Despite it being a very last minute decision to go on holiday with no idea where we wanted to go Paula found us a great holiday with everything we required. We had a great time and I would like to th... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
We called in to talk to Cerys as she had sent us some options, we decided to go ahead and book a holiday with her, she was very helpful and we left the shop happy customers
L'entreprise a répondu
Paula’s patience trying to find exactly what I wanted!! Her genuine care to find the right holiday and times I was looking for was much appreciated! She changed my holiday no problem and helped to ke... Voir plus
L'entreprise a répondu
A Welcoming smile from Joanne was a perfect first impression, and made us want to sit down and chat about our holiday. She was knowledgeable and easy to talk to, and patient. It was a sail through boo... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
102 High Street, LL19 9BH, Prestatyn, Royaume-Uni
- 01745277031
4,9
Excellent
667 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great hassle free booking
Great hassle free booking, everything sorted and explained very well
26 juillet 2026
Réponse de Hays Travel - Prestatyn
Good Morning Duncan
Thank you for your kind words, we really appreciate it. We cannot wait to welcome you back into store
Kind regard
Hays Travel Prestatyn
Very good service and excellent quality…
Very good service and excellent quality efficient service
26 juillet 2026
Réponse de Hays Travel - Prestatyn
Good Morning Ian
Thank you for your review, we are very glad that we was able to help you with excellent service. We cannot wait to welcome you back into store
Kind regards
Hays Travel Prestatyn
Every thing I wanted was sorted
25 juillet 2026
Réponse de Hays Travel - Prestatyn
Good Morning Susan
We're delighted to hear that everything you wanted was sorted. We appreciate your positive feedback and are grateful for your time!
Kind Regards
Hays Travel Prestatyn
Fantastic service and very friendly…
Fantastic service and very friendly professional staff
30 juillet 2026
Réponse de Hays Travel - Prestatyn
Good Morning Carol
Thank you for your wonderful 5-star review! We are so pleased to hear that you found our team to be friendly and professional. Your kind words are greatly appreciated.
Kind Regards
Hays Travel Prestatyn
Hats travel staff were extremely helpful booking my holiday
I Found the 2 staff that dealt with me were very helpful when booking my holiday
22 juillet 2026
Réponse de Hays Travel - Prestatyn
Good Afternoon, Josephine
Thank for your kind review we was glad that we was able to help you, we cannot wait to welcome you back into store
Kind regards
Hays Travel Prestatyn
Réponse de Hays Travel - Prestatyn
Good Morning
Thank you for your review we really appreciate it, we cannot wait to welcome you back into store
Kind regards
Hays Travel Prestatyn
Looked for the best deal and what we wanted
Joanne looked at different areas and found us a great deal for the 3 of us. Great area just what we want, we had no clue where we wanted to go and joanne knows us as we us her all the time so she knows what we like she went above and beyond as always
19 juillet 2026
Réponse de Hays Travel - Prestatyn
Thank you for your lovely comments, we will be sure to pass these to Joanne :)
Thank you Joanne Roberts you did…
Thank you Joanne Roberts you did fantastic job, you always helping us!!! Xx
17 juillet 2026
Réponse de Hays Travel - Prestatyn
Good Afternoon Brian,
Thank you for your wonderful feedback! We are so pleased to hear that our colleague provided such fantastic assistance. We truly appreciate your kind words. I have passed this review onto Joanne. We cannot wait to welcome you back into store.
Kind Regards
Hays Travel Prestatyn
lovely helpful people excellent
14 juillet 2026
Réponse de Hays Travel - Prestatyn
Good Afternoon Alfred
We're so glad to hear you found our team lovely and helpful! We truly appreciate your kind words and positive feedback. We cannot wait to welcome you back in store
Kind Regards
Hays Travel Prestatyn
Hayes travel Prestatyn made booking my…
Hayes travel Prestatyn made booking my holiday easy. Paula goes out of
Her way to sort out hotels best room etc. Highly recommended.
5 juillet 2026
Réponse de Hays Travel - Prestatyn
Good Morning,
Thank you so much for your kind words. I have passed this onto Paula, we cannot wait to welcome you back into store
Kind regards
Hays Travel Prestatyn
Réponse de Hays Travel - Prestatyn
Good Afternoon,
Thank you for taking the time to leave us such a wonderful review. We are so pleased to hear that our team was nice and helpful. We cannot wait to welcome you back into store
Kind Regards
Hays Travel Prestatyn
Réponse de Hays Travel - Prestatyn
Good Afternoon Gail,
Thank you so much for your wonderful 5-star review! We are delighted to hear that you found our service extremely helpful and polite, we cannot wait to welcome you back into store
Kind Regards
Hays Travel prestatyn
Initially walked in with an idea of…
Initially walked in with an idea of going on a cruise, this was explored with lots of options and ideas from the travel assistant but also no pressure to buy a holiday. However based on the professionalism and knowledge and time spent with us giving ideas and explaining the different cruise locations, different accommodation and details of different cruise ships we decided to book a cruise. Thank you Jo. Looking forward to the cruise and will be back to tell you how it went. Thanks for all the info re Hayes travel card, travel money and how that can help when purchasing abroad.
8 juillet 2026
Réponse de Hays Travel - Prestatyn
Thank you for your lovely comments. I'll be sure to pass these onto Jo.
Hays always seem to find the right…
Hays always seem to find the right holiday! Lots of experience
7 juillet 2026
Réponse de Hays Travel - Prestatyn
Thank you for your lovely comments , so glad we could find you the right holiday :)
Turkey again 😊
We went to your branch in Prestatyn we was looking at the hotel Verde but it was full, then travel assistant then looked at other places and found a nice place still in turkey and it was cheaper .
2 juillet 2026
Réponse de Hays Travel - Prestatyn
Good Morning Joanne,
We are so pleased to hear that our travel assistant was able to find you a wonderful and more affordable alternative for your trip to Turkey! We hope you have a fantastic holiday. We cannot wait to welcome you back into store
Kind Regards
Hays Travel
Usual fantastic service from your staff.
19 juin 2026
Réponse de Hays Travel - Prestatyn
Thank you for your lovely comments :)
We have being see Paula for many years…
We have being see Paula for many years she was very helpful and friendly I would go anywhere else
23 juin 2026
Réponse de Hays Travel - Prestatyn
Thank you for your lovely comments :)
Carys was very knowledgeable and…
Carys was very knowledgeable and helpful. Everything was booked quickly and efficiently. Highly recommended..
Great experience yet again!
28 juin 2026
Réponse de Hays Travel - Prestatyn
Good Morning Tracey
Thank you for your kind words, we have passed this lovely review to Cerys. We cannot wait to welcome you back into store
Kind regards
Hays Travel Prestatyn
Always have good service and staff are…
Always have good service and staff are very friendly and always helpful
27 juin 2026
Réponse de Hays Travel - Prestatyn
Thank you for your lovely comments and continued support booking with Hays Prestatyn :)
Réponse de Hays Travel - Prestatyn
Thank you for your lovely comments :)
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.