Amelia was fantastic and extremely helpful when assisting to book our last minute holiday. Nothing was too much trouble for her, she didn’t rush and she was very thorough with all aspects of finding t... Voir plus
L'entreprise a répondu
Unit 28 Fishergate walk, St Georges shopping centre, PR1 2TU Preston, GB
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Amelia was fantastic and extremely helpful when assisting to book our last minute holiday. Nothing was too much trouble for her, she didn’t rush and she was very thorough with all aspects of finding t... Voir plus
L'entreprise a répondu
All staff at Hays travel , St George’s store are very helpful and cooperative. They are very clear on everything options regarding holidays ie transit/ travel insurance/ local taxes collected by th... Voir plus
L'entreprise a répondu
Its easy to call into the shop and have a chance to talk to staff who can give additional information about the resorts and hotels. Staff are always very welcoming and helpful. Sophie in particular is... Voir plus
L'entreprise a répondu
We used Hays for the first time and found the experience enjoyable and helpful. Amelia, was patient and understood our requirements straight away and presented great options and we chose immediately.... Voir plus
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Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Unit 28 Fishergate walk, St Georges shopping centre, PR1 2TU, Preston, Royaume-Uni
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The staff, as always, were totally proficient and friendly handling our holiday. Our fourth visit to the Preston, St George's office in two years, speaks for itself.

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Réponse de Hays Travel - Preston
A YOUNG LADY CALLED LUCY HELP MY SISTER &MYSELF TO FIND A HOLIDAY IN SEPTEMBER SHE WAS VERY HELPFUL & VERY PATIENT NOTHING WAS TO MUCH TROUBLE,A VERY PLEASANT LADY.

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Yet again, excellent, professional and such pleasant service from Hays Travel.
Thank you Amelia. (It's all about Debbie)

Réponse de Hays Travel - Preston
Sophie was friendly and helpful and sorted out my holiday to my satisfaction, however she spoke too quickly, not always facing me so I had to keep asking her to repeat things, this was embarrassing. I explained I wore hearing aids, this amplifies all noises in the room.
My advice to her slow down, speak clearly and face the customer.

Réponse de Hays Travel - Preston
Excellent yet again.
I always book my holidays with the same Travel Consultant because I know everything is done correctly and I get excellent service.
Amelia should be congratulated and is a bright star within an excellent company

Réponse de Hays Travel - Preston
Really fast but unhurried and no stress. Very convenient.

Réponse de Hays Travel - Preston
Good kind just one thing I would to book a meal on the jet2 plane but was not offered and the apartment block I like block G if possible j mooney

Réponse de Hays Travel - Preston
How easy the whole process was to book our cruise. Professional service. Great advise on what was available, comparing cruise ships. Amelia our agent was tremendous.

Réponse de Hays Travel - Preston
Lovely young lady was very very helpful very happy with the service.

Réponse de Hays Travel - Preston
Sophie was most helpful in arranging our holiday requirements and very efficient and friendly

Réponse de Hays Travel - Preston
Sophie was helpful…listened to what we wanted and didn’t want … we had to action 2 bookings to get exactly what we needed and she explained everything simply without a fuss

Réponse de Hays Travel - Preston
Lovely friendly service

Réponse de Hays Travel - Preston
Aidan was extremely professional and helpful to find me the better offer for my summer holidays.

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Sophie was brilliant from start to finish, very friendly very helpful and knowledgeable, a pleasure to deal with and a credit to Hays travel Preston.

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A very pleasant young lady called Sophie sorted out with Holiday today to Benidorm very very professional no complaints at all😎

Réponse de Hays Travel - Preston
With being blind it is often difficult to book an holiday,but Amelia explained things so well and went through all the details in order that I got what I required from a holiday.
Thank You Hay’s and Amelia

Réponse de Hays Travel - Preston
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