallerton
Thank you for taking the time to leave a review! Its always a pleasure helping you book your holidays!
Best Wishes, Elisha
Réponse de Hays Travel - Northallerton
Thank you for taking the time to leave a review! I hope you have a fantastic holiday to Spain!
Best Wishes, Emily
Hayes Travel Northallerton
Prompt service when we walked through the door. Pleasant staff. Efficiently dealt with our requests. Holiday booked!
21 janvier 2026
Réponse de Hays Travel - Northallerton
Thank You so much for your lovely review, it was a pleasure to help with your holiday, Nicola x
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.