First time we've used these guy & the customer service i received from Rebecca Fox was exceptional, via the Chat facility. Helped us with the trip with nothing being too much trouble, even insofa... Voir plus
L'entreprise a répondu
High Street West, 3rd Floor Gilbridge House, SR1 3LH Sunderland, England, GB
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First time we've used these guy & the customer service i received from Rebecca Fox was exceptional, via the Chat facility. Helped us with the trip with nothing being too much trouble, even insofa... Voir plus
L'entreprise a répondu
✨We was looking to book a large family holiday for next summer, we searched and searched and the prices were a little high, I saw Tracy had lots of positive reviews and messaged her. Instantly Tracy r... Voir plus
L'entreprise a répondu
What a lovely guy Joel is, we let him know what we want, he comes back with what he can do. No pressure and all from the comfort of our sofa. He even goes above n beyond, our last holiday we printed o... Voir plus
Just returned from our first cruise which I was very apprehensive about booking. Gayna Walmsley provided all the information I needed, patiently answering my many questions and ensured I was totally h... Voir plus
L'entreprise a répondu
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
High Street West, 3rd Floor Gilbridge House, SR1 3LH, Sunderland, England, Royaume-Uni
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wanted to book the same holiday as some friends - Helen arranged this for us and linked the booking, all whilst being efficient, professional and friendly. Great service
I give Sara crouch
5stars she is very helpful to us
And is very knowledgeable at her job

Réponse de Hays Travel - Personal Travel Consultants
First time we've used these guy & the customer service i received from Rebecca Fox was exceptional, via the Chat facility.
Helped us with the trip with nothing being too much trouble, even insofar as reviewing flights to suit us better.
Rebecca offered great CS & attention to detail along with listening to what we wanted from our trip & definitely went the extra mile for us.

Réponse de Hays Travel - Personal Travel Consultants
Beverlyn offered excellent support.
Once she'd found an option for us to travel to Brussels to watch Sunderland, her comms were clear and concise. Ensuring we had the best deal for our budget.
Amy took care of my booking and again she was super helpful and went above and beyond. Booked, paid and confirmed super fast. What more can you ask for. Thank you so much x
Nicola, who I contacted has explained so much to a virgin cruiser and continues to support all the questions thrown at her. Excellent service
✨We was looking to book a large family holiday for next summer, we searched and searched and the prices were a little high, I saw Tracy had lots of positive reviews and messaged her. Instantly Tracy responded and managed to book our holiday at the lowest price we had been offered. We will certainly be using Tracy for all of our holidays from now on. Highly recommended ✨

Réponse de Hays Travel - Personal Travel Consultants
Meryl as always was professional and ensured all our holiday needs were met and exceeded. This is the third holiday we have booked this year wouldn't book with anyone else. Thanks Meryl.
What a lovely guy Joel is, we let him know what we want, he comes back with what he can do. No pressure and all from the comfort of our sofa. He even goes above n beyond, our last holiday we printed off our tickets with a massive A4 QR code, Joel came to the rescue dropping off printed copies to our house. Joel is an absolute credit to your company.
Great service every time have booked 3 hoildays for 2027 and every time the service has been 100 percent. Thank you p.s might book a 4th hoilday lol

Réponse de Hays Travel - Personal Travel Consultants

Réponse de Hays Travel - Personal Travel Consultants
Just got back from a fabulous 10 days in Mallorca, the hotel was amazing and all down to Tracy Unsworth, the Hays Travel Rep, who arranged it all at such a short notice.
I would certainly recommend Tracy to arrange your special holiday

Réponse de Hays Travel - Personal Travel Consultants
This is the second time I have used
Rebecca Kent personal travel consultant through Hays travel and again not disappointed. Amazing service as usual nothing is a problem to her and she keeps you up date all the way and explains everything. Very happy customer again.

Réponse de Hays Travel - Personal Travel Consultants
Sara helped me along the way booking for my wife’s 50th, always in contact either by email or phone, really appreciate the advice and help.

Réponse de Hays Travel - Personal Travel Consultants
Great help and managed to reduce the total price!
Mica made it very easy for me to book very polite considerate to my needs replied to me with information about my holiday, booking process was very easy to doie paying deposit within a couple of minutes had an email from mica saying it was all booked confirmed depoait any problems dont hesitate to ask
Very helpful we have had 5 holidays with hays and every one has been great
Extremely pleasant ,knowledgeable and helpful. Jacklyn is the reason I chose Hays Travel.

Réponse de Hays Travel - Personal Travel Consultants
Sara looked after my booking and I can honestly say it was a great customer service experience. So tuned into my wants and needs regards destination and accommodation. Excellent work, Thank you
My partner and I haven't been on a cruise before and weren't sure how to plan it all or where to start. Tanya Southgate was so lovely and helpful. She was very informative and catered to our needs. We will be back in touch with her early next year to book our dream cruise! I highly recommend Tanya, she's a fantastic travel agent :)
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