We have good attentive service from Carol in Plymouth. She put great effort into getting us the 'rather complicated' holiday we wanted. We booked because the effort was given. All our questions were t... Voir plus
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We have good attentive service from Carol in Plymouth. She put great effort into getting us the 'rather complicated' holiday we wanted. We booked because the effort was given. All our questions were t... Voir plus
L'entreprise a répondu
Katie was really helpful and went through the options with us for our trip to Porto. We went away and had a chat and then returned an hour later to her to book it. Professional and friendly, we felt c... Voir plus
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Having booked with Hays before and received service over and above their excellent standard my wife and I decided to call in whilst in Plymouth. We were undecided about where to go but had narrowed i... Voir plus
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The person who dealt with my request (Carol). It was an unusual request for a holiday to Albania She understood my request with a knowledge of the area I wished to travel .Sorted out a deal via Olympi... Voir plus
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Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
2A New George Street, PL1 1RL, Plymouth, Royaume-Uni
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I think Eve was the name of young girl who had the patience of a saint in helping myself and my daughter in finding a holiday for five adults and three children in our price range.We were starting to feel deflated as everything we looked at was out of our price range.Due to Eve's perseverance we managed to find our holiday for us all for mine and my husbands 70th birthday celebrations, so thankyou Eve x

Réponse de Hays Travel - Plymouth
Katie was very patient with us, helpful and it helped she also has a sense of humour 😀

Réponse de Hays Travel - Plymouth
Kate was so reassuring guiding us through not only selecting a holiday but explaining everything in detail. The atmosphere with other staff in attendance was also very reassuring. Would visit here again.

Réponse de Hays Travel - Plymouth
My son and I spoke with Eve. She was friendly and welcoming. She understood our wishes and promptly commenced a search for a holiday to suit.
She was happy to expand the search and a holiday was booked.

Réponse de Hays Travel - Plymouth
Excellent friendly and efficient service, with great attention to detail, nothing was too much trouble, I can't fault our agent Kate.

Réponse de Hays Travel - Plymouth

Réponse de Hays Travel - Plymouth
Carol at the Plymouth Branch always finds us great deals and because of this we recommend that branch to friends of ours 🙌

Réponse de Hays Travel - Plymouth
Fantastic service by Carole in the Plymouth City Centre office. She provided great advice regarding where to get some winter sun! We ended up booking Malta, her knowledge on the best resorts for us was second to none and we are very happy with our mini break!

Réponse de Hays Travel - Plymouth
Carol was absolutely amazing
She knew exactly what I wanted in a holiday especially being a solo traveler.
So helpful and attentive

Réponse de Hays Travel - Plymouth
Katie was really polite and helpful. She was clear with all advice and information.

Réponse de Hays Travel - Plymouth
The representative we dealt with was efficient and quickly realised the sort of holiday that we were looking for and immediately sourced a company that could 'tailor make' a holiday for us. It resulted in a package put together that was exactly what we wanted. After a quick review of what was available we returned a day later to book, again very efficent friendly service.

Réponse de Hays Travel - Plymouth

Réponse de Hays Travel - Plymouth
We went into the shop looking for information about cruises. We had just been elsewhere and eventually handed a couple of brochures and told to come back for an appointment to discuss our requirements.
Here we were welcomed with a smile from a really helpful young woman. She explained everything to us, listened to what we wanted and pulled up the details on her computer. She gave us some time alone to discuss what she had told us (we had already done some research on the internet). When she came back she booked the cruise for us. When I asked what was the benefit of booking through Hays versus booking online she explained about the help she and her colleagues could give to us.
I would definitely recommend them.

Réponse de Hays Travel - Plymouth
The young lady who helped us with our enquirey .was very very helpfull.she was able to answere all our questions. And suggested possible options. She is a very pleasent young lady.who knows her job well..

Réponse de Hays Travel - Plymouth
We were looked after by Kate and Katie, both were excellent and very patient. A credit to Hays.

Réponse de Hays Travel - Plymouth
It was very efficient. How ever my credit card didn't work in your system which meant I had to get an alternate way to pay. Also great difficulty getting through to the agent on the phone

Réponse de Hays Travel - Plymouth
Paige and Kate are both amazing in the Plymouth Store.
Both are Very easy to talk to, and both have an amazing wealth of knowledge, with hints and great tips to make our future holiday fantastic.
Looking forward to it.

Réponse de Hays Travel - Plymouth
We were served by a lovely lady called Carol who went through everything with us. She was very friendly and knowledgeable about the area we were looking at.

Réponse de Hays Travel - Plymouth
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