Roy helped to get our holiday booked from the airport we were hoping. Hay's are always helpful, they can never do enough. Always recommend them to friends and family.
L'entreprise a répondu
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Lisez les avis des autres
As always, all of the staff at Hays- Transit Way are very helpful, friendly but professional & this was no exception. They always seem to have a great deal of knowledge. They covered all aspects of th... Voir plus
L'entreprise a répondu
Great service in Hays again. We wanted a getaway in October, specific airport and flights at “sensible times” with no drive home late at night. We were offered various alternatives, spent a long ti... Voir plus
L'entreprise a répondu
Lowri gave me a print out of prices for our preferred holidays so my friends and I could compare and choose the best one. The shop was busy when I returned the next day but I was asked to take a seat.... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Agrégateur de voyages
- Bureau de change
- Fournisseur d'excursions culturelles
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
Tesco Extra, Transit Way, PL5 3TW, Plymouth, Royaume-Uni
- 01752927675
4,9
Excellent
776 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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Claire from transitway Plymouth went…
Claire from transitway Plymouth went about and beyond to help us find the right holiday for myself and my husband , nothing was to much trouble for her . Would highly her .
29 août 2026
Réponse de Hays Travel - Plymouth Transit Way
Thank you so much for your kind words! We are so pleased to hear that our team went above and beyond to help you find the perfect holiday. We truly appreciate your recommendation.
Kind Regards
Réponse de Hays Travel - Plymouth Transit Way
Thank you for taking the time to complete this 5-star review. I will be sure to pass your comments onto Lucy, who I know will really appreciate this.
Kind Regards
Great service
23 août 2026
Réponse de Hays Travel - Plymouth Transit Way
Thank you for taking the time to complete this 5 star review, your kind words are appreciated.
Kind Regards
The rep that dealt with me
The rep that dealt with me, was efficient even though she hadn't done vouchers for a while.
19 août 2026
Réponse de Hays Travel - Plymouth Transit Way
Thank you for your wonderful review! We are so pleased to hear that our colleague was efficient and provided excellent service, even with a less common request. We appreciate your kind words.
Kind Regards
Will definitely always book my holidays…
Will definitely always book my holidays with hays travel
So helpful
Explained everything so well
And booked my holiday so quickly
Made life easier
25 août 2026
Réponse de Hays Travel - Plymouth Transit Way
Thank you so much for your review! We're delighted to have assisted you in booking your holiday and making the process easy for you!
Kind Regards
Hays travel Plymouth Transit Way
Went into the transit way branch in…
Went into the transit way branch in Plymouth and got 2500nok in January for our Norway trip in August. I didn’t know at the time some of the notes they sold me was out of circulation since 2017 and when I tried to return them they said they wouldn’t have supplied them and that maybe I got them while in Norway. If you’re buying currency check them against the online checker before you leave to make sure you get what you pay for.
23 août 2026
Avis spontané
Réponse de Hays Travel - Plymouth Transit Way
Thank you for your valuable feedback , as discussed with you previously we only deal with valid currencies which are in current circulation and supplied by our regulated supplier
Kind Regards
Excellent service nothing was to much…
Excellent service nothing was to much trouble. Staff friendly and very helpful.
22 août 2026
Réponse de Hays Travel - Plymouth Transit Way
Thank you so much for your wonderful feedback! We are delighted to hear that you received excellent service and found our staff friendly and helpful and thank you for booking again
Roy the manager was very helpful and…
Roy the manager was very helpful and understanding that I was a little hesitant in booking because I had a voucher code at home. However he reassured me that he could book then and would deduct the voucher the following day when I went in. The experience was not stressful at all for myself.
1 août 2026
Réponse de Hays Travel - Plymouth Transit Way
Mrs Sharon McGee,
Thank you so much for your wonderful 5-star review! We're delighted to hear that your experience was not stressful and that we could assist you with your booking.
Kind Regards
Hays travel Plymouth Transit Way
The young lady called Louise was…
The young lady called Louise was outstanding, I explained what I was looking for in this holiday, she found what I wanted which I was over the moon as this is been my dream cruise.
20 août 2026
Réponse de Hays Travel - Plymouth Transit Way
We are absolutely thrilled to hear about your wonderful experience! It's fantastic that our team member Louise was able to help you find your dream cruise. We are so happy you're over the moon!
Why we go back!
Once again Lowri was the staff member who managed our booking and once again we came away from Hays delighted with the service, knowledge and friendliness throughout our visit shown by her.
20 août 2026
Réponse de Hays Travel - Plymouth Transit Way
Thank you for your wonderful feedback! We are so pleased to hear that our staff member provided excellent service, knowledge, and friendliness during your visit.
Réponse de Hays Travel - Plymouth Transit Way
Thank you for your wonderful feedback! We are so pleased to hear that you found our team to be helpful and that you enjoyed the environment. We truly appreciate you taking the time to share your positive experience.
Kind Regards
Hays Travel, Plymouth Transit Way
Excellent service
Excellent service. Agent was very polite, welcoming and extremely helpful. And the manager was very helpful too.
14 août 2026
Réponse de Hays Travel - Plymouth Transit Way
Thank you so much for this lovely review, it was a pleasure serving you both!
Kind Regards
Would never book anywhere else
Would never book anywhere else, fantastic knowledge and all staff are so welcoming
16 août 2026
Réponse de Hays Travel - Plymouth Transit Way
I'm so delighted to hear that you appreciate my team's knowledge and welcoming approach. It's wonderful to know you had such a positive experience with us.
Thank you for booking your next holiday with us at Transit Way!
Kind Regards
Roy
Branch Manager
Great service in Hays again
Great service in Hays again. We wanted a getaway in October, specific airport and flights at “sensible times” with no drive home late at night.
We were offered various alternatives, spent a long time deciding but at no time were we rushed to decide.
Thanks for great information as well as patience!
8 août 2026
Réponse de Hays Travel - Plymouth Transit Way
Thank you so much for your lovely feedback! You are very welcome, it is always a pleasure serving you both!
no waiting to be dealt with
no waiting to be dealt with. efficient service from staff member who answered my questions and was very helpful
6 août 2026
Réponse de Hays Travel - Plymouth Transit Way
Thank you for your wonderful feedback! We are so pleased to hear that you received efficient service and that our team member was very helpful in answering your questions.
Kind Regards
Hays Travel Plymouth Transitway
Réponse de Hays Travel - Plymouth Transit Way
Thank you for your wonderful feedback! We are so pleased to hear that you found our team to be helpful and efficient. Your kind words are greatly appreciated.
The customer service lady very helpful…
The customer service lady very helpful and nothing was to much trouble very impressed .
11 août 2026
Réponse de Hays Travel - Plymouth Transit Way
Thank you for your wonderful feedback! We are so pleased to hear that you found our customer service helpful and that nothing was too much trouble. We truly appreciate your kind words
Second year running we have booked with…
Second year running we have booked with Hays Travel and I have no complaints whatsoever, staff are always very friendly, polite and accommodating because we booked before with them it was easy for Lucy to work out what we liked and help pick our holiday again.
The booking process was simple and logging on to the app was easy and instant once booked.
no complaints from me...
3 août 2026
Réponse de Hays Travel - Plymouth Transit Way
Thank you for your wonderful feedback! I'm so pleased to hear that my team was friendly, polite, and accommodating, making your booking process simple and easy. We all appreciate you choosing us for your holidays again.
Kind Regards
Roy
Branch Manager
Agent listened to what are needs where…
Agent listened to what are needs where and what we wanted then all booked
9 août 2026
Réponse de Hays Travel - Plymouth Transit Way
Thank you so much for your wonderfully kind words, it was certainly a pleasure serving you both and booking such a special holiday for you!
Kind Regards
Very well managed polite and helpful…
Very well managed polite and helpful was a brilliant experience
1 août 2026
Réponse de Hays Travel - Plymouth Transit Way
Thank you so much for your wonderful feedback! We are delighted to hear you had such a brilliant experience with us.
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