Paul made the whole booking process so easy from start to finish. I was a bit wary of booking over a Facebook group but Paul put my mind at ease with a phone call and within 10 mins the holiday was bo... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementPersonal Travel Consultant - Paul & Lisa Cooper, DN4 Warmsworth, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Lisa and Paul were Prompt replying to my message about a holiday we had our eyes on. I screenshot the price we got via the app and they were able to beat this price. It was a hassle free booking syst... Voir plus
L'entreprise a répondu
I had an excellent experience booking my holiday. Lisa was friendly, patient and took the time to listen to exactly what I was looking for. She went above and beyond to find the perfect holiday for me... Voir plus
L'entreprise a répondu
Our 3rd family holiday booked with Paul and Lisa - easy , quick, reliable and efficient. They are brilliant - wouldn’t go anywhere else always sort us out a deal and help with online bookings and di... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
Personal Travel Consultant - Paul & Lisa Cooper, DN4, Warmsworth, Royaume-Uni
- 01709 468923
5,0
Excellent
501 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Lisa was amazing
Lisa was amazing . She found us the perfect trip. She kept me updated on what stages my booking was at .
Thank you lisa .
5 juillet 2026
Réponse de Hays Travel - Paul & Lisa Cooper
Thank you, you're welcome..
Great service from start to finish
Great service from start to finish. Helpful knowledgable and efficient. Nothing was too much trouble. Would highly recommend using them again.
16 juin 2026
Réponse de Hays Travel - Paul & Lisa Cooper
Thank you, you're welcome..
Paul was really easy to talk to and…
Paul was really easy to talk to and super helpful when discussing other potential upcoming trips. Would definitely use again and recommend
26 juin 2026
Réponse de Hays Travel - Paul & Lisa Cooper
Thank you, you're welcome..
A personalised service like no other
Lisa always offers me a quick personalised service. She understands i have very little time, and book with very little notice. But still serves to get me the best deals, with an excellent understanding of what my needs are for the booking: both in travel generally but also for us as a family. I would never book with anyone else. My own travel PA. Ive booked with lisa for years, several times a year and all over the world.
18 juin 2026
Réponse de Hays Travel - Paul & Lisa Cooper
Thank you, you're welcome..
Great to deal with
Paul was great, explained everything fully, was friendly. Prompt responses when messaging.
15 juin 2026
Réponse de Hays Travel - Paul & Lisa Cooper
Thank you, you're welcome..
Absolutely fantastic couldn’t thank…
Absolutely fantastic couldn’t thank Lisa cooper enough for sorting my family holiday out
12 juin 2026
Réponse de Hays Travel - Paul & Lisa Cooper
Thank you, you're welcome..
Great communication and recommended…
Great communication and recommended what type of safari would be best suited to our group. Super easy booking, will use for future holidays
5 juin 2026
Réponse de Hays Travel - Paul & Lisa Cooper
Thank you, you're welcome..
We have booked several holidays with…
We have booked several holidays with Paul & lisa always beat any price we have found with excellent customer service & peace of mind I wouldn’t book elsewhere as I know Paul & lisa will go above and beyond to beat any price I’ve found
11 juin 2026
Réponse de Hays Travel - Paul & Lisa Cooper
Thank you, you're welcome..
Lisa was very hands on to answer all my…
Lisa was very hands on to answer all my questions and was very helpful from start to finish/
6 juin 2026
Réponse de Hays Travel - Paul & Lisa Cooper
Thank you, you're welcome..
Always accommodating
Always accommodating, thanks to Lisa, very quick and efficient, very helpful.
6 juin 2026
Réponse de Hays Travel - Paul & Lisa Cooper
Thank you, you're welcome..
Very quick to reply via WhatsApp with…
Vwry quick to reply via WhatsApp with the information I needed and then quickly booked on the phone by Lisa
4 juin 2026
Réponse de Hays Travel - Paul & Lisa Cooper
Thank you, you're welcome..
Lisa and Paul were very helpful and…
Lisa and Paul were very helpful and quick with the holiday quote and booking.
I would highly recommend them!
Thank you both
30 mai 2026
Réponse de Hays Travel - Paul & Lisa Cooper
Thank you, you're welcome..
Réponse de Hays Travel - Paul & Lisa Cooper
Thank you, you're welcome..
Réponse de Hays Travel - Paul & Lisa Cooper
Thank you, you're welcome..
I have booked with Paul and Lisa quote…
I have booked with Paul and Lisa quite a few times. They have both gone above and beyond and believe me when I say my bookings never go smoothly but there has always been laughs about it. I would highly recommend using their services
23 mai 2026
Réponse de Hays Travel - Paul & Lisa Cooper
Thank you, you're welcome..
Second time using this company for our…
Second time using this company for our group holiday nothing was to much trouble speaking with Paul finding alternative dates and prices made life super easy for us
20 mai 2026
Réponse de Hays Travel - Paul & Lisa Cooper
Thank you, you're welcome..
Really quick and easy to book
Really quick and easy to book. Lisa knew exactly what I was looking for. Gave extra tips on how to make our holiday experience better!
17 mai 2026
Réponse de Hays Travel - Paul & Lisa Cooper
Thank you, you're welcome..
Another one
Yes, we have done it again. Another holiday booked with Paul and Lisa. Why them and no one else?
The memories made
Trust in Paul and Lisa
Personal support
They know our needs and wants
Never let us down at all, now family members use this great couple.
9 mai 2026
Réponse de Hays Travel - Paul & Lisa Cooper
Thank you, you're welcome..
One of the easiest holiday bookings I…
One of the easiest holiday bookings I have made. Every question answered and quick response. Highly Recommend.
13 mai 2026
Réponse de Hays Travel - Paul & Lisa Cooper
Thank you, you're welcome..
The quickest easiest way to book an…
The quickest easiest way to book an holiday wouldn’t do any other way 💯 highly recommended
2 mai 2026
Réponse de Hays Travel - Paul & Lisa Cooper
Thank you, you're welcome..
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.