Staff bend over backwards to help. You feel confident with their knowledge and reassured if you have any concerns. Most people say the holiday starts when you get the airport. Not in my opinion the ex... Voir plus
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The team in prenton were do I start! excellent staff, us being being consistent customers have always had excellent service Kim, Tilly, Maria, molly, sorry if I left any one out, they go above and be... Voir plus
Always made very welcome by all staff ,excellent knowledge of counties, locations,hotels finding the best deal Tilly is our go to person for booking holidays..
The team instore were brilliant got me the best price so helpful but Hayes are always good travelled with them numerous times will always be my destination to book a holiday. Don't waste your time... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
344 Woodchurch Road, CH42 8PG, Prenton, Royaume-Uni
- 01516 084801
4,9
Excellent
662 avis
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Always great customer service from Kim…
Always great customer service from Kim , Tilly and all the team at Hays Prenton
31 juillet 2026
Réponse de Hays Travel - Prenton
Thankyou Julian for your Review! Much appreciated : )
As regular cruisers
As regular cruisers, we knew exactly what we wanted when we went in to our local agent to book for 2028. The staff member who attended to us was very friendly (something we’ve become accustomed to at Hays Travel) and listened and responded to our list of requests in a highly efficient and professional manner.
28 juillet 2026
Réponse de Hays Travel - Prenton
Thankyou so much for your kind review :)
Réponse de Hays Travel - Prenton
Thankyou for your Positive feedback :)
pleasant staff
pleasant staff
Gave me what i asked for
assisted with any queries
Came out job done
26 juillet 2026
Réponse de Hays Travel - Prenton
Thankyou for a kind Review :)
Excellent start to finish
Tilly was extremely helpful and patient, didn't rush us. Gave great advice. Understood what we were looking for and recognised we actually were doing the best thing by going back to the same place we went 4 years ago! Again booked with Hays. They use the same sites you would use to book yourself but help with making sure you have passports in date, printing out documents you need etc. You may save yourself a bit of cash booking your own hotel, arranging your own transfers and such like but the reassurance from this company is worth any little extra you may save, if any.
28 juin 2026
Réponse de Hays Travel - Prenton
Thank you for a lovely review
Always book our holidays with Hays…
Always book our holidays with Hays Travel Prenton all the staff are amazing always ready to help an get you a great package at the right price keep doing what you’re doing hays travel prenton 👏🥇
21 juillet 2026
Réponse de Hays Travel - Prenton
Thank you for a lovely review
HAYS TRAVEL PRENTON
Staff are very pleasant so helpful and informative to help us decide our next destinations..
Definitely recommend them 👌
27 juillet 2026
Réponse de Hays Travel - Prenton
Thank you for a lovely review
I was helped book my flight by someone…
I was helped book my flight by someone who was really helpful.
18 juillet 2026
Réponse de Hays Travel - Prenton
Thank you for a lovely review
Hi the holiday company great 10/10 I…
Hi the holiday company great 10/10 I want to Hays in prenton on the Wirral Tilly was so lovely and very helpful all ready booked a holiday for next year with Tilly at hays travel Thank you again Tilly for your help 💐👍
30 avril 2026
Réponse de Hays Travel - Prenton
Mr Stephen ,
Thank you so much for your wonderful feedback! We are absolutely delighted to hear that our Tilly was so lovely and helpful in assisting you with your holiday plans. We truly appreciate your kind words.
Kind Regards
Hays Travel Prenton
Izzy was a pleasure to deal with
Izzy was a pleasure to deal with, she explained everything perfectly and when I needed to add transfers and a longer stay it was dealt with in a professional manner with no problems what so ever. Definitely book again.
23 juillet 2026
Réponse de Hays Travel - Prenton
Hi David,
We are so pleased to hear that your requests were handled professionally. We truly appreciate your kind words and look forward to assisting you again.
Kind Regards
Hays Travel Prenton
They are extremely helpful and if they…
They are extremely helpful and if they are asked a question that they are not familiar with, they do their best to find the answer.
This sort of possitive attitude keeps us returning for more bookings.
22 juillet 2026
Réponse de Hays Travel - Prenton
Hi Maria,
Thankyou so much for your Kind Feedback. We appreciate you booking with us again :)
Kind Regards,
Hays Travel Prenton
Our service from Tour guide gave us…
Our service from Tour guide gave us lots of tips regarding what we wanted for our cruise. Lots of good advice and above all a lovely lady, Tilly.
13 juillet 2026
Réponse de Hays Travel - Prenton
Thank you for such a lovely review
Always go above and beyond
Always go above and beyond. They know just what I'm looking for and find it for us every time.
21 juillet 2026
Réponse de Hays Travel - Prenton
Thank you for a lovely review
First Class Service
From start to finish dealing with Maria was so effortless as everything was done and explained fully on what we we were looking for...5 star all round
19 juillet 2026
Réponse de Hays Travel - Prenton
Thank you for a lovely review
Great service as usual
Great service as usual, Brooke was very helpful and friendly and made booking another holiday an enjoyable experience. 🙂
15 juillet 2026
Réponse de Hays Travel - Prenton
Thank you for a lovely review
Tilly was so excellent in booking our…
Tilly was so excellent in booking our 10 year wedding anniversary for us . So professional and very knowledgeable in her job would recommend going to her to anyone, big thanks tilly from Dave and jackie jones
16 juillet 2026
Réponse de Hays Travel - Prenton
Thank you for a lovely review
Excellent staff,who are extremely…
Excellent staff,who are extremely knowledgeable.Can’t praise your shop enough.Cheers,Vince Pardue.
30 juin 2026
Réponse de Hays Travel - Prenton
Thank you for a lovely review
Izzy was very helpful and went through…
Izzy was very helpful and went through everything with us.
2 juillet 2026
Réponse de Hays Travel - Prenton
Hi Catharine,
Thank you for your wonderful feedback! We are so pleased to hear that our team was very helpful and went through everything with you.
Kind Regards
Hays Travel Prenton
Tilly at Prenton branch was amazing.
Tilly at Prenton branch was amazing.
She passed on a wealth of knowledge & experience of cruising in my opinion was second to none.
Tilly is a credit to Hayes Travel.
2 juillet 2026
Réponse de Hays Travel - Prenton
Hi Dave,
Thank you for your wonderful review! We're so pleased to hear that your experience was excellent and that our agent provided such valuable knowledge and experience. We truly appreciate your kind words.
Kind Regards
Hays Travel Prenton
I always go to hays in prenton .
I always go to hays in prenton .
Lovely people there and always helpful and very friendly
2 juillet 2026
Réponse de Hays Travel - Prenton
Hi Pat,
Thankyou so much for your kind review
Kind Regards
Hays Travel Prenton
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