Hays Travel - Personal Travel Consultants Avis 

4 605
TrustScore 5 sur 5

4,9

High Street West, 3rd Floor Gilbridge House, SR1 3LH Sunderland, England, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

✨We was looking to book a large family holiday for next summer, we searched and searched and the prices were a little high, I saw Tracy had lots of positive reviews and messaged her. Instantly Tracy r... Voir plus

Noté 5 sur 5 étoiles

What a lovely guy Joel is, we let him know what we want, he comes back with what he can do. No pressure and all from the comfort of our sofa. He even goes above n beyond, our last holiday we printed o... Voir plus

Noté 5 sur 5 étoiles

Just returned from our first cruise which I was very apprehensive about booking. Gayna Walmsley provided all the information I needed, patiently answering my many questions and ensured I was totally h... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

This is the second time I have used Rebecca Kent personal travel consultant through Hays travel and again not disappointed. Amazing service as usual nothing is a problem to her and she keeps you up d... Voir plus


À propos de l'entreprise

  1. Agence de voyages
  2. Agence de croisières
  3. Agence de voyages en bateaux de croisière
  4. Fournisseur d'excursions culturelles
  5. Bureau de change
  6. Agrégateur de voyages

Écrit par l'entreprise

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Coordonnées de contact

  • High Street West, 3rd Floor Gilbridge House, SR1 3LH, Sunderland, England, Royaume-Uni

  • 0333 033 9985

4,9

Excellent

TrustScore 5 sur 5

5 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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4,9

Tous les avis

(4 605)

120 653 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Cruise Information

Nicola, who I contacted has explained so much to a virgin cruiser and continues to support all the questions thrown at her. Excellent service

9 septembre 2026
Noté 5 sur 5 étoiles

Large family booking

✨We was looking to book a large family holiday for next summer, we searched and searched and the prices were a little high, I saw Tracy had lots of positive reviews and messaged her. Instantly Tracy responded and managed to book our holiday at the lowest price we had been offered. We will certainly be using Tracy for all of our holidays from now on. Highly recommended ✨

11 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

Meryl as always was profassionland …

Meryl as always was professional and ensured all our holiday needs were met and exceeded. This is the third holiday we have booked this year wouldn't book with anyone else. Thanks Meryl.

9 septembre 2026
Noté 5 sur 5 étoiles

A credit to your company

What a lovely guy Joel is, we let him know what we want, he comes back with what he can do. No pressure and all from the comfort of our sofa. He even goes above n beyond, our last holiday we printed off our tickets with a massive A4 QR code, Joel came to the rescue dropping off printed copies to our house. Joel is an absolute credit to your company.

11 septembre 2026
Noté 5 sur 5 étoiles

Fantastic staff with great priced hoildays

Great service every time have booked 3 hoildays for 2027 and every time the service has been 100 percent. Thank you p.s might book a 4th hoilday lol

11 septembre 2026
Logo de Hays Travel - Personal Travel Consultants

Réponse de Hays Travel - Personal Travel Consultants

Thank you very much for your kind words Kenneth. You certainly like a holiday . I hope you have a lovely trip to Prague next December, its a wonderful city. Thanks for booking , regards Graham

Noté 5 sur 5 étoiles

A wonderful 10 days, thanks to Hays

Just got back from a fabulous 10 days in Mallorca, the hotel was amazing and all down to Tracy Unsworth, the Hays Travel Rep, who arranged it all at such a short notice.
I would certainly recommend Tracy to arrange your special holiday

10 septembre 2026
Avis spontané
Logo de Hays Travel - Personal Travel Consultants

Réponse de Hays Travel - Personal Travel Consultants

Thank you Alec it was a pleasure to help you with your holiday :-)

Noté 5 sur 5 étoiles

Amazing service with Rebecca Kent

This is the second time I have used
Rebecca Kent personal travel consultant through Hays travel and again not disappointed. Amazing service as usual nothing is a problem to her and she keeps you up date all the way and explains everything. Very happy customer again.

8 septembre 2026
Noté 5 sur 5 étoiles

Mica made it very easy for me to book…

Mica made it very easy for me to book very polite considerate to my needs replied to me with information about my holiday, booking process was very easy to doie paying deposit within a couple of minutes had an email from mica saying it was all booked confirmed depoait any problems dont hesitate to ask

10 septembre 2026
Noté 5 sur 5 étoiles

Great customer experience

Sara looked after my booking and I can honestly say it was a great customer service experience. So tuned into my wants and needs regards destination and accommodation. Excellent work, Thank you

25 août 2026
Noté 5 sur 5 étoiles

Extremely helpful lady!

My partner and I haven't been on a cruise before and weren't sure how to plan it all or where to start. Tanya Southgate was so lovely and helpful. She was very informative and catered to our needs. We will be back in touch with her early next year to book our dream cruise! I highly recommend Tanya, she's a fantastic travel agent :)

7 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

Sarah just gets it

Contacted Sarah Jones for another holiday and she came up trumps as always , she has booked me and my partner yet another holiday with our requirements and we can’t wait to go to the algarve in less then 2weeks. Wouldn’t use anyone else she knows what we require and always finds it.

31 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Samantha was great throughout the…

Samantha was great throughout the booking procedure very helpful and informative.
I was on holiday in Greece at the time of contact but every effort was made to make sure all information given was correct and in place.

2 septembre 2026

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