We booked over the phone with Sienna at ormskirk, as usual with whoever we speak to at ormskirk the service was friendly and helpful, we had a query Sienna said she would get in touch with jet2 to ge... Voir plus
L'entreprise a répondu
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We booked over the phone with Sienna at ormskirk, as usual with whoever we speak to at ormskirk the service was friendly and helpful, we had a query Sienna said she would get in touch with jet2 to ge... Voir plus
L'entreprise a répondu
Sienna in the Ormskirk branch, was very keen to help and go over and above, when things got a bit difficult to secure our 2028 booking with Cunard. Success happened after much effort! Very well done S... Voir plus
L'entreprise a répondu
Book in the shop saved all the hassle of printing documents... We simply went to the shop and told them what we wanted from a holiday and they did all the searching for us. Very friendly, knowledge... Voir plus
L'entreprise a répondu
We went into Hays to book a last minute break to The Canaries. We haven’t holidayed abroad for more than a decade so weren’t sure exactly where to go or what to expect. Erica and the team made it a st... Voir plus
L'entreprise a répondu
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
1 Burscough Street, L39 2EG, Ormskirk, Royaume-Uni
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Staff were pleasant and searched holidays for us allowing us to change the criteria many time.

Réponse de Hays Travel - Ormskirk
The young lady was very helpful very patient because we had a lot of requirements with us being a group of 10, we were very particular about what we wanted, she was 100% professional and found d us a great holiday to suit, thank you so much

Réponse de Hays Travel - Ormskirk
First class service and experience. All staff very helpful and efficient. Holiday booked. All good.

Réponse de Hays Travel - Ormskirk
Our booking to London was handled without any fuss by a very nice holiday expert

Réponse de Hays Travel - Ormskirk

Réponse de Hays Travel - Ormskirk
Jayne, your MOS was polite, courteous and professional. She explained everything we asked about and was extremely friendly. A big thank you to her.

Réponse de Hays Travel - Ormskirk
Met in a professional, but friendly manner Lovely member of staff who was very patient and
Gave us all the help and time to decide on what we eventually chose.

Réponse de Hays Travel - Ormskirk
The Hays staff member (Katie I believe), was really good. Polite, patient, knowledgeable and positive. Made booking a pleasure.

Réponse de Hays Travel - Ormskirk
Went into your shop in Ormskirk lancs and I was helped by a nice young lady .I wanted to go Shanklin isles of wight she looked up for me & sorted out a nice hotel to suit my needs also my seat on coach. We had a little chat that I had a skiffle group in the 60s & my singer was still entertaining on the island in Sandown. So I will try & make contact after60 years it would be brilliant. Many thanks looking forward to the trip & meeting an old friend.tommy platt we are on Facebook so I will tell him.thanks .

Réponse de Hays Travel - Ormskirk
Katie was very helpful and got us a good cruise from Liverpool. She was knowledgable and explained to us all that we needed to know we look forward to our holiday in October

Réponse de Hays Travel - Ormskirk
The girl I booked my holiday with was very helpful and informative
Erika was just great. She listened to what we wanted, found us the perfect holiday for the best price and was open and honest about everything we asked. Absolutely fabulous customer service, very personable, we mentioned that we were going for a family meal after we spoke to her and she thought on to ask how the meal had been when I went back in to book, such a small thing but meant a lot. Thank you Erika, we are really excited about our holiday ☺️

Réponse de Hays Travel - Ormskirk
Absolutely outstanding service .
Very happy all questions answered and addressed
Wouldn't hesitate to re book

Réponse de Hays Travel - Ormskirk
Always happy using this travel agent.
Never have any real idea where to go, but as always, they go out of their way to find somewhere where I should enjoy. Look forward to praising them again, after I return!

Réponse de Hays Travel - Ormskirk
We were looking for a holiday to Cape Verde, we sat down with Eva who was brilliant, she was very helpful and polite and not pushy whatsoever. Great service.

Réponse de Hays Travel - Ormskirk

Réponse de Hays Travel - Ormskirk
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