Hays Travel - Prenton Avis 

662
TrustScore 5 sur 5

4,9

344 Woodchurch Road, CH42 8PG Prenton, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Staff bend over backwards to help. You feel confident with their knowledge and reassured if you have any concerns. Most people say the holiday starts when you get the airport. Not in my opinion the ex... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The team in prenton were do I start! excellent staff, us being being consistent customers have always had excellent service Kim, Tilly, Maria, molly, sorry if I left any one out, they go above and be... Voir plus

Noté 5 sur 5 étoiles

Always made very welcome by all staff ,excellent knowledge of counties, locations,hotels finding the best deal Tilly is our go to person for booking holidays..

Noté 5 sur 5 étoiles

The team instore were brilliant got me the best price so helpful but Hayes are always good travelled with them numerous times will always be my destination to book a holiday. Don't waste your time... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Agence de voyages
  2. Agence de croisières
  3. Agence de voyages en bateaux de croisière
  4. Fournisseur d'excursions culturelles
  5. Bureau de change
  6. Agrégateur de voyages

Écrit par l'entreprise

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Coordonnées de contact

  • 344 Woodchurch Road, CH42 8PG, Prenton, Royaume-Uni

  • 01516 084801

4,9

Excellent

TrustScore 5 sur 5

662 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(662)

119 953 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Since I have started using Hays in…

Since I have started using Hays in Prenton my experience has always been second to none.
Tilly always goes above and beyond. She always thinks outside the box and will give help and advice on every possible aspect of the trip

25 janvier 2026
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Réponse de Hays Travel - Prenton

We appreciate you sharing your consistently positive experiences with us. It's great to hear that Tilly provides exceptional service and comprehensive assistance for your trips.

Hays Travel

Noté 5 sur 5 étoiles

First cruise

Molly was very helpful and took her time to make sure we got the best cruise to suit our needs ,

18 janvier 2026
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Réponse de Hays Travel - Prenton

We appreciate you taking the time to share your experience. We are so happy Mollie found something you like

Noté 5 sur 5 étoiles

Helpful

Helpful, friendly and knowledgeable staff.

23 janvier 2026
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Réponse de Hays Travel - Prenton

Robert Francis Dixon,

We appreciate your kind words! We are so happy to hear you had a positive experience with our team.

Hays Travel

Noté 5 sur 5 étoiles

Booking a holiday

I went into the Prenton branch and was greeted my two girls on their desks as I walked in.
One of the girls who I later found out was Molly , asked what I was looking for.
After explaining what I’d been looking at online and Molly showed me what was available and some alternatives options as well.
Eventually, I did book a holiday for myself and my two daughters for Ibiza in a gorgeous resort which Molly had actually been to herself.
Payment options were explained etc as well as insurance and currency.
I was very happy with the service I received and would recommend to friends and family.

22 janvier 2026
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Réponse de Hays Travel - Prenton

Clare,

Thank you for a lovely review, So glad that Mollie was able to assist you in finding the perfect holiday for you and your daughters. We appreciate your recommendation!

Hays Travel

Noté 5 sur 5 étoiles

Booking made easy by Kim.Always a very…

Booking made easy by Kim.Always a very warm and friendly welcome by staff.Very knowledgeable and no pressure put on us as customers to instantly book.(we did!)

20 janvier 2026
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Réponse de Hays Travel - Prenton

Mrs Matthews,

We're happy to hear that your booking experience was made easy, and you felt welcomed by our team. Thank you for your kind words; we appreciate your booking!

Hays Travel Prenton

Noté 5 sur 5 étoiles

Kim was so helpful and very patient…

Kim was so helpful and very patient with me. I’ve not booked a package holiday before so I was unsure how to but she couldn’t have been any more helpful ! I will definitely book with hays travel again!

19 janvier 2026
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Réponse de Hays Travel - Prenton

Holly,

We're so happy to hear that you found Kim so helpful and that you felt supported while booking your first package holiday. We appreciate your intention to book with us again!

Hays Travel Prenton

Noté 5 sur 5 étoiles

Holiday

It was professional

16 janvier 2026
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Réponse de Hays Travel - Prenton

Thankyou for always booking with us John - its really appreciated

Hays travel Prenton

Noté 5 sur 5 étoiles

Prenton branch Hays

Always have used the Prenton branch. Staff are so friendly, helpful and knowledgeable. This time advised by Izzy who found the holiday we wanted and we left happy as always.

14 janvier 2026
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Réponse de Hays Travel - Prenton

We're happy to hear that our team at the Prenton branch is consistently friendly, helpful, and knowledgeable! We appreciate your positive feedback and are glad we found the holiday you wanted.

Noté 5 sur 5 étoiles

Kim was really helpful

Kim was really helpful, friendly and patient in helping us to find a suitable destination and hotel for our holiday. She was happy to spend as much time as we needed and had a very good knowledge of various destinations. Thank you

12 janvier 2026
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Réponse de Hays Travel - Prenton

We appreciate your kind words! We're happy to hear that our Kim was helpful and patient in finding the perfect holiday for you. Thank you for your lovely feedback.

Noté 5 sur 5 étoiles

The Hayes staff are always very…

The Hayes staff are always very helpful, and also take whatever time you need so that you get the right information and holiday that suits you and your family

14 janvier 2026
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Réponse de Hays Travel - Prenton

We appreciate your kind words! It's wonderful to hear that our team is helpful and provides the time needed to ensure your family finds the perfect holiday.

Noté 5 sur 5 étoiles

Summer Holiday

From start to finish Izzy supported to get me the holiday I wanted.

14 janvier 2026
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Réponse de Hays Travel - Prenton

We're happy to hear that Izzy provided the support you needed to plan your holiday. Thank you for your Lovely feedback!

Noté 5 sur 5 étoiles

Izzy was helpful and reviewed a few…

Izzy was helpful and reviewed a few options.

Izzy took her time review our criteria and then reviewed the options with us leading us to book our holiday to Lapland.

10 janvier 2026
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Réponse de Hays Travel - Prenton

Thank you for a lovely review

Noté 5 sur 5 étoiles

Always a pleasure dealing with Hayes Travel!

From the moment entering the shop, smiling faces and pleasant greetings…I was asked to take a seat by Izzy, who was extremely helpful, friendly, patient and professional whilst dealing with my enquiry.
Izzy was a pleasure to talk to and was most helpful in arranging a holiday that most suited my needs and helped me accordingly.
I’ve had many enjoyable holidays arranged by Hayes, my first choice for holiday bookings.
Always a pleasure dealing with Hayes Travel.

10 janvier 2026
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Réponse de Hays Travel - Prenton

Thank you for such a lovely review

Noté 5 sur 5 étoiles

Had absolute top service with a holiday…

Had absolute top service with a holiday and looking at a future holiday
Defo use all the time

1 janvier 2026
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Réponse de Hays Travel - Prenton

We're happy to hear that you received top service and are considering us for future holidays. We appreciate your continued support!

Noté 5 sur 5 étoiles

Excellent

Excellent
Friendly
Determined to get the holiday we wanted!8

6 janvier 2026
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Réponse de Hays Travel - Prenton

Thank you for your lovely review! We are so happy we could find the holiday you wanted!

Noté 5 sur 5 étoiles

Tilly was great

Tilly was great, established what I needed and spent time to find the best flights. Great price too! Nothing like the in person experience! Thanks

4 janvier 2026
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Réponse de Hays Travel - Prenton

Thank you for your lovely review! It's great to know we could find the best flights at a great price for you. Thanks again!

Noté 5 sur 5 étoiles

The staff remembered me and my last…

The staff remembered me and my last holiday which made me feel special. Warm friendly atmosphere.

31 décembre 2025
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Réponse de Hays Travel - Prenton

We appreciate your kind words! We are so happy we could create a warm and friendly atmosphere. Were very good at remembering our lovely, loyal customers.

Noté 5 sur 5 étoiles

These people you have are amazing

These people you have are amazing, the same price as online with the guidance and reassurance of those who have been to the locations. We love booking through our local prenton office via Tilly, Molly and Kim. Outstanding service and knowledge.

1 janvier 2026
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Réponse de Hays Travel - Prenton

We're happy to hear that you appreciate the guidance and reassurance our team offers, matching online prices with personal expertise. Thank you for your kind words!

Noté 5 sur 5 étoiles

Amazing friendly helpful ladies nothing…

Amazing friendly helpful ladies nothing is ever too much trouble. Always book my holidays with them 5* service

28 décembre 2025
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Réponse de Hays Travel - Prenton

We appreciate your kind words and are so happy to hear that you consistently receive amazing service from our team when booking your holidays.

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