Poppy was very professional, lovely, friendly and very patient with us (but then she is my niece so knows how simple I can be ;-))....She talked us through our options of hotels, flights and costs... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Stacey, the Hays manager, kindly took time out of her annual leave to research some options for me. Although a few of the initial details did not quite work, once she returned, she proactively found s... Voir plus
L'entreprise a répondu
Stacey the manager at Hays Travel Pocklington is always very welcoming. She has arranged many holidays for us. The staff are very knowledgeable and able to advise on all manner of travel. The booking... Voir plus
L'entreprise a répondu
Poppy who works at the Pocklington branch was really professional & nice to talk to. We asked her about river cruises and she came up with some nice ones. We got a couple of discounts which was great... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
46 Market Place, YO24 2AH, Pocklington, Royaume-Uni
- 01759 303338
4,9
Excellent
555 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Excellent service only went to inquire…
Excellent service only went to inquire and ended up booking very friendly even told us about building works next to the hotel
Very impressed
19 août 2025
Réponse de Hays Travel - Pocklington
Thank you so much for taking the time to leave this review and we hope to see you again in the future!
Réponse de Hays Travel - Pocklington
Thank you so much for taking the time to leave this review and we hope to see you again in the future!
Price and helpfully staff
7 août 2025
Réponse de Hays Travel - Pocklington
Thank you so much for taking the time to leave this review and we hope to see you again in the future!
Hays Travel Pocklington Helen and Katie…
Hays Travel Pocklington Helen and Katie are extremely helpful, knowledgeable and always friendly. You always receive the best service and advice
13 août 2025
Réponse de Hays Travel - Pocklington
Thank you so much for taking the time to leave this review and we hope to see you again in the future!
Kayleigh is a fantastic many of staff
Kayleigh helped me book a fantastic trip to New York with my daughter. Everything I requested she found and at the best price. Nothing was too much trouble for her. Kayleigh was professional, caring and quick with her responses.
13 août 2025
Réponse de Hays Travel - Pocklington
Thank you so much for taking the time to leave this review and we hope to see you again in the future!
Excellent service
We spoke to Kayleigh at Hays travel on the phone, prior to going to their office, to explain our holiday requirements and dates. The following day at their office Kayleigh had all the information we needed and booked everything for us. No hassle and everything was done very efficiently
2 août 2025
Réponse de Hays Travel - Pocklington
Thank you so much for taking the time to leave this review and we hope to see you again in the future!
The staff work hard
The staff work hard, are patient, follow up and check if all is good, We do not always go with Hays but it is always the top of the list when we start looking for a holiday
1 août 2025
Réponse de Hays Travel - Pocklington
Thank you so much for taking the time to leave this review and we hope to see you again in the future!
I was quite apps this was my first time…
I was quite apps this was my first time booking a holiday on my own, Helen was very helpful, informative and put me at ease so in the end I came away happy and chilled about what I’m doing
3 août 2025
Réponse de Hays Travel - Pocklington
Thank you so much for taking the time to leave this review and we hope to see you again in the future!
Very professional company and Kayleigh…
Very professional company and Kayleigh very quickly gave us a quote for a TUI river cruise which was cheaper than booking with TUI so very happy and will definitely use them again xx
2 août 2025
Réponse de Hays Travel - Pocklington
Thank you so much for taking the time to leave this review and we hope to see you again in the future!
Friendly welcome and very helpful…
Friendly welcome and very helpful finding what i needed
1 août 2025
Réponse de Hays Travel - Pocklington
Thank you so much for taking the time to leave this review and we hope to see you again in the future!
Réponse de Hays Travel - Pocklington
Thank you so much for taking the time to leave this review and for your kind words!
Réponse de Hays Travel - Pocklington
That's great to hear! Thank you for the booking and the time taken to leave us the review!
Réponse de Hays Travel - Pocklington
That's great to hear! Thank you for the booking and the time taken to leave us the review!
Poppy from the Pocklington branch was…
Poppy from the Pocklington branch was amazing very helpful and couldn’t do enough for us answering all my questions that I asked .
25 juillet 2025
Réponse de Hays Travel - Pocklington
Great to hear and thank you for the booking and the time taken to leave us the review!
Stacey was really good with our booking…
Stacey was really good with our booking very efficient and helpful talked us through everything very good service
15 juillet 2025
Réponse de Hays Travel - Pocklington
Great to hear and thank you for the booking and the time taken to leave us the review!
Friendly attentive staff who listened…
Friendly attentive staff who listened to our wishes and found wht we were looking for.
5 juillet 2025
Réponse de Hays Travel - Pocklington
Great to hear and thank you for the booking and the time taken to leave us the review!
Advice and help was friendly and…
Advice and help was friendly and nothing was a problem.
All questions answered.
This is my first visit, it will certainly not be my last! 100% satisfied
13 juillet 2025
Réponse de Hays Travel - Pocklington
Great to hear and thank you for the booking and the time taken to leave us the review!
Pocklington Branch excellent customer service
Booked a holiday to Fuerteventura for a week through the Pocklington branch with the very helpful Helen Hopwood thank you once again for your great customer service and booking another holiday for us!!
6 juillet 2025
Réponse de Hays Travel - Pocklington
Great to hear and thank you for the booking and the time taken to send us the review!!
Good help sorting out a trip.
Kayleigh helped to organise our trip well, keeping us informed at all times and sorting out a problem that arose mid booking.
5 juillet 2025
Réponse de Hays Travel - Pocklington
Great to hear and thank you for the booking and the time taken to send us the review!!
Réponse de Hays Travel - Pocklington
Great to hear and thank you for the booking and the time taken to send us the review!!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.