Amelia was fantastic and extremely helpful when assisting to book our last minute holiday. Nothing was too much trouble for her, she didn’t rush and she was very thorough with all aspects of finding t... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 28 Fishergate walk, St Georges shopping centre, PR1 2TU Preston, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
All staff at Hays travel , St George’s store are very helpful and cooperative. They are very clear on everything options regarding holidays ie transit/ travel insurance/ local taxes collected by th... Voir plus
L'entreprise a répondu
Its easy to call into the shop and have a chance to talk to staff who can give additional information about the resorts and hotels. Staff are always very welcoming and helpful. Sophie in particular is... Voir plus
L'entreprise a répondu
We used Hays for the first time and found the experience enjoyable and helpful. Amelia, was patient and understood our requirements straight away and presented great options and we chose immediately.... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
Unit 28 Fishergate walk, St Georges shopping centre, PR1 2TU, Preston, Royaume-Uni
- 01772 915017
4,9
Excellent
535 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Family holiday
Aiden was lovely helping us find us the right holiday and answering all my questions
7 janvier 2026
Réponse de Hays Travel - Preston
Thank you for leaving a kind review! I look forward to hearing all about your travels when you return. - Aiden
Excellent service from the Hays Presto
Sophie in the Preston branch has been extremely helpful with our last two holiday bookings. When we were unable to travel to our last holiday due to unforeseen events Sophie stepped in and arranged a full refund and a new holiday within a few hours.
5 janvier 2026
Réponse de Hays Travel - Preston
Thank you for leaving a kind review! I look forward to hearing all about your travels when you return. - Sophie & everyone at Hays Travel Preston St George's
Excellent service
Went to cancel a holiday and rebook for a later date to a different destination.
Spoke to Sophie who cancelled and rebooked a holiday.
Sophie was polite,knowledgeable and informative.
Thank you Hays travel.
4 janvier 2026
Réponse de Hays Travel - Preston
Thank you very much for your review! I'm always happy to help -Sophie
Very easy process getting booked & a…
Very easy process getting booked & a very professional job done by Sophia at St George’s shopping Center.
No issues at all & highly recommended.
4 janvier 2026
Réponse de Hays Travel - Preston
Thank you so much for your review! -Sophie
The young man called aiden was really…
The young man called aiden was really helpful and sorted us with a fly cruise
30 décembre 2025
Réponse de Hays Travel - Preston
Thank you for leaving me a lovely review! It was a pleasure booking your cruise, I look forward to hearing all about your travels when you return. - Aiden
Cruise
Great booking experience. Friendly staff. Hays matched cheaper quote we had from an online cruise company website, which was greatly appreciated.
29 décembre 2025
Réponse de Hays Travel - Preston
Thank you for leaving me a lovely review! I look forward to hearing all about your travels when you return. - Aiden
Réponse de Hays Travel - Preston
Thank you for leaving me a lovely review! I look forward to hearing all about your travels when you return. - Aiden
Very friendly and helpful staff Aiden…
Very friendly and helpful staff Aiden was particularly helpful answering our numerous questions with a good knowledge of his work. An asset to the company.
28 décembre 2025
Réponse de Hays Travel - Preston
Thank you for leaving me a lovely review! I look forward to hearing all about your travels when you return. - Aiden
Nothing is to much trouble.
We had an amazing link. His name was Aiden. He took us through every step and made everything so easy. We can,t thank him enough.
25 novembre 2025
Réponse de Hays Travel - Preston
Thank you for leaving me a lovely review! I'm so pleased to hear that you've had a fantastic time. I look forward to seeing all of the pictures of your holiday soon! - Aiden
Bril as usual
Bril as usual……..cheers Aidan for your help always get good service & helpful advice. 👍
21 novembre 2025
Réponse de Hays Travel - Preston
Thank you for leaving me a kind review! I look forward to hearing all about your travels when you return - Aiden
Hays Travel great experience
My first trip to Hays Travel was a very good experience, the staff member that helped me was friendly and knowledgeable regarding my request
5 novembre 2025
Réponse de Hays Travel - Preston
Hi Diane, thank you for leaving a lovely review! I am so glad I could help you :) ^Amelia
Very polite lady very helpfull
6 novembre 2025
Réponse de Hays Travel - Preston
Thank you for leaving a lovely review! I am so glad I could help you!
The Travel Consultant was patient
The Travel Consultant was patient, kind, considerate and informative . Excellent Customer Service experience
9 novembre 2025
Réponse de Hays Travel - Preston
Thank you for leaving me a kind review, it was a pleasure booking your flight. I look forward to seeing you soon! - Aiden
The right Cruise
Aidan was very good. Would not let setbacks get in the way. He wanted from the outset to find us the right cruise and he did. Many thanks.
9 novembre 2025
Réponse de Hays Travel - Preston
Thank you for leaving me a lovely review! It was a pleasure booking your cruise. I look forward to hearing all about your travels when you return. - Aiden
Nothing is to or any trouble when you…
Nothing is to or any trouble when you book or enquire about holidays they get straight to the point and tell you about how much and what is available that's what I like ❤️ to
7 novembre 2025
Réponse de Hays Travel - Preston
Hi Bill,
Thank you for your lovely reply - it is always a pleasure serving you!
Very easy from beginning to end
Very easy from beginning to end. I knew I wanted Rome & which hotel beforehand.
The process was made very easy by a young lady called Amelia in the Preston St Georges Center branch. Amelia was knowledgeable, very efficient & professional & will certainly head back
when booking again. Thanks..
26 octobre 2025
Réponse de Hays Travel - Preston
Hi Warren, thank you so much for leaving such a lovely review, I really appreciate it and I am so glad I could help you! Amelia :)
Réponse de Hays Travel - Preston
Thank you for leaving me a lovely review! I look forward to hearing all about your travels when you return. - Aiden
Réponse de Hays Travel - Preston
Thank you so much for your review! I will pass your lovely feedback on to Amelia. -Sophie
great serivce
19 octobre 2025
Réponse de Hays Travel - Preston
Thank you so much for your review! I hope you have a fantastic time! -Sophie
Great staff lead by Sophie
Sophie is a great asset to your company, she is always there to help and help you get what you want. Very good knowledge of the countrys and there laws.
16 octobre 2025
Réponse de Hays Travel - Preston
Thank you so much for your review! I do my best to help and thank you for booking your next holiday with me! - Sophie
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.