Victoria was an absolute pleasure to deal with from start to finish. She was friendly, welcoming, and incredibly knowledgeable about Disneyland Paris. She took the time to understand our budget and w... Voir plus
Établissement
Changer d'établissementUnit B Oldbury Green Retail Park, B69 3DD Oldbury, GB
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Lisez les avis des autres
As always, never have any doubt about Hays, staff are always so helpful and very professional. Cannot praise our Kevin enough, we have a great relationship and never fail to have a sparkling v... Voir plus
L'entreprise a répondu
Representative was very helpful in finding holiday for next year telling us to come back nearer time and will help us do paperwork. Also checked passports were ok.
Always book holidays via telephone call. Calls are promptly returned. Staff are knowledgeable, professional and helpful. Thank you to Jenny Taylor who is an amazing person. A credit to Hays. She provi... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
Unit B Oldbury Green Retail Park, B69 3DD, Oldbury, Royaume-Uni
- 01213146276
5,0
Excellent
2 k avis
Demande des avis aux clients
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Réponse de Hays Travel - Oldbury
Hiya. Thank you so much for your lovely feedback - I really appreciate it. So glad I could help and please don't hesitate to let me know when I can help you again. Take care - Charli x
Very happy with the very helpful Agent…
Very happy with the very helpful Agent Porsche, help us get the booking dates we wanted and the hotel, very pleased and grateful.
18 mai 2026
Réponse de Hays Travel - Oldbury
Hiya David. Thank you for booking and I'm so glad I could help you. Thank you for your amazing feedback - really appreciate it and you've really made my day 😍 When I can help you again please give me a shout - Porsha x
Porcha was excellent
Porcha was excellent, informative, friendly and efficient.
Gave us the information we require and assisted me in downloading the app.
Really pleasant young lady.
18 mai 2026
Réponse de Hays Travel - Oldbury
Hiya. It's my pleasure to help you and thank you for your amazing feedback. You've really made my day and I really appreciate it. When I can help again please don't hesitate to let me know. Speak soon - Porsha x
Everyone was so helpful
Everyone was so helpful, friendly and informative. Nothing seemed too much trouble.
11 mai 2026
Réponse de Hays Travel - Oldbury
Hiya. Thank you so much for your amazing feedback. I really appreciate it and I'm so glad I could help. Please let me know when I can help again. Take care - Summer x
Kevin made us feel right at home
Kevin made us feel right at home. He quickly grasped what we wanted form our holiday. Due to is good knowledge of the area. It was a little complex, as we are a group of friends but Kevin soon found us our ideal holiday for the right price. Can’t thank him enough.
18 mai 2026
Réponse de Hays Travel - Oldbury
Hiya Belinda. It was great to meet you all yesterday and I have to be honest, I had so much fun helping you all. Thank you so much for your amazing feedback. Really appreciate it. Whenever I can help again don't hesitate to give me a shout. Hope you're all excited? - Kev x
Fantastic service
Charli was fantastic and did my cruise booking quickly, also booking our coach travel.
10 mai 2026
Réponse de Hays Travel - Oldbury
Hiya Deb. Thank you so much for your amazing feedback. My pleasure to help you and I appreciate it very much. When I can help again please don't hesitate to let me know. Take care - Charli x
Réponse de Hays Travel - Oldbury
Thank you for your lovely feedback. I really appreciate it. Please let me know when I can help again. Take care - Helen x
One simple answer the staff
One simple answer the staff , they can't do enough for you . Had to make some alterations to my booking they were so helpful you don't get that at many places
8 mai 2026
Réponse de Hays Travel - Oldbury
Hiya Jayne. Lovely to see you and your husband and definitely Teddy. He's so cute, isn't he? I'm really glad we could help and thank you for your fantastic feedback. Really appreciated. Please let me know when I can help again. Take care - Steph x
Very good service and happy to help
14 mai 2026
Réponse de Hays Travel - Oldbury
Thank you for your lovely feedback. I really appreciate it and glad I could help. When I can help again please don't hesitate to let me know. Take care - Jenny x
the service we recieved was very good
the service we recieved was very good
and would recommend hays travel to friends and family
staff were very pleasant and helpful
12 mai 2026
Réponse de Hays Travel - Oldbury
Hiya you guys. It was really great to see you again and catch up😊 Thank you for your amazing feedback. It's really great of you and I really appreciate it. When I can help again please don't hesitate to let me know - Charli x
Always very friendly and helpful
12 mai 2026
Réponse de Hays Travel - Oldbury
Hi Jodie. Glad I could help and thank you for your lovely feedback. Really appreciate it. Please let me know whenever I can help you again. Take care - Summer x
Hays review
Helen is an excellent travel agent and advisor. She has outstanding knowledge of holiday destinations and has always guided me and my family toward amazing vacations. She makes you feel completely at ease, never applies any pressure to book, and consistently goes above and beyond. I couldn’t recommend her highly enough.
3 mai 2026
Réponse de Hays Travel - Oldbury
Hiya. Thank you for your amazing feedback. I really appreciate it and you've really made my day. My pleasure to help you and please let me know when I can help you again. Take care and speak soon - Helen x
We love going to the travel shop
We love going to the travel shop, everyone is always so friendly and willing to help. We were dealt with by Porche and previously by Jennie. Love them and how we are handled.
6 mai 2026
Réponse de Hays Travel - Oldbury
Hiya. So glad I could help and thank you so much for your amazing feedback. I really appreciate it and please let me know when I can help you again. Take care - Porsha x
I like booking with Hayes because Jenny…
I like booking with Hayes because Jenny and Helen are very helpful
7 mai 2026
Réponse de Hays Travel - Oldbury
Hiya Aunty. Lovely to catch up with you and thank you for booking with me again. Thank you for your fantastic feedback. I really appreciate it. Please let me know when I can help you again. Take care and speak soon - Jenny x
The travel agent was fantastic
The travel agent was fantastic. She remembered us and our holiday preferences from over 2 years ago. She is knowledgeable and creates a positive experience and we fully trust the information given. Thank you once again!
29 avril 2026
Réponse de Hays Travel - Oldbury
Thank you so much for your amazing feedback. I really appreciate it and you've really made my day 😊 When I can help you again please don't hesitate to let me know - Maria
As usual Maria found us a holiday where…
As usual Maria found us a holiday where we wanted and the budget we had . Always fantastic customer service. Never go anywhere else for my holidays.
6 mai 2026
Réponse de Hays Travel - Oldbury
Always lovely to see you, Tracy and great to catch up. Thank you for booking with me again and your fantastic feedback. You've really made my day and I appreciate it. Please give me a shout when I can help you again. Take care - Maria
Helen was very helpful ,explaining…
Helen was very helpful ,explaining every detail ,was not pushy at all and that is why we will definately use Hays travel all the time.
3 mai 2026
Réponse de Hays Travel - Oldbury
I'm so glad I could help you and thank you so much for your amazing feedback. You've really made my day and I really appreciate it. Please let me know when I can help you again. Take care and speak soon - Helen x
Very pleasant young lady Summer
Very pleasant young lady Summer. Helpful and knowledgeable - nothing too much trouble.
2 mai 2026
Réponse de Hays Travel - Oldbury
Thank you for your amazing feedback. I really appreciate it and so glad I could help. When I can help you again please don't hesitate to let me know. Take care - Summer x
Steph
Steph did exactly what we needed. Filling out form for cruise booked next year. Booking new year holiday and needed euros for next holiday.
Offered private transfer.
Made it all an enjoyable experience
1 mai 2026
Réponse de Hays Travel - Oldbury
Great to speak to you again and catching up. Thank you for your amazing feedback and for booking with me again. Really appreciate it and please don't hesitate to let me know when I can help you again. Take care - Steph x
As an inexperienced foreign traveller
As an inexperienced foreign traveller, I was put at ease by Kev. He listened to my worries and what I was looking for and found something that fitted the bill perfectly……
1 mai 2026
Réponse de Hays Travel - Oldbury
Hiya Val. It was lovely to speak to you again and it's my pleasure to help. I hope you and your Sister are excited? Thank you for your fantastic feedback. I really appreciate it and when I can help again please let me know. Speak soon - Kev x
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