We had been affected by the NATS crisis and had our holiday cancelled by Jet2 on 8/9/26 and we walked into Hays Travel the next morning, feeling utterly devastated and the lady who helped us went abov... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 35 The Broadway Shopping Centre, PL9 7AF Plymstock, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
Friendly staff. Very helpful and informative. We have booked several holidays through Hays travel and never had any concerns. Felicity was a great help and made the booking process easy.
L'entreprise a répondu
We were very pleased with our holiday to Turkey booking. The staff are very knowledgeable about the holidays and providing general information and we feel confident that all will go to plan rather t... Voir plus
L'entreprise a répondu
We always use Hays Tavel Plymstock. The ladies in there are wounderful. They are friendly and welcoming and are very patient with us when we go in to book our holidays. I'm an amputee, and wheelchai... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
Unit 35 The Broadway Shopping Centre, PL9 7AF, Plymstock, Royaume-Uni
- 01752 927089
4,9
Excellent
590 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Extremely helpful staff member
Extremely helpful staff member, informative and overall great service
12 avril 2026
Réponse de Hays Travel - Plymstock
Thank you for booking with me and for your lovely review :) Kind regards Sarah
Réponse de Hays Travel - Plymstock
Thank you so much for your lovely review and for booking with us at Hays Travel Plymstock.
Réponse de Hays Travel - Plymstock
Thank you so much for your lovely review and for booking with us at Hays Travel.
We always go to Elisha @ Plymstock…
We always go to Elisha @ Plymstock branch .
She is really knowledgeable and we trust that she will find us the best deal possible .
She is also great with recommendations of what to do and places to see, eat and visit .
We wouldn’t go anywhere else to book our holidays .
5 avril 2026
Réponse de Hays Travel - Plymstock
Thank you for your lovely review, I really appreciate it :)
Excellent help
Excellent help, Sarah was attentive of our needs and gave us good advice.
Will certainly use the branch again.
30 mars 2026
Réponse de Hays Travel - Plymstock
Thank you for your lovely comments , we really appreciate all our feedback.
Réponse de Hays Travel - Plymstock
Thank you for your comments.
quick and got what we wanted
29 mars 2026
Réponse de Hays Travel - Plymstock
Thank you for your review, and for booking with us at Hays Travel :)
The staff are always 100% helpful and…
The staff are always 100% helpful and friendly.
A pleasure to deal with.
25 mars 2026
Réponse de Hays Travel - Plymstock
Thank you so much for your lovely review and for booking with us at Hays Travel again.
Fast response on messages.shared own…
Fast response on messages.shared own experience , which was helpful overall very good service.
17 mars 2026
Réponse de Hays Travel - Plymstock
We appreciate you taking the time to share your feedback! We're so glad our fast response and shared experience were helpful to you.
Professional staff
Professional staff.
I knew where I wanted to go and which accommodation I wanted to book. Everything was done in less than half an hour, so no hanging around.
I will definitely book with them again.
11 mars 2026
Réponse de Hays Travel - Plymstock
Thank you for your lovely feedback and for booking with us at Hays Travel, we really appreciate it.
Réponse de Hays Travel - Plymstock
Thank you for your lovely review and booking with us in store, we really appreciate your feedback.
Helpful staff.
Helpful staff.
However to his review is being written by lead passenger Beverley Smith not Adrian!
Only difficulty was the Hays IT system not being able to transfer the four rooms on the group booking so took longer.
14 mars 2026
Réponse de Hays Travel - Plymstock
Thank you for your lovely review and booking with us at Hays. We apolgoise for the system issues.
We hope you have the best time.
Réponse de Hays Travel - Plymstock
Thank you for your lovely review, we really appreciate it.
First class service from Elisha
6 mars 2026
Réponse de Hays Travel - Plymstock
Thank you so much for your lovely review and for booking with me. I hope you have a lovely time.
Listens to what we want out of our…
Listens to what we want out of our Holiday and goes All out to find it. Thank you
1 mars 2026
Réponse de Hays Travel - Plymstock
Lovely to meet you both , so glad we were able to find something suitable.
Pleasant and knowledgeable staff
18 février 2026
Réponse de Hays Travel - Plymstock
Thank you for your lovely review , we really appreciate your feedback.
Felicity was very helpful and patient
Felicity was very helpful and patient - the hotel wanted wasn’t available so kept looking for another and re-entering the info each time !
24 février 2026
Réponse de Hays Travel - Plymstock
Thank you so much for your lovely review, we really appreciate your feedback, We hope you have the best holiday.
Réponse de Hays Travel - Plymstock
Thank you for booking with us an for your lovely review. Kind regards Sarah, Branch manager
Réponse de Hays Travel - Plymstock
Thank you for your lovely review and for booking with us at Hays Travel Plymstock!
Réponse de Hays Travel - Plymstock
Thank you for booking with us and for your lovely review. Kind regards Sarah, Branch Manager
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