On booking my holiday with Hays travel. The only problem was with my phone, there was no way I could be contacted. I went into the travel shop and spoke to Zoe who booked my holiday, with a money sa... Voir plus
L'entreprise a répondu
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On booking my holiday with Hays travel. The only problem was with my phone, there was no way I could be contacted. I went into the travel shop and spoke to Zoe who booked my holiday, with a money sa... Voir plus
L'entreprise a répondu
Excellent service. The staff were very friendly and patient. We wanted a cruising holiday and they were able to select the kind of cruise that we were looking for at the best deal. They took their ti... Voir plus
L'entreprise a répondu
Walked into the newly decorated shop, there were 4 agents sitting at desks, graham who we have booked with before was with a couple, so we went to Mia. We already knew where we wanted to go on Holiday... Voir plus
L'entreprise a répondu
Excellent service from Graham. He spent a lot of time sorting out a special holiday for me and to get the best price. Would highly recommend using Hays Travel in Oadby.
L'entreprise a répondu
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
70 The Parade, LE2 5BF, Oadby, Royaume-Uni
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Emma was very friendly and was very knowledgable about where we wanted to go and what we needed to do will definitely book holidays there again

Réponse de Hays Travel - Oadby
The young lady who did our booking was very friendly and knew exactly how to get the holiday sorted. I like booking through Hays because all the staff are very helpful and friendly

Réponse de Hays Travel - Oadby
Manager went above and beyond to sort out a problem with our holiday

Réponse de Hays Travel - Oadby
Felt that the lady was extremely pleasant, but unsure of what she was doing. The process took a long time...

Réponse de Hays Travel - Oadby
The team all work together to try and get our holiday sorted. It was very bespoke and needed a lot of detail. They were very patient and supportive. Give a shout out to Emma at Oadby.

Réponse de Hays Travel - Oadby
Friendly staff. Sorted out and printed out all the necessary documents (so we didn't have to do it).
Also usually give us a good exchange rate (euro's).

Réponse de Hays Travel - Oadby
Very welcoming and friendly staff. Couldn’t have been more patient and helpful.

Réponse de Hays Travel - Oadby
We have used Hays travel Oadby before and had excellent service.
Choosing a Lake Garda Holiday we had the expertise of Graham who guided us through the vast array of choices, even booking our plane seats. What a star! Thank you

Réponse de Hays Travel - Oadby
Dealt with Graham who is extremely efficient and helpful

Réponse de Hays Travel - Oadby
Wanted to book trip to Prague on Monday 13 April 2026 on a short notice, I spoke to Zoe over the phone confirming my dates and hotel on Thursday 9 April in the morning ,she was very polite and helpful,Zoe found a hotel and flight from east midlands and found a offer I could not refuse and told her that I will come to the oadby parade store to book the trip on the same day,this is what I call customer service at its best,please pass my gratitude to Zoe who made my day

Réponse de Hays Travel - Oadby

Réponse de Hays Travel - Oadby
The assistant was very receptive, helpful, polite & professional, I was impressed with how my booking was handled so quickly by Emma .
Thank-you
ANTHONY CHAPMAN

Réponse de Hays Travel - Oadby
Very friendly helpful staff,Zoe at the Oadby branch was fantastic

Réponse de Hays Travel - Oadby
Everyone helpful, pleasant and welcoming - despite my indecision! Thank you.

Réponse de Hays Travel - Oadby
Fast, effiicent and friendly service from Graham. Explained everything clearly

Réponse de Hays Travel - Oadby
Felt very welcomed when entered,
Great staff,
Very helpful, Had time to listen,
Will definitely be booking again with them.

Réponse de Hays Travel - Oadby
Graham Taylor the manager he always makes you welcome,Vast knowledge,Friendly colleagues,Excellent manners,And great respect for the individual.

Réponse de Hays Travel - Oadby
First time booking with hays travel and it won’t be the last, excellent customer service, Zoe in the oadby branch worked so hard for us on a large booking, nothing was too much trouble
Amazing service

Réponse de Hays Travel - Oadby
Zoe from Hays travel was absolutely faultless on sorting out our special holiday to Antigua - we could not decide which hotel. Zoe knew that one of them sold day tickets to the cruise ships and it could be busy on these days - she also had good knowledge of the other hotels we had been considering - she suggested the Galley Bay Resort would suit the type of holiday we were looking for - and she put together an amazing package for us - good flights - VIP service inside Antigua Airport and VIP transfer to the hotel - beachfront rooms - Zoe was extremely helpful and nothing was too much trouble - in fact we decided to book another holiday next year May 2027 because a group of us are going and the hotel in Cyprus we wanted to return to gets booked up quickly - great package and price sorted by the wonderful Zoe

Réponse de Hays Travel - Oadby
Understanding my requirements and working to get the best package.
Friendly and efficient service.

Réponse de Hays Travel - Oadby
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