Poppy was very professional, lovely, friendly and very patient with us (but then she is my niece so knows how simple I can be ;-))....She talked us through our options of hotels, flights and costs... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Poppy was very professional, lovely, friendly and very patient with us (but then she is my niece so knows how simple I can be ;-))....She talked us through our options of hotels, flights and costs... Voir plus
L'entreprise a répondu
Stacey, the Hays manager, kindly took time out of her annual leave to research some options for me. Although a few of the initial details did not quite work, once she returned, she proactively found s... Voir plus
L'entreprise a répondu
Stacey the manager at Hays Travel Pocklington is always very welcoming. She has arranged many holidays for us. The staff are very knowledgeable and able to advise on all manner of travel. The booking... Voir plus
L'entreprise a répondu
Poppy who works at the Pocklington branch was really professional & nice to talk to. We asked her about river cruises and she came up with some nice ones. We got a couple of discounts which was great... Voir plus
L'entreprise a répondu
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
46 Market Place, YO24 2AH, Pocklington, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Réponse de Hays Travel - Pocklington
As previously we felt welcomed at Hays travel. Unfortunately we did have a bit of a hiccup due solely to Fred Olsen Kayleigh did tried to solve it but couldn't. However she will try another day asap. The shop is always clean and welcoming the staff friendly and helpful.

Réponse de Hays Travel - Pocklington

Réponse de Hays Travel - Pocklington

Réponse de Hays Travel - Pocklington
Supercalifragilisticexpialidocious
Absolutely fabulous
Thanks Poppy

Réponse de Hays Travel - Pocklington
Very speedy response, very good communication and knowledge and experience found us our dream holiday! Thank you.

Réponse de Hays Travel - Pocklington
Managed to book with ease. Patience and understanding helped.

Réponse de Hays Travel - Pocklington

Réponse de Hays Travel - Pocklington

Réponse de Hays Travel - Pocklington

Réponse de Hays Travel - Pocklington
Booked a cruise with Poppy today.she was very helpful and professional. A very pleasant experience.

Réponse de Hays Travel - Pocklington
Didn't really know where I wanted to go. However, Kayleigh always manages to find a holiday that matches my wishes. Well-done Hays, spot on again.

Réponse de Hays Travel - Pocklington
My travel agent Katie was very helpful and friendly and whilst we couldn't find exactly what I was looking for I think we reached a good compromise.
I think the Hays computer system needs updating because it took minutes to book the holiday but much longer to get it onto the Hays system

Réponse de Hays Travel - Pocklington
Poppy contacted the travel company on my behalf, and booked the holiday I wanted, making the adjustments to the travel arrangements that I’d requested. Thankyou.

Réponse de Hays Travel - Pocklington
It was so easy we just walked in to Hays Travel and we were welcomed by Katie who was so very helpful. She had us sorted and booked to go to Corfu the next day! Back now, we had a great time. Wondering where to go next 🤔😁.

Réponse de Hays Travel - Pocklington

Réponse de Hays Travel - Pocklington
We wanted to book a trip to Canada and didn’t have a clue how to start.
Hays made it all run like clockwork.
The assistant is called Poppy who was very thorough. I thought she must have been doing the role for years but apparently she has not been qualified long, but honestly you would never know. She was lovely, very helpful, smiley and a great personality.
A credit to the team 😊

Réponse de Hays Travel - Pocklington
Very welcoming and knowledgeable staff. Stacey very patient and Chris from Riviera very helpful too.

Réponse de Hays Travel - Pocklington
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.